ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.76

4.8 Rating 2,058 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 24th October 2025

Anonymous

ExactMats 5 star review on 17th October 2025

Margaret Steffano

ExactMats 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These help keep the floor of my car nice and clean”

Helpful Report

Thank you, Janet! Enjoy your mats :).

“Mats are perfect. Great service and fast delivery. Many thanks!”

Helpful Report

We're glad you enjoy your mats, Melisa! Thank you or your review, and have a great day!

“The shields are very comfy. We are enjoying the extra layer of protection .”

Helpful Report

Thank you so much, Terri, for your stellar review! We're so glad we're able to help keep you safe during this difficult time. Enjoy and have a great day!

“The quality of the mats was excellent and the fit was precise. I had to contact customer service concerning a custom order I needed to place and was amazed at how helpful they were and how easy they made the ordering process.”

Helpful Report

Thank you so much! We're so glad you had a great experience with us and we look forward to working with you again in the future!

“Fast shipping and good quality.”

Helpful Report

Thank you so much, Karen! We sincerely appreciate your great review. Enjoy your order!

“The shield is very comfortable to wear. My only complaint is the slight visual impairment caused by looking through the very slightly wavy plastic.”

Helpful Report

Thank you so much for your kind review, Joy! We're happy that you're staying safe with our ExactMats/ExactMade face shield. Please note: Our shields were first and foremost designed to protect, with comfort in mind. If you haven't worn a shield in the past, you may not have much to compare it to, but I can assure you that our product is highly rated, and most importantly...protective. However, we've passed this feedback onto our product development team. Thanks again for your review! Stay safe!

“Love Exact Mats! This is my third set.”

Helpful Report

Hooray! Thank you Gloria, for your kind review. Thanks for being a loyal EM customer. P.S., if you like our auto mats, you'll absolutely LOVE our Home & Office liners. Here's some info: https://www.exactmats.com/pages/about-exactmats-home-office

“Excellent product and fast shipping service. Will definitely buy again and I have referred others.”

Helpful Report

Thank you so much, NJ. We're so glad to hear you're happy with your purchase and experience. Enjoy your mats, have a great day, and stay safe!

“Excellent service and professional attitude.”

Helpful Report

Thank you so much, Shawn! Enjoy your order :)

“Nice product, Great fit!!”

Helpful Report

Thanks so much, Ronald! Enjoy your auto mats!

“Very Good Mats”

Helpful Report

Thanks, Grady!

“Really strong smell, so we could not use until they sat out several days. They were also folded in a box, so they had to be laid out flat to be able to wear them properly.”

Helpful Report

Hi Margaret. Thanks for your review! I just wanted to clarify that the scent you are smelling is 100% normal for vinyl products, however, not everyone is sensitive to the smell. The vinyl does something called off-gassing (something all plastics do). Every now and then we do hear from someone about the scent being powerful, but just like a new shower liner (also usually made from vinyl), those who are sensitive to the smell may need to air them out before use. I also wanted to assure you that your feedback has been forwarded to our production team in regards to your shields arriving folded. After laying out for a very short amount of time (laying them in the sun is one option), they should be usable. But if you run into any other issues, please feel free to give us a call. Your happiness is very important to us. Thanks!

“Excellent service. Full coverage face shields.”

Helpful Report

Thanks, Theresa! I'm glad you like your face shields!

“Got face shields for my whole family. Thanks so much!”

Helpful Report

Thanks, Jean! I'm so glad we were able to help. Stay safe!

“On the whole, the face shields are very comfortable to wear and the length is long enough for me. It's a bit short for my husband, who has larger features. There's a small amount of visual distortion, but not enough to worry me.”

Helpful Report

Hi Wendy. Thanks so much for your review! I'm sorry to hear the shield is a little short on your husband. We actually do offer a 10.5" long shield if your husband is in need of a longer option. :) Thanks again! Stay safe out there!

“very easy to put on, very lightweight, adjustable fit”

Helpful Report

Thanks so much, Liz! Enjoy!

“The face shield is too short and too narrow. Not really any protection at all. Shipping experience was good though.”

Helpful Report

Hi Dena, We've reached out to you via email to go over the issue. We actually offer a 10.5" version that may work better for you. Thanks!

“The product line is affordable and the customer service is outstanding!”

Helpful Report

Thanks so much, Ellen! We're glad you love your face shields. Stay safe!

“I have been asked by so many where I got the face shield.. Then my husband told me it was on the front of the mask.. Resolved allot of problems! I love this shield... Have given your name to many people..Hope you do a big business.. Martha Bartosh”

Helpful Report

Thank you so much! We're so glad you love your shields! If you like our shields, you'll want to keep an eye on our website as we add new and exciting products. Have a great day! Stay safe.

“Face shield are light comfortable and great design...”

Helpful Report

Thanks, Wesley! We're so glad you're able to stay safe out there, while still being comfortable. :) Enjoy your face shield!

ExactMats is rated 4.8 based on 2,058 reviews