ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,052 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 11th June 2025

126

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service”

Helpful Report

Thank you, Sol!

“quality product, prompt delivery and timely response to customer questions.”

Helpful Report

Thanks, Hsueh! We're glad to hear you had a great experience. Enjoy!

“Excellent Mats! They worked for protecting my color carts in my hair salon without looking ugly and bulky. Looking to buy more for my back bar area where my shampoos and treatments sit to protect my wood counter from getting color on it.”

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Thanks, Rhedonda! What a great use! We're so happy we were able to assist. Enjoy!

“We got defective mats but the staff were very good in exchanging it and sending us immediate response . I like the customer service . Katie is very nice to work with . 5 star even the mats came defective . I know they will send me the good ones . Prathima”

Helpful Report

Thank you, Prathima! We're glad to hear you had a great experience and that we were able to resolve the issue. Enjoy! :)

“They fit perfectly , and look great. I have them in my 3 cars.”

Helpful Report

Thanks, Ray, for trusting us to assist in all 3 of your vehicles. We hope you enjoy!

“For quite some years I am using EXACTMATS for my vehicles to my FULLEST satisfaction. With this order, I made the mistake to order the wrong size and I must say, it was almost " mindblowing ", the help I received from EXACTMATS to correct the error. Thank you so much for your understanding and help.”

Helpful Report

Thank you so much, Walter, for your continued trust in ExactMats! We're so glad to hear we were able to assist with your recent order and we look forward to assisting you again in the future. Have a great day!

“Great mats at 47 x 47 inches. Definitely would purchase again. Very helpful Customer Service. Thank you, Patrick”

Helpful Report

Thank you for your review. We're so happy to hear you had a 5-star experience and are enjoying your new, custom mat!

“I measured my table according to the instructions on the website and made my custom order and received my table protector in a timely manner. Quality was great and product is serving its purpose well. I'm very happy and satisfied.”

Helpful Report

We're so glad to hear it and hope you enjoy!

“These folks really care about customer satisfaction. You will not be disappointed in doing business with them.”

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Thank you, Gerald! We're so glad to have been able to assist. Thanks for trusting us to help. Have a great day!

“Excellent mats for My 2023 Genesis GV70. Well made and fit like a glove!”

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Thank you for your review. We're so glad to hear you had a 5-star experience and hope you enjoy your new mats for years to come!

“Love my mat!”

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Thank you! We're so glad to hear it. Have a great day!

“Our new Exactmat looks simply Beautiful on our dining room table. My dining room looks gorgeous. My Exactmat makes the room look immaculate and stunning. Thank you! My husband says it looks Amazing. He is an Army retired Sergeant Major- very particular.”

ExactMats 5 star review on 6th January 2023

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Thank you for sharing your review and photo. We're so glad you're happy with your new ExactMats table protector. And thanks for sharing your photo - your table looks fantastic!

“Really pleased with the quality of my new clear mat for my art desk. I requested a custom size, and it fits really well onto the desktop. I needed a way to keep the desk surface protected and looking nice without having to tape newspapers to it every time I start a new project. The shipping was fast, too. Very happy!”

ExactMats 5 star review on 5th January 2023

Helpful Report

Thanks for sharing your photo - your desk looks great and will now be well-protected for years to come! We hope you enjoy!

“Very good quality, prompt delivery. My dinning table looks great and is protected thank to the ExactMat!”

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Thanks, Reyes, for your review. We're so glad you had a 5-star experience and we hope to work with you again in the future. Enjoy!

“It was very easy to order. We received it quickly. We are very satisfied with the product . Thanks”

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Thanks, Sarah! We hope you enjoy.

“Fit my Genesis GV70 perfectly. I live in mild weather area so don't need any mats as heavy as weather tech, plus these are see through so don't interfere with aesthetics of car.”

Helpful Report

We're glad to hear you had a 5-star experience. Thanks so much - we hope you enjoy!

“+Everything went as expected and very satisfied with product and communication from ExactMats was good. Would be comfortable in ordering any of their products.”

Helpful Report

Thanks so much, Gary! We're so happy to hear it. Enjoy!

“We were very pleased with our order - the mat was perfect, the price was fair, and the service was fast.”

Helpful Report

We're so happy to hear it and hope you enjoy!

“I love your product, however, it came with some smudge-type areas, on the left bottom corner, according to how I have it placed on my desk. Please advise. Thank you, Walt Dalon”

Helpful Report

Hi Walter, We're so sorry to hear your mat had a smudge of some kind. As a customer-centric company focused on our customers' experience, that's definitely not what we want and we'd love to help! If you can reach out to our Support Team at Support@exactmats.com, we'll be more than happy to look into the issue with you. Thanks and have a great day!

“Delivery was on time, even on Xmas week. Status updates were accurate and very helpful.”

Helpful Report

We're so happy to hear it and hope you enjoy!

ExactMats is rated 4.8 based on 2,052 reviews