eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,874 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Amazing scooter definitely will recommend my friends

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 weeks after purchasing my T4 I had a voltage issue due to my own negligence. Jason and Eric from e Wheels blew up my phone the following day after receiving my email explaining my dilemma. Jason actually called me to assist after a couple quick tests he decided to have me send it back and it is currently being repaired. The service is unbeatable, it's like they're trying to prove a point by being so attentive thanks again e Wheels and crew and even better at no charge!”

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Posted 2 years ago

“eWheels has been fantastic! They have excellent communication, excellent customer service, and they hit the timelines given on their website for availability and delivery, if not beat them.”

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Posted 2 years ago

“great service, they had all the parts for my wheel following a crash. Very fast shipping, impeccable after-sales service! I ordered it because no one in Canada was able to be so complete and fast!”

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Posted 2 years ago

“Good support. Concise. Attentive.”

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Posted 2 years ago

“I don’t know a lot about euc but they are very helpful. I try not to email them a lot because I feel like I’m doing something wrong but they’re always their willing to help me one of the best companies I’ve ever dealt with.”

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Posted 2 years ago

“This is the #1 EUC shop in the USA, without a doubt.”

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Posted 2 years ago

“The customer service is great and after receiving my Lynx I am very impressed with the product plus all of the bonus accessories!”

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Posted 2 years ago

“2nd wheel I’ve bought through ewheels. Great communication, great customer service. 10/10 recommend”

eWheels 5 star review on 1st February 2024

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Posted 2 years ago

“Great team, outstanding service!”

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Posted 2 years ago

“The eWheels team might be the best in the EUC industry. I have purchases multiple wheels over the past few years from various companies, EUCs can be challenging due to quality control and wear; eWheels is different in that they will do there best to keep you rolling. You can by wheels from several places, eWheels stands apart when it comes to warranty support or simply repairing your wheel; can't say enough good things about these guys!”

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Posted 2 years ago

“Unless they start giving wheels aways for free, eWheels couldn't really be better. They had the best price. Their response to my order (status update) was near instantaneous. Bonus, eWheels included extra necessary parts (power pads, wrist guards) to ensure my wheel was safe and comfortable out of the box. My wheel shipped the next day and showed up on time (1 week) with a full charge. Thank you eWheels for this great experience and postive first impression of the EUC community.”

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Posted 2 years ago

“Exceptional communication and support. Thank you all for all that you do!”

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Posted 2 years ago

Thanks for this review, we always try our best! If an email comes through, we always try to be prompt. Hope you're enjoying the Sherman-S so far!

Posted 2 years ago

“The best ever”

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Posted 2 years ago

Thank you so much for your kind words and for giving eWheels a well-deserved 5-star rating! We cannot express how grateful we are for your support and recognition. "The best ever" perfectly describes what we strive to achieve. Our team is dedicated to providing exceptional products and ensuring genuine customer satisfaction.

Posted 2 years ago

“Best customer service, crazy fast shipping, this company is running the game as a EUC distributor. 10/10”

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Posted 2 years ago

“I purchased the KingSong S19 from eWheels on a Friday and the wheel was at my home the next Monday. Perfect transaction.”

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Posted 2 years ago

“Great company to deal with. There were many updates along the way about the status of my order and what to expect. They sent emails detailing setup and then followed up shortly after the new wheel arrived with some info about a small issue that some people were having along with a potential solution. The addition of pads and a seat for my new wheel were an awesome perk for pre-order as well.”

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Posted 2 years ago

“Purchased an Inmotion V12 HS. Immediately upon completing my purchase I received emails confirming my order as well as how everything was to be shipped. Everything was shipped quickly and I received my order a day earlier than promised. I'm excited to learn how to ride an EUC and have logged a few miles on the V12 already. eWheels made the whole process of ordering very easy. I haven't had to contact support/customer service but if they are as efficient as they were during the ordering process then I have no doubt it would be 5 stars as well. Thank you eWheels for the great experience!”

eWheels 5 star review on 15th January 2024

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Posted 2 years ago

“Fantastic experience buying my first EUC from eWheels. Got the KS 18XL. Ordered right before Christmas (during the crazy week when everything is shutting and slowing down, not vice versa). Received the wheel a few days later, long before New Years! Jason answered my admin questions basically right away. Wristguards came with the wheel, which was in perfect condition and has performed flawlessly. A neoprene wheel cover was complimentary and arrived a few days later. Taught myself how to ride within about a week of daily practice, and since then have been doing rides of many miles at a time. Only laid her down three times, all in that first week, and all at near zero speed. The shock pads I stuck onto the various extremeties of the wheel took all of the contact with the pavement. Gear up folks! It's the gear that gives you the confidence to practice all the moves you'll need. I definitely will be buying from eWheels again when I move up to my next wheel. I would highly recommend....they helped make the rather daunting prospect of buying this foreign device, that I knew practically nothing about how to use, into a positive and pleasurable experience. :))”

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Posted 2 years ago

“Good communication on pre-order and shipped with follow-up instructions.”

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Posted 2 years ago

We always try to be as transparent and prompt as possible. Glad your preorder experience went well. Stay safe out there, and enjoy your new Lynx!

Posted 2 years ago

“Just picked up another EUC from Ewheels. Got the KS 16S for working around my property. Great wheel and excellent service from Ewheels once again!”

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Posted 2 years ago

Glad we could help with your new 16X order. Both of these machines are tried and true, hope you're enjoying the longer range and faster speeds of the 16X. Ride safe out there!

Posted 2 years ago

eWheels is rated 4.9 based on 3,874 reviews