ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.73

4.7 Rating 2,116 Reviews

93 %

of reviewers recommend ExactMats

4.7

Based on 2,116 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

ExactMats 5 star review on 29th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mats themselves were fine and cut precisely. Two problems I had, one of which resolved and one which still hasn’t. First, the mats came rolled up and took quite awhile to flatten. They still have some minor bumps and are not perfectly flat, but are acceptably flat at this point. Second, the mats smell VERY strongly of plastic. I purchased these for dresser drawer liners and all my clothes smell like plastic. I thought the scent would abate, but it is still present after a month. I am almost to the point of removing them. Disappointed because of this.”

Helpful Report

We're so sorry to hear of your issue. It looks like our Support Team has been in touch to assist you with any issues you may be experiencing. If you haven't already, we recommend reaching back out to them for assistance with your order.

“The last set I had would set their feelers on the bottom and I never had to adjust them! I have to adjust the front ones after every use! They may get better with use! If so, my rating may get better!”

Helpful Report

Hi William, We're so sorry to hear this. Please reach out to us at your earliest convenience so that we may assist.

“not exactly what i thought”

Helpful Report

We're so sorry to hear that, Gary! Please reach out to us for assistance. Thanks!

“The face shield is too short and too narrow. Not really any protection at all. Shipping experience was good though.”

Helpful Report

Hi Dena, We've reached out to you via email to go over the issue. We actually offer a 10.5" version that may work better for you. Thanks!

“They perform perfect. Stuff doesn't fly around my trunk anymore. I wish the fitment was better. I under the impression that the mat would cover the entire floor in the trunk, but it only covers the piece that is over the spare tire access.”

Helpful Report

Thanks for your candid feedback, Jeff! Next time, we welcome you to reach out to us directly for assistance as we can resolve most issues.

“The passenger (right) side had to be cut and the driver side was not “exact”.”

Helpful Report

Hi Rose, We want to ensure that you possess the best fitting mats possible for your vehicle. In order for me to assist in getting you the right mats, would you mind sending me some photos of the Front Driver Exactmat placed on top of your Front Driver carpet mat? It would be better if the photo mat was taken outside of the vehicle laying flat on the ground so we can accurately view any possible discrepancies. Please send the photos to support@exactmats.com Thank You!

“Not an exact fit like promised. Keep slipping out of position. Will have to make do. Could have gone to Walmart and paid 20 dollars instead.”

Helpful Report

Hi David, I'm sorry to hear the mats are not working as intended. To proceed with diagnosing the issue, please contact support@exactmats.com. We wish to get the issue rectified ASAP. Thank You!

“I purchased Exact Mats for all the cabinets and drawers for my new home. I would give the Riverstone style a 10 but ordered 6 for my glass front cabinets and they don't lay flat and look like thick plastic so I would not recommend those as they look cheap.”

Helpful Report

Hi Karen, So sorry to hear you did not have a 5-star experience. That's definitely not what we want. To clarify, our Riverstone material is a very thick (80mil) vinyl, so sometimes it does take some time to lay flat (this really depends on when we are shipping as vinyl tends to stiffen up in colder temperatures and flatten out in warmer). We recommend laying the mats outside in the sun for a few moments to anyone looking to expedite the speed at which the mats flatten. We hope this helps but if you have any further concerns, please feel free to contact our support team. Have a great day!

ExactMats is rated 4.7 based on 2,116 reviews