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ewheels Reviews

4.9 Rating 3,682 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,682 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
Hands-down the best customer service I've ever experienced from a company, and that's 3 years running. I've purchased several EUCs and my wife's scooter from eWheels, and will continue to do business with them. They are always prompt with correspondence and go above and beyond the call of duty. Good luck to any other EUC company out there trying to top these guys. You'll need it and a lot of hard work! Keep up the great work eWheels!!! Thank you for all you have done and the great help you have been. - Todd
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Posted 2 years ago
Great customer service! Had an issue with my suspension and they sent out a replacement part right away. They even told me what I would need to fix it and made a short video of the procedure.
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Posted 2 years ago
After emailing yall and getting a quick response from Eric Cheng I decided to go with yall since Id seen yall recommended on youtube and actually talked to a person about the V12.
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Posted 2 years ago
Received with no issues other than there are no instructions nor recommendations on charging. Would’ve been nice to have come with some type of instructions and warnings to before using. Now I’m going to have to take the time to look it up myself.
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Posted 2 years ago
I'd never buy a personal-EV anywhere else!
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Posted 2 years ago
Fast delivery and prompt customer response to any questions!
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Posted 2 years ago
They had great customer service, especially around special requests. They helped with with repairs from a wheel I bought second hand and it was so great they have become my go-to.
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Posted 2 years ago
Jason is great to deal with. Helped me out with my Inmotion V12 unicycle that was having motor over temperature issues with less than 100 miles on it.
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Posted 2 years ago
Received my first wheel yesterday It was well packaged and shipping was fast. They also gave me confirmation email and I'm excited to learn to ride my brand new Begode A2. My background is esk8ing (electric skateboarding) for two years, now time to learn new skills. Thank you EWeels!
ewheels 5 star review on 28th July 2023
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Posted 2 years ago
Purchased my fourth PEV from this company and will use them exclusively for future EUC purchases. The team are very knowledgeable about the devices they sell and have always guided me towards the right vehicle. I've purchased parts and needed advice on installation and maintenance. They were on top of it and gave me the impression that they knew what they were talking about. I have used one other pev dealer and my experience with them was not nearly as positive as it is with ewheels USA. The wheel itself, the Patton, I love it. It has good range for what it is Suspension is so smooth. The feed back fron the wheel while riding is engaging. Feels good to just ride around. I don't feel the need to push it hard. It doesn't take a lot of effort to get it moving. Set up out of the box was very easy. Pad set up was intuitive. Fitted my usual style of riding without much fiddling with the pads. It also looks really good.
ewheels 5 star review on 27th July 2023
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Posted 2 years ago
Great people good service
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Posted 2 years ago
On point customer support and knowledge of there products. They gave great advice on how to go about learning to use the V13 considering it was my first wheel.. took me a bit to learn and got discouraged, but trust keep trying and dontt get discouraged because it's possible and the feeling of riding is priceless. The day I learned to ride at the park in a dirt road.(vid)
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Posted 2 years ago
I have now worked with eWheels and Jason on my 3rd EUC and love the customer support they have provided while navigating the PEV and EUC markets. I now have a Kingsong 16x, Kingsong S22, and now Inmotion V11 and the new V11 is one of my favorite wheels as it is light, nimble, and has very plush suspension! I highly recommend eWheels as the best U.S.-based PEV, or EUC company to purchase your new wheel from.
ewheels 5 star review on 26th July 2023 ewheels 5 star review on 26th July 2023
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Posted 2 years ago
This is one of the most honest trustworthy and just going above and beyond companies I've ever encountered in my life. I have never had any company for a brand loyalty until receiving service from Ewheels. I purchased the Sherman s, and the assurance that was made to Quality and safety on E Wheels is greatly appreciated
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Posted 2 years ago
Awesome products. Great service. Fast delivery.
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Posted 2 years ago
Quick to respond with excellent service. I’m loving my EUC’s
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Posted 2 years ago
This is THE place to get your EUC and/or other related supplies. I got my first two EUCs here in less than two months. Both times contact from eWheels was outstanding. Jason, on the ordering side, is very responsive, informative, and easy to work with. He arranged either a discount or a freebie both times and is very relatable. I had several questions during the process - that was no problem for him. He sent pictures when that was the best answer. If you're new to all this, he helps you through it like he was born to help. Eric, on the service side, has also been truly helpful and went far out of his way to be responsive, sending a return email at an unbelievable hour. Please don't hold him to that! Everyone needs downtime. He helped me get my first EUC, a KS16 up and going, however long that took, because the KS app was so dysfunctional. He was also quite responsive and easy to work with. I'm so glad I went here. I bought their brand of battery for each wheel also. Please consider that when you buy because their batteries are so easy to work with to get both a fast charge and you can set the capacity as needed (like 100% isn't always the best idea - usually not, in fact). Some items you may have to search for. On my first wheel, I didn't know I could get the protective cover here. It's not in any dropdown. I figured it out on round 2. You can tell these guys are a team and that it matters to them that they have an outstanding company. Once you engage them, you'll see. Oh, the shipping is just as it shows on the site - fast. I'm impressed with these guys. I wouldn't even consider going anywhere else.
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Posted 2 years ago
Just great service. Excellent communication, updates were timely. I never had to wonder what was going on.
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Posted 2 years ago
I've purchased three EUCs through ewheels and every time Jason and the ewheels crew have gone above and beyond to provide quick answers and great service. If you're purchasing a new wheel, couldn't recommend enough.
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Posted 2 years ago
So far have been very impressed with this company. Very detailed answers to any questions I asked and timely responses. Haven't had to do any warranty things and hoping I don't. Good shipping times. Thx Ewheels!
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Posted 2 years ago
ewheels is rated 4.9 based on 3,682 reviews