ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,052 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 11th June 2025

126

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend this company! I originally ordered the wrong mats(clear instead of black). I was able to call them once I realized this. They worked around my first order and filled my new order. Super easy to work with. Great customer service. These mats are great also as a bonus!”

Helpful Report

Thanks, John! We're so glad we were able to assist and hope you enjoy your new mats for years to come. Have a great day!

“After I figured out you were the only ones that had a cargo mat to fit my car, I was happy to order the mat. It fits my car well and looks like no mat is present. Exactly what I wanted!”

Helpful Report

Thanks so much, Nathaniel. We're so glad you had a great experience and the mat you received was exactly what you wanted. Hooray! Enjoy!

“I’ll be coming back. The fit is spot on. Not bulky, very clean look.”

Helpful Report

We're so glad to hear it! Thank you for your 5-star rating. Enjoy!

“They are the absolute best thing for car floor mats ever made.”

Helpful Report

Thank you so much, Darrell, for your review and for your 5-star rating. We sincerely appreciate it! We're so glad you love your mats. Enjoy!

“Perfect fit, fast shipping and good price”

Helpful Report

Clifford, thanks for your 5-star rating and review! We're so glad to hear it. Enjoy!

“Fit as expected (my 7th car with your mats) and appreciate the veteran discount!”

Helpful Report

Thanks so much, Richard, for trusting us to keep your 7 vehicles looking and feeling clean and damage-free. We hope you enjoy this most recent set for years to come! Have a great day!

“Mats are fantastic, fit well, look great and offer the level of protection for my car without having the big company advertising all over it, Weather something company!!! Would love to have them make covers for the back of the second-row seats as well. If you are really carrying items in the back seat, it is easy to mess up the second-row seat backs when you put the seats down to load more items. Otherwise, these are fantastic mats, great quick service.”

Helpful Report

Thank you so much, Ladd, for your 5-star rating/review and feedback. We're so glad to hear you're enjoying your new ExactMats! We will definitely forward your feedback on seat back covers to our leadership team, too. :) Have a great day!

“Love this mats. I have had them in my car for over 5 years and they are still in excellent shape”

Helpful Report

Thank you, Silvia, for trusting ExactMats to protect your vehicle, and for rating your experience 5-stars. We're so happy to hear it! Here's to clean, well-protected, and damage-free floors!

“I really like the mats. They fit the new car nicely. This is the third or fourth set I have purchased.”

Helpful Report

Thank you for trusting us with protecting your various vehicles and for rating us 5-stars! Have a great day, and enjoy!

“Arrived timely, fits perfectly, looks great!”

Helpful Report

Thank you for your review and for rating your experience 5-stars. We're so glad we were able to assist. Enjoy!

“Perfect Fit!”

Helpful Report

We're so happy to hear it, Maria! Thank you for trusting us to help you with protecting your vehicle's floors. Enjoy and have a great day!

“My EQS trunk mat fits perfectly and it's beautiful, not to mention that it protects my trunk from getting dirty. Mercedes has yet to make a trunk mat for the EQS and I don't want to dirty my trunk since it is a very light color. Exact Mats is a life saver. Shipping is prompt even though the mat is made to order. Wonderful experience.”

Helpful Report

We're so glad to hear how much you love your new EQS mats! Thanks so much for your great review, and for rating us 5-stars, too! We hope you enjoy your mats for years to come! Have a great day!

“Mats fit my 2009 Acura RL nicely. I'm pleased with the purchase.”

Helpful Report

We're so glad to hear it, William. We hope you enjoy your mats for years to come!

“Perfect size and super fast delivery. Very pleased and will use them again!”

Helpful Report

Thank you, William, for your 5-star rating and stellar review! We're so happy to hear you're enjoying your Home & Office product and look forward to assisting you again in the future. Have a great day!

“Katie has been extremely helpful with our shipping problem.”

Helpful Report

Thank you so much, Lorraine, for your 5-star review and for your positive comment about Katie. We're so glad we were able to assist and hope you enjoy your order!

“Delivered in a timely manner. Perfect fit!”

Helpful Report

Thank you, Allan, for your 5-star review! We hope you enjoy!

“Wow!!! I am a happy girl! Every mat fit like a glove. If I had to nitpick one thing it would be the writing on the sticker to show location. I had a hard reading a few of them. The system EXACTMATS uses is phenomenal and worth every penny I spent.”

Helpful Report

Thanks so much, Cindy! We're so glad you love your mats. As for the labels, thank you for your feedback - we sincerely appreciate it. We've passed your feedback to our Production Team who will be looking into this to create a more consistent solution for labeling. Thanks again!

“I’m thrilled with the quality of the May and how quickly it arrived!!!”

Helpful Report

Thanks so much for your review and for rating us 5-stars. We're so glad to hear you love your new mats! Enjoy!

“Thank you for the great car floor mat fit perfectly and the quality is so good.”

Helpful Report

Thanks, Omar! We're so glad you had such a great experience. Enjoy!

“This is my third attempt at my review. I hope this goes through. My service writer at the Lexus dealership where I purchased the car and the ExactMats. Advised that I needed a new drivers side mate as the mat was turning a little yellow. I looked up my receipt and called your firm to purchase a replace ment. However ever I was advised that a new one was being sent to me. Within the week a new replacement mat arrived. Thank you so much . I have told my friends and dealer personnel about your excellent service.”

Helpful Report

Thank you so much, Frank, for your candid review! We're so glad to hear we were able to assist and hope you enjoy your new mat!

ExactMats is rated 4.8 based on 2,052 reviews