ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.74

4.7 Rating 2,097 Reviews

93 %

of reviewers recommend ExactMats

4.7

Based on 2,097 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 27th February 2026

Anonymous

ExactMats 5 star review on 26th February 2026

M Morales

ExactMats 5 star review on 23rd February 2026

Anonymous

ExactMats 5 star review on 21st February 2026

Anonymous

Anonymous // 01/01/2019

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“They were a perfect fit! Thank you so much!”

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Eleanor, so glad you love them!

“Works looks good, trying to figure out how to use the clips to hold them down”

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Hi Gordon, The clips are primarily intended to be used for the Front Driver Side Mat. If you were to use them, it is recommended that you add one to the upper right-hand side of the mats and one to the lower left side of the mats. Let me know if you have additional questions. Have a great day

“We are happy with this purchase! Our first purchase for a different vehicle seems to be too large and therefore it buckles and doesn't really stay in place. We decided to try again and are very happy with how this set fits!”

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We're so glad you gave us another shot. Thanks Theresa!

“perfect ..............”

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Much appreciated!

“Customer service is excellent! They are a company with a customer first policy! I have been putting there clear mats in my cars for at least 20 years and there is nothing better for preserving your carpet mats.”

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Joseph, you hit the nail on the head! We're definitely a customers-first business! Thank you so much for your kind review.

“Professional company and had a wonderful experience with ordering my clear mats for my new 2020 Mercedes GLE . Highly recommend”

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Thank you, Deborah! Enjoy your mats!

“Great product. Excellent fit.”

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Thanks!

“Love the look it gives.perfect fit”

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Thank you, Kenneth!

“This is my 3rd time ordering Exact mats for my cars. I love the custom fit. There was an error in my last order but it was taken care of very quickly. Thank you”

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Thanks so much for your repeat business, Debra! We're so glad that you love the product!

“The mats are exactly what I wanted. My only complaint was they did not arrive on the day I was told they would. The mats are made of high-quality material and fit perfectly in my vehicle. I would highly recommend your product to others.”

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Thanks, Keith! We're glad they arrived safe and sound and that you're now able to use them for years to come to protect your vehicle's floors.

“Ben was outstanding - patient and thorough! He helped me several times and we LOVE the Exactmats so much that I've ordered additional ones and will order again. And will recommend them to others!”

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Thanks, Rachel! We're so glad you love your clear, custom (perfect-fitting) shelf & drawer liners! Enjoy!

“Exactly what I wanted. Love them Thank you”

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We're so glad. Thank you!

“Fit perfectly”

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Thank You!

“Perfect fit & looks great”

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Much appreciated!

“I ordered a replacement for the drivers floor mat as the one I ordered a couple years ago does not adhere to the floor and is always wrinkled up and I have to straighten it out all the time. I am going to give this one a try again. The other one is dangerous especially when it is wrinkled up by the gas peddle. Thanks, Jim Carr 805-312-1391”

Helpful Report

Hi Jim, i'm sorry to hear your first run did not go as planned. Our material has changed since that initial order so this new mat should stay put better than the initial mat. Also, we suggest that you use the clips included in your package to further secure the ExactMat to the Carpet mat if necessary. If you need more clips, let me know and I will happy to send you some. If you have any further concerns, please email support@exactmats.com Have a great day, Ben Reimers Director of Customer Support

“To be honest, I had a very bad experience with another floor mat company before ordering from you. It was a pleasure to deal with Exactmats from beginning to end.”

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Glad to hear ExactMats pulled through for you, thanks Jean!

“I had a very good experience my order was quickly processed and shipped out to me”

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Thanks!

“Quick shipping and perfect fit. Thanks.”

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Thank You, Tracy!

“Product is great. Perfect fit and awesome .”

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Glad to hear it Luanne!

“Perfect fit front & back. Love these mats, had a set in my 9 year old Camry and they still look like new.. sold the Camry and now have a Tucson and these fit even better.. Glad I found Exactmats..”

Helpful Report

Thanks for the detailed review Jerry!

ExactMats is rated 4.7 based on 2,097 reviews