ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.75

4.8 Rating 2,069 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 12th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased Exact Mats for all the cabinets and drawers for my new home. I would give the Riverstone style a 10 but ordered 6 for my glass front cabinets and they don't lay flat and look like thick plastic so I would not recommend those as they look cheap.”

Helpful Report

Hi Karen, So sorry to hear you did not have a 5-star experience. That's definitely not what we want. To clarify, our Riverstone material is a very thick (80mil) vinyl, so sometimes it does take some time to lay flat (this really depends on when we are shipping as vinyl tends to stiffen up in colder temperatures and flatten out in warmer). We recommend laying the mats outside in the sun for a few moments to anyone looking to expedite the speed at which the mats flatten. We hope this helps but if you have any further concerns, please feel free to contact our support team. Have a great day!

ExactMats is rated 4.8 based on 2,069 reviews