ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.74

4.7 Rating 2,108 Reviews

93 %

of reviewers recommend ExactMats

4.7

Based on 2,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

ExactMats 5 star review on 18th April 2026

Anonymous // 01/01/2019

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“These mats are awesome. They fit absolutely perfect in my Jeep. I love the look too. Got 20% off for July 4th special. Couldn’t be happier!”

Helpful Report

Hooray! We're so happy to hear our mats fit your vehicle perfectly. That's exactly what we like to hear! :) We hope you enjoy your new Jeep mats for years to come!

“Great customer service.”

Helpful Report

Thanks so much for your 5-star rating and review. We're so glad you had a great experience and hope you enjoy your order!

“The mats fit perfectly as stated on you website and got here so quick, I couldn’t believe how quickly they arrived. Great looking mats. Highly recommend to my friends who are looking for mats!”

Helpful Report

Thanks so much, Sheryl, for your 5-star review and for referring a friend to us! We're so glad you had a great experience and hope you enjoy your order for years to come!

“Fit prefect. I bought a new set for every new car I bought for the last 10 year. The all fit perfectly”

Helpful Report

We're so glad to hear it, Hoi! Thank you for allowing us to assist you in keeping your vehicle clean and damage-free for 10 years!

“Fast, efficient and professional responses to any issue regarding order. I was pleased but not surprised when an incorrect order was sent that they immediately expedited shipping and I received the correct item within days. I've ordered from this company in the past and will continue doing business with them. They're top notch in my book. Thank you ExactMats!! This is an honest review!!”

Helpful Report

Thanks for your 5-star review, Shannon, and for allowing us to resolve the issue and get the correct order out to you, and for your honest feedback. We hope you enjoy you order!

“Awesome as usual I have been a customer since 1999 and have purchased the clear mats ever since for my 6th new vehicle I went with the black ones and they are very stylish, fast delivery and definitely an exact fit.”

Helpful Report

Wow, thank you so much for your review! We're so happy to hear we've been able to assist you in keeping your vehicle clean and free of damage for all 6 of your vehicles. You'll love the X-Mats - they're sleek, attractive, and very durable! We hope you enjoy for years to come!

“These are great, my second set for same car. Moved to Maine, so they got pretty dirty and hard. But reordered and now it’s all good.”

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Thanks, Sandy, for your positive review and 5-star rating! And thank you for trusting us to help keep your floors clean in your vehicle. We hope you enjoy!

“The website ordering was a bit confusing at first, but once we figured it out, it was a snap to order. Order was filled really fast and delivery was in the 3-5 business days. Phone calls to support was fast and efficient.”

Helpful Report

Thank you, Leonard, for your 5-star review! We're so glad you had a great experience with our Customer Support Team. We hope you enjoy your new mats & liners for years to come!

“I mistakenly ordered mats for the wrong model of my vehicle I contacted your customer service and Katie responded very quickly and advised me to return the wrong mats which she provided a return address label After receiving the mats she immediately processed the correct order which I have received Thank you for having great employees like Katie to represent your company”

Helpful Report

Thank you so much, Joseph, for your review! We're so glad that you had a 5-star experience with Katie! We'll make sure to pass the kudos along. Thanks again!

“Perfect fit as advertised!”

Helpful Report

Thank you for your 5-star rating and review! We're so happy you love your new mats. We hope you enjoy. Have a great day!

“Outstanding product and great, timely service!”

Helpful Report

Thanks, John, for leaving a 5-star review and for trusting us to help outfit your vehicle with durable floor protection. We're so glad to hear you love your mats and our service. We hope you enjoy!

“Once again great service, product perfect fit, good price, normal excellent quality”

Helpful Report

Thank you so much, Anthony! We're so glad to hear you had a 5-star experience and we hope you enjoy your order for years to come!

“As expected, i liked the edgeless mats because easy to clean and looks luxurious”

Helpful Report

Thank you so much for leaving a 5-star review, and for your feedback. We're so glad to hear you love your mats!

“Process for measuring & ordering was very easy. I received the order quickly and putting in the liners was simple.”

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Thanks for your review and 5-star rating. We're happy you had a great experience and look forward to assisting you again in the future.

“I have a Mercedes GLK350 and just got it detailed, and wanted to keep the original floor rug mats clean. I Googled clear plastic mats and really nothing came up except for generic mats which my car has special sides and it needs to fit exact. Thank God I found this company they are perfect... exactly what I wanted. I just wish I would have found them sooner.”

Helpful Report

Thanks, Sheri, for your 5-star review. We're so happy you're happy with both our service and product. By the way, if you like your auto mats, you're sure to love our Home & Office liners. Like our clear auto mats, our liners are clear and are made exactly to the shape/size of the area you're intending to protect (such as length and width) which means they fit perfectly! Plus, our liners offer many features normal shelf liners do not. We welcome you to check it out when you get a chance. Thanks again for your review. Have a great day!

“I was very surprise to received the mats in such a short time, I order the mats on Thursday and arrived on the following Monday. I tried and put it on the car just to see if it fit, it does fit exactly that’s why it call the company ExactMats. The only thing that I don’t like is the smell of the plastics, I leave it outside for a few days to get rid of the smell, other that this everything is good. I would recommend to some friends.”

Helpful Report

Thanks so much for leaving a 5-star review. We're so glad you love your new mats. Regarding scent: While our virgin vinyl is much less scented than any other vinyl, we do understand that some folks are more sensitive to certain scents. We usually do recommend leaving the mats out in the sun for a day or so if you are sensitive, which sounds like what you are doing. This should work well. The scent should subside in that short period of time. However, we will definitely bring your feedback to our leadership team as we are always looking to improve. Thanks again for your feedback. Should you have any questions regarding your order, please feel free to reach out to us for assistance.

“I ordered exact mats for my 2022 Hyundai Tucson. When they arrived, the size for the back seat area was too big. Exact mats happily sent out a replacement, however, the matt size was again to big. I ended up cutting them to the correct size. It took a little work on my part, however, I am happy with the results and I appreciate the great customer service.”

Helpful Report

Hi Elisa, We are very sad to hear you were disappointed with your mat and your experience with ExactMats. That's definitely not what we want, especially as customer satisfaction is our top priority. Looking at our tickets, I can see we did try to help but when we attempted to move forward, our assistance was declined. That said, we would have very much liked to help resolve any issues you had with your order, but were unable to. Of course, if you change your mind and would like further assistance, please feel free to reach back out to us on your support ticket. Thanks in advance! Thanks and have a great day!

“Stellar service. Spoke to the representative on the phone. She was very friendly and helpful. The Mats got sent out the same day and given I am in TX also I received them the next day.”

Helpful Report

Thanks, Dmitri! We're happy to hear you had a 5-star experience working with us! We're so glad we were able to assist. Have a great day and enjoy!

“Good quality, exceptionally quick service from order to delivery. Expensive.”

Helpful Report

Thanks, John, for your review. We hope you enjoy.

“My current purchase is the second that I made. Last year, I bought a set of mats for my wife's 2021 vehicle. I put the clear mats in the passengers and drivers and the black Xmats in the cargo area in both vehicles. My wife has no complaints and I'll let you know later in the year my impression.”

Helpful Report

Thanks for rating us 5-stars! We're so happy to hear you and your wife both love our mats and we look forward to hearing your continued feedback. Enjoy!

ExactMats is rated 4.7 based on 2,108 reviews