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ewheels Reviews

4.9 Rating 3,682 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,682 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
This is the third PEV purchase I've made with E-wheels. The service is, and always has been, spectacular! They are in touch to give updates. Whenever I have a servicing question, they reply promptly. I will always purchase my PEV's from E-wheels!
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Posted 2 years ago
I'm new with euc's and initially was reserved about shopping at ewheels. I had read alot of positive reviews though. Well I proceeded ahead and ordered a seat and some pads. Next day I received notice of a $50 refund on the pads. I didn't understand why. My order arrived and the pads were not the ones I ordered. But $50 off made them an outstanding value and I figured they'd work fine. Then I received a personal email from Jason inquiring if the modular pads I received worked ok on my v11. I explained that I hadn't tried them and had ordered the inmotion v11 pads from Amazon because it was what I thought I needed. Next I got another refund from ewheels for the balance of the price of the inmotion v11 pads, and an explanation from Jason that they had sold out the day before. Well, at this point I have a set of modular luminous pads from ewheels at no cost to me. I didn't even ask for the refunds. Their customer service is better than any that I have ever experienced anywhere on anything. I can't imagine a better place to buy from than ewheels.
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Posted 2 years ago
The company is a pleasure to work with and has competitive prices
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Posted 2 years ago
Jason and Eric were super accommodating, they seriously went above and beyond. Their customer support transcends mere 'good' --they're ambassadors and pioneers for PEVs, and will work to get you set up right. Can't recommend highly enough.
ewheels 5 star review on 3rd July 2023
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Posted 2 years ago
These guys have been pretty awesome despite my being a rather annoying customer. If you are in the market for an eWheel you’re in the right place.
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Posted 2 years ago
Amazing wheel, amazing shipping, and amazing site!!!
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Posted 2 years ago
Great service and communication from Jason throughout the whole process and was able to answer questions and provide insight that lead to a well informed decision. I will definitely be buying here again!
ewheels 5 star review on 30th June 2023 ewheels 5 star review on 30th June 2023
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Posted 2 years ago
So far my Kingsong S22 Pro Gold is great. Haven’t had any problems and it looks awesome!
ewheels 5 star review on 29th June 2023
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Posted 2 years ago
I ordered my wheel on a Sunday night and received it and all the accessories on Thursday. This is impressive considering I live in an area that takes Amazon a full week or more for orders to arrive. Everything was in perfect condition. I even received a reimbursement from Ewheels because the discount code I used didn’t work when ordering. Customer support is awesome. I had a couple of questions that were answered quickly with detailed responses. I’m really happy with Ewheels and I would order with them again.
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Posted 2 years ago
EWheels hands down has the best customer support, and overall best value in the PEV marketplace!
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Posted 2 years ago
Great machine! I bought the V11, it's my first machine and my kids thinks I'm nuts, I'm 61 and if I can learn this, anyone can. Day 1, 2, and 3 were tough, day 4 was better, on day 5 , my brain just ," kicked in" and I started getting it. I Sent in- motion some short videos. I started wearing my safety gear on day 5. Eric at in-motion helped me through the process and gave me great advice. I was able to speak to in-motion on the phone, my pre-requisite for buying anything, much thanks to e-motion for a great buying experience!!
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Posted 2 years ago
Ewheels has provided me with outstanding customer service. They promptly get back to me when I ask questions, and deliver all products on time. I’ve purchased several wheels from them and will continue to do so in the future.
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Posted 2 years ago
After a bit of research my choices for buying an euc came down to Ewheels or Alienrides, and in the end it was Ewheels for the abundance of positive feedback and longevity of providing PEVs. Spent a year contemplating buying an euc, and the free gifts with purchase (wrist guards and power pads) really sweetened the deal. They knew what I was gonna need before I did and I appreciate how proactive they were in keeping me safe.
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Posted 2 years ago
Excellent customer service - quick replies to email inquiries. Assisted me with the type of fast charger and adapters that I needed to make sure I ordered the correct one. Showed me options and photos of the KS 16x that I can get (classic vs AE) and price matched other vendors. Fast and quality shipping. I highly recommend ewheels for your EUC related purchases.
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Posted 2 years ago
I ordered a Gotway Begode T4 from them about a week ago. The package arrived a day earlier than their estimate and I was able to start learning the same day. They packaged the wheel perfectly. The outer box took the brunt of the travel damage, but the inner box was completely untouched, same for the wheel. Ewheels also sent improved footpads and battery casings already attached which were my two main concerns about the wheel. They also sent a set of wrist guards for free, which are nicely branded and better quality than the ones I planned to use from my onewheel. I really don't have any complaints.
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Posted 2 years ago
Delivery was 2 days early (what a nice surprise! ) and came with a nice little present - you guys have made a great first impression. Your reviews convinced me to buy my V11 from you - and I'm glad I did!
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Posted 2 years ago
Ewheels has great customer service and is very knowledgeable about their products. They provide you with in depth analysis of the product you buy and are fast with shipping and always seem to be around for customer help when needed.
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Posted 2 years ago
Really happy with purchasing an EUC through eWheels. I had a few questions and they were very responsive and friendly. It's clear this isn't just business to them, this is something they are passionate about and want to help the EUC community. eWheels is a known resource for info on any EUC wheel across brands. I have found it is one I can trust and depend on.
ewheels 5 star review on 19th June 2023 ewheels 5 star review on 19th June 2023
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Posted 2 years ago
I can’t say enough about Ewheels ! They are customer service is second to none. Jason and the team gets back to you through email promptly. They are shipping is lightning fast and they’re accurate with their shipping times.
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Posted 2 years ago
As always, Jason and the team have provided a perfectly positive purchase experience. Promptly answers questions before and after receiving the product, in my case, the Inmotion V12HS. I've only ridden it a few times but I'm quite impressed with it. I was intimidated and a little nervous at first. This wheel is substantially larger and beefier than the Kingsong 16S which at the time, was my only EUC. But, I quickly got the hang of the new wheel, basically getting used to the weight and the thicker three-inch tire. I was afraid that I wouldn't like the high pedal setting but love it. It hasn't gotten squirrely on me so I'm happy with that. Love the seemingly endless power and speed. Haven't gone faster than 26mph yet... So many settings to go through but all in all, I like it a lot. I'm glad I went through eWheels. Other than FedEx making me wait an extra day to receive it with no explanation, a complete, positive experience.
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Posted 2 years ago
ewheels is rated 4.9 based on 3,682 reviews