ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.77

4.8 Rating 2,017 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,017 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 23rd October 2024

Anonymous

Anonymous // 01/01/2019

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“This was my second order for Exact Mats. Customer service is excellent for any questions you may have. The product is simply beyond compare and the custom design feature works perfect! We have now put Exact Mats in all of our kitchen and bathroom cabinets and they fully protect the drawer and cabinet interiors and are so easy to remove and clean.”

Helpful Report

Thank you, Neal! We're so glad you found us and that our product was a perfect fit for your needs. We hope you enjoy for years to come!

“My son ordered a mat for a rug on newly restored floors. It arrived in two days, was easily cut down to the required size and now the rug is secure. I will now order another.”

Helpful Report

Thanks, Stuart! We're so glad you found our mats. Side note: we can produce custom-fit mats to your rugs so that you do not need to do any "editing" at all. This process is a simple template process, which can be completed through our Support Team. If you are interested in this customization, you may reach our Support Team at Support@ExactMats.com Thanks!

“Just as ordered and described!”

Helpful Report

Thanks, Norma!

“Very good is not good enough..... EXCELLENT.... more suits our experience. Mat cut perfectly, fits perfectly, very easy to see the beautiful grain of our new table. I will recommend your company with joy. C. Avery”

Helpful Report

Wow, thank you so much, Charlene! We're so happy to hear it. Here's to a clean, well-protected table for years to come!

“We ordered a new table and needed a cover quickly since we have two small children. The measurements were perfect and it looks nice on the table. Fast shipping!”

Helpful Report

We're so glad to hear it! Thank you for sharing your experience. We hope you enjoy!

“I was very happy with everything. I may be ordering something else from you. It was a great experience. Thanks for your help and patience with me.”

Helpful Report

Thanks, Debra! We're so glad you had a 5-star experience and we look forward to working with you again. Enjoy!

“Website was easy to use and our custom sized mat arrived quick! The mat is a great quality for the price.”

Helpful Report

Thank you! We're glad to hear you're enjoying your new mat. Have a great day!

“Bought an ExactMat for a new table and it fits perfectly. So happy with this product. Would definitely purchase another product like this again.”

Helpful Report

We're so glad to hear it and we look forward to assisting you again in the future. Enjoy!

“Great quality mat cut exactly as I ordered. No hassle process. Will order again.”

Helpful Report

Thank you, Brooke! We'll be here to assist you when you're ready to place your next order. Enjoy!

“They order was received as promised. Mats fit perfectly and were nicer than anticipated.”

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Thank you, Linda! We hope you enjoy for years to come.

“I ordered mats for my bedroom night tables so water cup condensation doesn’t ruin the finish. Works perfectly and arrived quickly!”

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We're so glad to hear it, Mara! Enjoy! :)

“Excellent service! Thank you our mat is perfect!”

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Thanks Elizabeth!

“Excellent service, excellent product.”

Helpful Report

Thank you, Danny! We're so glad you had a 5-star experience. Enjoy!

“Great warranty service. Exactmats replace all 4- floor mats on or 2004 Lexus, at no charge. Staff member that handled our warranty was very pleasant and helpful..”

Helpful Report

Thanks, Anthony - so glad we were able to assist!

“The mat was cut to the exact size I needed and is the quality I expected. Very happy with this purchase.”

Helpful Report

Thank you, Kristine, for your review and for rating your experience 5-stars. We're so glad we could assist. Enjoy!

“The mat is great! Fits my dining room table perfectly. It is well made, doesn' crinkle or move around. And, easy to clean. I highly recommend ExactMats.”

Helpful Report

Thank you! We hope you enjoy. :)

“The mat was great but I ordered the wrong size and wish I could return it for the right size.”

Helpful Report

Thank you, Germaine! We're sorry to hear you ordered the wrong size. We realize mis-measurements can happen from time to time, which is why we offer a very nice discount on orders like this that need to be re-placed. We recommend reaching out to our Support Team for assistance with this, if you have not already. Thanks!

“These are super nice! Probably drumming you up some more orders. My friends impressed too!”

Helpful Report

Thanks so much, Deena! We're so happy to have been able to assist. We hope you enjoy for years to come!

“Delivery was prompt and product was exactly what I had ordered.”

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Thanks, Paulette, for your 5-star rating and review. We're so happy we were able to assist and hope you enjoy!

“The table protector is beautiful and incredibly useful. It protects the table and looks much better than any tablecloth we could find. It is exactly what we wanted, and fits literally to the millimeter. ExactMats is appropriately named!”

Helpful Report

We're so glad to hear it and hope you enjoy for years to come!

ExactMats is rated 4.8 based on 2,017 reviews