ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.76

4.8 Rating 2,056 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,056 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 24th October 2025

Anonymous

ExactMats 5 star review on 17th October 2025

Margaret Steffano

ExactMats 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“+Everything went as expected and very satisfied with product and communication from ExactMats was good. Would be comfortable in ordering any of their products.”

Helpful Report

Thanks so much, Gary! We're so happy to hear it. Enjoy!

“We were very pleased with our order - the mat was perfect, the price was fair, and the service was fast.”

Helpful Report

We're so happy to hear it and hope you enjoy!

“I love your product, however, it came with some smudge-type areas, on the left bottom corner, according to how I have it placed on my desk. Please advise. Thank you, Walt Dalon”

Helpful Report

Hi Walter, We're so sorry to hear your mat had a smudge of some kind. As a customer-centric company focused on our customers' experience, that's definitely not what we want and we'd love to help! If you can reach out to our Support Team at Support@exactmats.com, we'll be more than happy to look into the issue with you. Thanks and have a great day!

“Delivery was on time, even on Xmas week. Status updates were accurate and very helpful.”

Helpful Report

We're so happy to hear it and hope you enjoy!

“Super happy & quick delivery”

Helpful Report

Thank you, Ken! Glad we were able to assist.

“Ordering was easy. Got the mat within a reasonable time. Fits the table perfectly, love the way it lets all the work on the table shows thru. Glad I found this website. Even given the name to my nephew-in-law. Thanks”

Helpful Report

Thank you, Lisa! We hope you enjoy for years to come!

“These mats are awesome, they fit more than perfect!!”

Helpful Report

Thanks, Ricardo!

“Great Customer service. Had a custom table cut to exactly match the template sent in. Quality of material is excellent. Already purchased a Riverstone and a Clear cover. Will send in more custom cuts and highly recommend them.”

Helpful Report

Thank you! We're so happy to hear it and hope you enjoy!

“So happy with my purchase!! My kitchen table is protected. I am considering ordering for other things - foot ottomans and side tables. Also, I had trouble ordering online and had called instead. I was told to order the thickest and if I had done it on my own, I would have ordered one that was too thin.”

Helpful Report

We're so glad we were able to assist. We hope you enjoy! Have a great day!

“FedEx delivered the first package to the wrong house but exactMats sent a second package right away with no hassle. They were quick to answer emails and fix the problem. The mats fit great and were exactly what I was looking for.”

Helpful Report

Thanks, Natasha! We're glad we were able to assist. Enjoy!

“Exactly what I was looking for! Perfect for my vanity to protect from makeup”

Helpful Report

Thanks, Bri! We're happy to hear it. Enjoy!

“Perfect fit. Just what I needed.”

Helpful Report

Thank you for your review. We're so glad you had a great experience!

“I received the trunk mat for my new S580 it fit perfectly and was a good quality heavy duty mat!”

Helpful Report

Thanks, John!

“Great solution! I purchased a painted wood island for the kitchen and ordered one of these to protect it! Just measured the area surface and they cut it to size! Make sure you order custom sizing tho- I made the mistake of ordering a larger one and putting in the notes to cut to size, I called and the customer service rep advised me she would ensure it was cut to the specs I requested- but if I didn't call there was a chance the shop would not have seen my notes. So order custom!”

Helpful Report

Thanks, Jessica. We're so glad you had a 5-star experience and look forward to working with you again in the future. Enjoy!

“The Mat that I order was great. It came to my house very quickly. I love it.”

Helpful Report

Thank you, Dennis. We're happy to hear it! Enjoy!

“Great product, fast shipping!”

Helpful Report

Thanks, Bettiina!

“It covers my old table nicely. So easy to wipe down and not pull up wood chips😂”

Helpful Report

Thanks, Laurie. We're so glad to hear it and look forward to working with you again in the future.

“perfect match for the desk..nice gift..”

Helpful Report

Thanks, Carmin. We're so glad to hear it!

“The product quality is great!”

Helpful Report

Thank you! We hope you enjoy.

“I got a table top mat for my craft room table. I ordered the pebble version as I'm using my old dining room table as my craft table, and it has a lacquer finish. The mat works perfectly. It is heavy and doesn't move around at all. I highly recommend Exact Mats.”

Helpful Report

Thanks, Resa! We're happy to hear it!

ExactMats is rated 4.8 based on 2,056 reviews