ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.76

4.8 Rating 2,058 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 24th October 2025

Anonymous

ExactMats 5 star review on 17th October 2025

Margaret Steffano

ExactMats 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

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“Buenísima calidad!!”

Helpful Report

Thank you, Sandra! We're glad you love your order! Stay safe and have a great day!

“Perfect, delivery on time and are what was needed. These were a gift and very much appreciated!”

Helpful Report

Thanks so much, Iona! We're so glad that you're happy with your order and we look forward to supporting your needs again in the future. Have a great day and stay safe!

“I love the concept of this. The mats fit great and are of good quality. My only complaint is the smell. Over time it is not as bad, but I have had to leave the doors to my pantry and linen closet open to let it vent.”

Helpful Report

Thank you so much for your kind review. We're so glad you love the liners. In regards to the smell: What you're smelling os the off-gassing. This is typical of any plastic product. Our product's off-gassing is harmless, but those who are super sensitive to smells may notice it more than others. Think of it like a new shower curtain, which often has an odor for a while before the off-gassing slows down and stops. That said, we'd like to help troubleshoot to minimize the scent for you, so please reach out to our team at support@exactmats.com when you can. Thanks!

“Excellent product and service”

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Thanks so much!!

“perfect fit and allows the color of the original floor mats to show through”

Helpful Report

Thank you for your kind review! We're so glad you're happy with your order :).

“I have bought exactmats previously and I am always pleased. I have used the mats in more than one vehicle and have recommended them to friends who have made purchases of them.”

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Thanks so much, Tommy, for your great review. Enjoy your auto mats!

“I had higher expectations. First the mats should be called "almost" exact, cause they are not exact. They do not stay in place with foot traffic, they keep moving which is annoying. As a product suggestion I would either consider some edging or a better way to make them stick so they won't move. Sorry that this is not a very good review, but it is an honest one. If these are not a concern for someone then they should buy these mats.”

Helpful Report

We're so sorry you had a poor experience. That's not what we want at all! There are a couple ways for slippage to occur, most of which is easily resolvable. When you have the time, please feel free to email us or give us a call so that we may assist you with your concerns. Thanks!

“Fits just right”

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That's great to hear, Fausto! Thank you for your order. Enjoy!

“I received excellent customer service from ExactMats. I have their mats in all my vehicles.”

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Thank you so much, Richard! We're so glad we were able to assist. Have a great day and enjoy your new, clear, perfect-fitting auto floor mats!

“OMG..I can't say enough positive things about my experience with this company...They really came through for me when I needed some Shields overnight. Wonderful experience and great product!!”

Helpful Report

Thank you so much, Karen, for your great review! We're so glad we were able to help. Enjoy, and stay safe!

“Mats fit perfectly as usual, very satisfied I am ready to place another order for other vehicle”

Helpful Report

We're so glad to hear it, Anthony! If you like our auto mats, you'll love our custom, made-to-order, perfect-fitting, clear Home & Office shelf, drawer, furniture, and floor liners. We welcome you to check them out at Exactmats.com :)

“They are a perfect fit! Nice to know we still have some American companies that do things right. Now if you could only convince all Americans to wear a "mask." Thanks agin, Rob Hammel”

Helpful Report

Thanks so much, Rob! Glad we could help. Stay safe out there!

“As always Exactmats does precisely what they say they are going to do and their products are excellent!! I've been a customer for years and years. Never, ever a complaint.”

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Thank you so much for your kind review! We're glad you like your face shields - here's to staying safe! Have a great day!

“vERY HAPPY WITH THE PRODUCT AND HOW IT ACCENTS THE VEHICLE!”

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Thank you, Charlie!

“They are amazing!! From the order to the delivery, packaging, and product. Top Quality all the way!”

Helpful Report

Thank you so much, Michelle! We're so glad you love your new auto mats.

“My mats did not fit. I am waiting on a credit for the set I had to return.”

Helpful Report

Hi Cathy. I'm so sorry your mats did not fit. Sadly, we were unable to reach you to troubleshoot, but we've gone ahead and credited your order. Should you want to give us a shot again (we hope you will), we welcome you to give us a call to assist. Thanks!

“what can i say, just what the wife wanted. all that matters”

Helpful Report

Thank you, Joel, for your great review! We're so glad your wife loves her new, protective floor mats! What a great gift :)

“Great fitment as always!”

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Thanks so much, Gregory! We're glad you're enjoying your order. Have a great day and stay safe!

“This is probably the 7th car we’ve bought mats for from ExactMats. I’ve lived them every time!”

Helpful Report

Wow, 7 cars! Thank you so much for your patronage and your great review! Tip: if you like our auto mats, you're sure to enjoy our Home & Office product: shelf, drawer, furniture, and floor liners! Check them out here: https://www.exactmats.com/pages/about-exactmats-home-office

“For those of us who have tan and light grey carpeting in our cars, these mats are a must have. Fit is spot on.”

Helpful Report

Thank you, William! We're glad you enjoy your mats and that they fit perfectly. Tip: if you like our auto mats, you're sure to enjoy our Home & Office product: shelf, drawer, furniture, and floor liners! Check them out here: https://www.exactmats.com/pages/about-exactmats-home-office

ExactMats is rated 4.8 based on 2,058 reviews