ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,052 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 11th June 2025

126

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought them for my sons birthday. He put them in his civic today and they fit perfect. Thanks”

Helpful Report

Thank you, Warren, for your 5-star review. We're so happy to hear your son loves his new perfect-fitting auto mats. Here's to keeping his vehicle looking new for years to come!

“Went above and beyond with great customer service. Helped me get what I needed at a great price! Love the mats- they are great for kids, look very nice, and easier to clean than other mats we’ve used! Definitely recommend!!!!!”

Helpful Report

Thanks for your 5-star rating and stellar review! We're so glad to hear you love your new full-coverage X-Mats! Here's to enjoying a cleaner vehicle for years to come! Have a great day!

“Exactly what I was expecting. Mats fitted like a glove on my 530.”

Helpful Report

We're so happy to hear it! Thanks so much!

“The wrong one was sent to me but I phoned and the correct size was rushed to me and I received it in a couple of days.”

Helpful Report

Hi Barbara. We're sorry to hear the incorrect mat was sent to you, but we're so glad we were able to resolve the issue in a timely manner. We hope you're enjoying your order!

“Both mats fit exactly. i love it.”

Helpful Report

We're so glad to hear it, Judith! We hope you enjoy!

“The mats I purchased 2 years ago became discolored. I contacted customer service and new mats were sent out to me right away. Fantastic job! You have a customer for life!”

Helpful Report

Thanks, Robert, for your review and for rating us 5 stars! We're so glad we were able to assist!

“Great mats. Been getting them since 2003, I think this is my 8th set. Always a perfect fit. Thanks...”

Helpful Report

Thanks, Ken, for your review and for rating us 5-stars! We're so glad you've been happy with all of your ExactMats orders! Enjoy!

“Perfect fit. Quick delivery.”

Helpful Report

Thanks, Jerry! We're so glad to hear it and we hope you enjoy!

“Mats are fantastic! I bought them for my husband’s Mercedes!”

Helpful Report

Thanks so much, Linda! So happy to hear you and your husband love your new auto mats! Enjoy!

“Excellent service. Much appreciated.”

Helpful Report

Thanks so much, David, for your 5-star review! Enjoy!

“Searched everywhere for mats to protect our new kitchen shelves and cupboards, then happened upon this website! Read all their reviews and ordering details and decided to give it a try. I contacted customer service with a few questions and got a quick reply. Placing the order was super easy, updates came quickly, and my order was received in under 2 weeks to my Canadian address. The mats are not cheap thin stuff, they are thick and high quality and were marked for easy location placing. All I had to do was pop them into their slot and it was done. We are so impressed we have placed a second order to do the remaining cupboards and drawers!”

Helpful Report

Thank you so much, Patricia! We're thrilled to hear you had a 5-star experience!

“This is my tenth set of exact mats. They are a must for our vehicles. They keep the interior clean and fit perfectly.”

Helpful Report

Wow, 10 vehicles! Thanks so much, Robert, for trusting us to help keep your vehicles clean and free of damage. We hope you love this set as much as you've loved your previous sets! Have a great day!

“These mats are awesome. They fit absolutely perfect in my Jeep. I love the look too. Got 20% off for July 4th special. Couldn’t be happier!”

Helpful Report

Hooray! We're so happy to hear our mats fit your vehicle perfectly. That's exactly what we like to hear! :) We hope you enjoy your new Jeep mats for years to come!

“Great customer service.”

Helpful Report

Thanks so much for your 5-star rating and review. We're so glad you had a great experience and hope you enjoy your order!

“The mats fit perfectly as stated on you website and got here so quick, I couldn’t believe how quickly they arrived. Great looking mats. Highly recommend to my friends who are looking for mats!”

Helpful Report

Thanks so much, Sheryl, for your 5-star review and for referring a friend to us! We're so glad you had a great experience and hope you enjoy your order for years to come!

“Fit prefect. I bought a new set for every new car I bought for the last 10 year. The all fit perfectly”

Helpful Report

We're so glad to hear it, Hoi! Thank you for allowing us to assist you in keeping your vehicle clean and damage-free for 10 years!

“Fast, efficient and professional responses to any issue regarding order. I was pleased but not surprised when an incorrect order was sent that they immediately expedited shipping and I received the correct item within days. I've ordered from this company in the past and will continue doing business with them. They're top notch in my book. Thank you ExactMats!! This is an honest review!!”

Helpful Report

Thanks for your 5-star review, Shannon, and for allowing us to resolve the issue and get the correct order out to you, and for your honest feedback. We hope you enjoy you order!

“Awesome as usual I have been a customer since 1999 and have purchased the clear mats ever since for my 6th new vehicle I went with the black ones and they are very stylish, fast delivery and definitely an exact fit.”

Helpful Report

Wow, thank you so much for your review! We're so happy to hear we've been able to assist you in keeping your vehicle clean and free of damage for all 6 of your vehicles. You'll love the X-Mats - they're sleek, attractive, and very durable! We hope you enjoy for years to come!

“These are great, my second set for same car. Moved to Maine, so they got pretty dirty and hard. But reordered and now it’s all good.”

Helpful Report

Thanks, Sandy, for your positive review and 5-star rating! And thank you for trusting us to help keep your floors clean in your vehicle. We hope you enjoy!

“The website ordering was a bit confusing at first, but once we figured it out, it was a snap to order. Order was filled really fast and delivery was in the 3-5 business days. Phone calls to support was fast and efficient.”

Helpful Report

Thank you, Leonard, for your 5-star review! We're so glad you had a great experience with our Customer Support Team. We hope you enjoy your new mats & liners for years to come!

ExactMats is rated 4.8 based on 2,052 reviews