eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,907 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Amazing scooter definitely will recommend my friends

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“purrfect!!!!!!!!!!!!!!!!!!!!!!!!”

eWheels 5 star review on 12th March 2024

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Posted 2 years ago

“Third wheel from Jason and gang, who continue to provide excellent support throughout.”

eWheels 5 star review on 11th March 2024

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Posted 2 years ago

“This was my first time shopping from ewheels, and it was an awesome experience. I ordered an EUC on Sunday night. It shipped the next day and I had it in hand just a few days later. Ewheels sent me an email shortly after my order to set expectations and give me a lot of helpful info, including providing links to several apps, which was really great as I am a first time EUC owner. I also reached out to them for some minor troubleshooting/questions, and they were super quick to respond and very friendly. The issue was related to the manufacturer’s app, and ewheels suggested an alternative app for them which I likely wouldn’t have found on my own. I will definitely purchase from them again in the future.”

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Posted 2 years ago

“very happy with the sale and delivery”

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Posted 2 years ago

“I appreciated being updated along the entire process. Good service thus far”

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Posted 2 years ago

“Active with the community,amazing customer service,fighting for quality control as well as build quality and latest technology incorperated into our wheels. Jason makes you feel as if you are the most important customer he has with everyone. Exactly everything you would want in a business.”

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Posted 2 years ago

“Ewheels helped me purchase my new wheel with a previous credit issued from them. I was treated well and informed as I asked many questions and changed decisions over what I should get. Whenever I call or emailed, someone responded quickly. Happy for now!”

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Posted 2 years ago

“Couldnt ask for better service from the guys at eWheels! Super responsive to questions prior to my purchase, and even faster shipping! I will defintly come to the guys for my needs in the future and can't reccomend them enough! Thanks Guys!”

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Posted 2 years ago

“Simply the best customer service I've ever dealt with. Jason and team will see to it that you're satisfied. I have purchased many EUCs from eWheels and will continue to do so.”

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Posted 2 years ago

“I was actually about to email the sales team to say thank you, but this request for review arrived and I couldn't be more pleased to advocate on behalf of the expert team at ewheels. When I saw ewheels had some aftermarket pads for the Master listed I purchased and received in 48 hours! crazy fast shipping time, my amazon packages don't even arrive that quickly where I live.”

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Posted 2 years ago

“We had an issue with my Veteran Patton that was eventually solved. Got past a hickup with a phone call and a creative solution, that demonstrated that eWheels thinks about the customer experience, since the wheel was there, a part was upgraded. Bought an M4Ten recently, also from eWheels.”

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Posted 2 years ago

“I have been a customer since November 2019 and bought 4 wheels through eWheels. I cannot even begin how much I appreciate their service. It takes the scariness out of dealing with chinese companies, as they are the perfect liason between the manufacturers and us riders. They are customer focused and extremely helpful with whatever problem you throw at them. They go out of their way to help and make sure that you as a customer are happy. I can highly recommend them for any PEV need. Thank you eWheels, your entire team rocks.”

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Posted 2 years ago

“I'm a five-time buyer at ewheels.com because they stand behind their products and the service of those products 100%! They're extremely knowledgeable on the cutting edge products that they sell and I would never go anywhere else for all of my eWheel needs. 5 Stars plus”

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Posted 2 years ago

“What to say. The best company hands down to purchase any electric devise. 100% commitment to their customers. Thank you so much for the many years of support. 🙏”

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Posted 2 years ago

“Ewheels was excellent to deal with from start to finish. I had questions about the differences between the Inmotion V14 and the Veteran Patton. I was able to call and speak with someone knowledgeable who took the time and gave me good honest information. Speaking with a real person who takes the time to answer questions makes all the difference. I went with the Patton and they had it delivered to me lightning fast. I love this wheel! Thanks guys.”

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Posted 2 years ago

“eWheels is the best! Communication about my purchase has been great, resopnse time to my questions is very short. eWheels exceeded my expectations.”

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Posted 2 years ago

“The wheel was basically set up and ready to ride out of the box. Shipping was super fast. Great communication and helpful when I had a question.”

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Posted 2 years ago

“I've worked with Jason and Eric numerous times, for either parts or even my last wheel. Ewheels has been excellent in every way. Where they stand above is their level of customer service and warranty.”

eWheels 5 star review on 28th February 2024

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Posted 2 years ago

“All of my questions were answered quickly and reliably (and I had a LOT of questions!). In the end I was confident in my purchase and I’m more than happy with my new Mten4. The customer support alone is enough to keep me buying here in the future. Thank you Eric and Jason!”

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Posted 2 years ago

Glad we could help with your order, we appreciate this 5-Star review! We're always available to customers, before and after their purchase. Hope you're enjoying the mighty MTen4 and your bonus black cover. Always wear gear, this tiny machine can go quite fast and might not be as stable in the high speeds.

Posted 2 years ago

“eWheels is amazing! You simply can't beat the service and support from this distributor.”

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Posted 2 years ago

Thanks for this short and concise review! We always do our best for our customers. We're glad you enjoyed the service from the eWheels team.

Posted 2 years ago

eWheels is rated 4.9 based on 3,907 reviews