ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.76

4.8 Rating 2,056 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,056 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 24th October 2025

Anonymous

ExactMats 5 star review on 17th October 2025

Margaret Steffano

ExactMats 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear mat was not square at all…. short on each by 1/4 of an inch paid good money…. For a mat that doesn’t fit like it should… (exact) this was for my dinning table.”

Helpful Report

Thanks for allowing us to resolve the issue with you, Ronald! We're glad we were able to assist.

“We love our table protectors. We now have five (5) in total. They look and fit great.”

Helpful Report

Thanks, Deena!

“I ordered an ExactMat for my kitchen table which is an oval shape. I followed directions for measuring but it just did not fit when it came. I called and spoke to Katie who was so nice and wonderful! She sent me a shipping label and I returned it along with a "template" I made using paper. I sent the template and the mat and I just received my new mat which fits PERFECTLY! I love this company and its products. They are so very nice to work with and they value their customers!”

ExactMats 5 star review on 22nd March 2023

Helpful Report

It looks fantastic, Donna! Thanks for trusting us to protect your table. We hope you enjoy for years to come!

“Excellent customer service.”

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Thank you, Mary!

“My new Ford Bronco is the second car we have done in Exactmats, and we love the fit and style of these mats! I am officially done with other after-market mud mats.”

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Thanks so much, Landon, for the 5-star review. We're so happy to hear how much you enjoyed our service and product. Here's to keeping your vehicle in it's best condition for years to come!

“trunk mat for a 2023 EQS, fit perfectly”

Helpful Report

Thank you! Enjoy :)

“Mats fit perfectly in my 2023 Lexus NX350. Very sturdy and grips the carpet extremely well. Love the clear look, wanted to see the Lexus logo on the carpet. Couldn’t have been happier with the purchase. Excellent customer experience.”

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Thanks so much, James, for the 5-star review. We're so happy to hear how much you enjoyed our service and product. Here's to keeping your vehicle in it's best condition for years to come!

“ExactMats fit perfectly!! Very durable and attractive! Very pleased with this purchase!”

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Thank you, Jorge!

“Excellent customer service and speedy delivery. The floor mats and cargo mat fit perfectly. ExactMats is very easy to work with and very customer friendly. Excellent products and company! I told my Lexus dealer about ExactMats.”

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Thanks so much, Bob, for the 5-star review. We're so happy to hear how much you enjoyed our service and product. Here's to keeping your surfaces free and clear of damage for years to come!

“great service, excellent perfectly cut product and a good price. mats are very high quality.”

Helpful Report

Thank you!

“Oh ahhhhhmazing my mats for my BMW i4 are perfect!!!! Customer service (Katie S.) quickly responds and was so nice. Shout out to Ben R. the production manager that measured my car since the mats weren’t available yet, and they are pristine. You have a forever customer!”

Helpful Report

Thank you, Camelia! We're so glad to hear that Katie and Ben were able to assist in creating custom mats for your BMW i4. Here's to keeping your vehicle's flooring clean and free of damage for years to come.

“I have ordered many of your mats and they always fit well. I would have ordered the whole set for the 2020 Buick Encore but the set with the rear cargo mat seemed a bit high in price to me.”

Helpful Report

Thanks so much, Roderic, for the 5-star review and for your feedback about our pricing. We try to stay as competitive as possible, but we would welcome you to sign up for our newsletter so that you are aware of promotions and sales (we run a few a year) so that you can get the most value. Thank you!

“Excellent job of protecting my wood furniture from my extensive indoor plant collection. I do believe the shine provides an extra boost of light for the greenery in my darker corners as well. Gardener approved!”

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Thanks so much, Jackie, for the 5-star review. We're so happy to hear how much you're enjoying the product underneath your plants. Here's to keeping your surfaces free and clear of damage for years to come, while maybe providing a little extra refraction/light to the darker corners of your home! :D Have a great day!

“My first mat had a slight blemish. They sent me a new one ASAP. It’s perfect. Great, responsive team.”

Helpful Report

Thanks, Robert! We're glad we were able to assist.

“I love the ExactMats but I didn’t order the cargo mat. Now that I realize it’s a grand idea like the floor mats, I’m Hoping to get a discount on the cargo mat for my 2019 Mercedes GLA”

Helpful Report

Cammikia, Thanks for your 5-star review. We'd be happy to assist. Just send us an email at Support@ExactMats.com and we'll see what we can do!

“Excellent product arrived quickly and to exact measurements”

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Thanks so much, Gary, for the 5-star review. We're so happy to hear how much you enjoyed our service and product. Here's to keeping your surfaces free and clear of damage for years to come!

“I ordered a full set of mats for my Audi A8 and they fit perfectly over the existing factory mats in the front, rear and trunk. The clear mats look very nice and clean and I doubt I will remove them during good weather months. In addition, the mats were delivered quickly - within a few days. Last but not least, customer service is excellent and extremely accommodating. I'm confident that anyone who purchases mats from Exactmats will not be disappointed.”

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Thanks so much, Stanley, for the 5-star review. We're so happy to hear how much you enjoyed our service and product. Here's to keeping your surfaces free and clear of damage for years to come!

“I ordered this mat to cover my 30 x 60 in. writing desk. The mat size was spot on. Perfectly made. Thanks!”

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Thank you for sharing your 5-star experience! We're so glad we could help. Have a great day!

“exact size, looks great”

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That's great to hear, Rene! Thanks for rating your experience 5-stars! Have a great day!

“I am very pleased with my Exactmats. They fit exactly over my carpet mats. They have the same shape and size. They have just the right thickness which makes them easy to handle.”

Helpful Report

Thanks, James! We hope you enjoy.

ExactMats is rated 4.8 based on 2,056 reviews