ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,052 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 11th June 2025

126

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you, Your mat worked perfectly on my corner kitchen sink floor. The floor was starting to deteriorate from putting wet items on the sink floor. I tried buying a rubber floor tray but they don't make them for corner sink cabinets to fit the complete floor. When I found ExactMats, I knew it would correct my problem. I repaired the floor, sanded & painted it. I made a template of my corner sink floor & traced it on your crystal clear ExactMat & cut it to match the floor. Once installed I caulked around all outside edges with a caulk that looked as clear as water & up about a 1/2" off the floor. I sure my wet floor problem will never happen again. Thanks again for your help. Roger O.”

ExactMats 5 star review on 3rd March 2023

Helpful Report

Thank you so much for sharing! We're so glad we could assist. :)

“It is just what I needed to protect my table.”

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Thank you, Regina, for sharing your 5-star experience! We're so glad we could get you squared away. Enjoy!

“Excellent product and customer service! Extremely satisfied, thank you!”

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We're so happy to hear it, Melinda. Thank you!

“Perfect fit. Looks very nice and I am very happy with it!!! Ordering process was easy too.🙂”

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Thank you for your 5-star review. We're so happy to hear you love your order!

“You never really know when you order something new online but I’m happy to report that my ExactMats turned out to be, in fact, exact: Exactly as advertised, exactly what I thought they’d be, and they fit exactly.”

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Thank you for sharing your 5-star experience! We're so glad we could help and that you enjoy your new protective product for years to come! Have a great day!

“fit was perfect”

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We're so glad to hear it, Philip! Thank you. We hope you enjoy!

“Excellent product”

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Thanks, Mohamed!

“This is a wonderful product. Since it was a custom size, it took a little longer to get it but it fits perfectly. I will definitely be buying more of these.”

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Thanks, Jodi!

“The new clear mats are a great fit for Audi A5 convertible. They look great and installed easily.”

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Thank you for sharing your 5-star experience! We're so glad we could help and that you enjoy your new protective auto product for years to come! Have a great day!

“We ordered a larger and a smaller mat. We received both of them relatively quickly. The large one fit, but the smaller one was not exactly the size we had ordered. The company shipped us a correctly sized replacement. We like the product a lot.”

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Thanks, Michel! We're so glad we were able to assist.

“Perfect fit, bought one for my Genesis gv80 and one for my wife's Genesis gv70 because it's clear you can see the logo on the carpet no more cutting store-bought vinyl mats. The salesperson at the dealership wanted to know where I bought them from, I told her ExactMats.”

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Thank you for sharing your 5-star experience! We're so glad we could help and that you enjoy your new protective floor product for years to come! Have a great day!

“The mats, when placed on a stained wooden table had areas where the mat appeared damp and sticky when pulling it away from the table. This could just be suction with the wood grain but concerned me that it might begin to cause damage to the stain on the table. I contacted the supplier, who responded promptly to my concern, reassuring me that there is no problem or risk of damage to the wood. The mat fits great and is very protective. I appreciated how promptly and courteously they responded to me and am very satisfied with the product!”

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Thank you for your review! We're so glad we were able to help!

“Very good experience. Mat works perfectly on table. Easy process. Very satisfied.”

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Thank you for sharing your 5-star experience! We're so glad we could help and that you enjoy your new protective product for years to come! Have a great day!

“Good product”

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Thanks, Anna!

“Mats are PERFECT fit and PERFECT Protection. Good price and fast delivery. Same quality dealerships offer at a fraction of the price.”

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Thanks, Byron! We hope you enjoy for years to come!

“Usually a great experience. This is the only time the rear mats do not fit. Fronts are fine - rear mat does not fit. Still wanted to give you a 5 star rating, because I know that you will make this right for me. Thanks”

Helpful Report

Thanks for your review! We definitely want to assist with the issue. We attempted to reach out to assist but have not heard back in a while. Should you require our assistance, please reach out to our Support Team. Thanks!

“Great mats and fast shipping . I have bought several”

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Thank you, William, for sharing your 5-star experience! We're so glad we could help. Have a great day!

“Katie Slaughter is the BEST! ExactMats is fortunate to have someone who is such a positive representative of your product and solutions. She has been a tremendous help to me as a first time customer. And definitely will be returning for repeat business.”

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Thank you, John! We couldn't agree more - Katie rocks! We're so glad she was able to assist you. Have a great day!

“The dimensions were exact, the vinyl crystal clear, very easy to clean up on dining room table. Vinyl off-gassing was a little stinky at first.”

Helpful Report

Thank you, Winifred! We're so happy to hear you're enjoying your new mats. We're sure the vinyl scent has worn off, but if you have any further issues, please don't hesitate to reach out. Thanks!

“First time using ExactMats. I was looking for better alternative than the basic cabinet liners. Follow the instructions they give about organizing your measurements. It will help when you unpack and start placing them. They are great quality and look great in our drawers and cabinets.”

Helpful Report

Thank you for your 5-star review. We're so happy to hear you had a great experience and that you love the contents of your order. We couldn't be happier. :) Should you ever need anything else in the ways of surface protection, just let us know - we're here to help! Have a great day!

ExactMats is rated 4.8 based on 2,052 reviews