Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,093 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To be honest I wasn’t at all impressed with recent visit. The hot food had been allowed to run out, so choices limited, the clearing of tables was non existent. Not at all to the standard i’ve come to expect in lounges worldwide 😞”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“This was a good start to our holiday. Relaxing atmosphere, and good choice of food and beverages. The only draw back was having to leave lounge to use toilets in terminal.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 5 years ago

“Very quick book in even though very bust at reception, found a seat straight away and the choice of food was excellent. Service from the bar was again excellent and a fantastic choice of drinks. Certainly be using the lounge again - June time. Thank You.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Probably the best airport I have been in for a long time. The service was amazing. Thank you”

Helpful Report

(Aspire Lounge - O R Tambo International Airport) - Posted 5 years ago

“Very poor choice of food. Hi food was curry or curry which not everybody likes. No hot soup and very poor choice of salad. Pancake machine not working and only a few cakes left. I have used many airport lounges and this is by far the worst I have every used. Staff not that friendly on reception and insisted we left before our allotted time. Would not recommend.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Easy to find, friendly staff, great choice of food and drinks and very comfortable in lounge.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“The lounge was over booked meaning there was limited space and food.”

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(Liverpool Aspire Lounge) - Posted 5 years ago

“Only hot food on offer was soup,had to ask for things that had ran out,and told I had already had 2 packets of crisps.”

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(Glasgow Airport Lounge) - Posted 5 years ago

“Friendly staff good service and food was good with a good selection very clean and tidy”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Very quiet and peaceful, lots of space and charging points. Food was fine.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Good choices of both hot and cold food, good range of alcohol and soft drinks. Comfortable quiet seating area plus excellent customer service from the staff. Will definitely use again.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

Hi there Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 5 years ago

“Nice and relaxing! Totally takes the stress out of the trip!”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“For price paid, felt the selection of food was poor. Bar did not have non-alcoholic drink options you'd expect in a bar these days.”

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(London Heathrow Terminal 5) - Posted 5 years ago

“Lounge is good depending on which one they put you in. Range of food and drinks are ok despite the noticeable cutbacks over the years I’ve travelled and used the lounge. Had to complain when they tried to put me in the family lounge as an adult travelling alone. I didn’t need to be in there with kids running around when there was an adults lounge that wasn’t full. This is the first time I’ve not had an enjoyable time in the lounge over the last 7/8 years.”

Helpful Report

(Montego Bay Airport Lounge) - Posted 5 years ago

“Lovely friendly staff made our visit would highly recommend to family and friends”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“My flight was cancelled due to the storm on Sunday 9th Feb and I was really pleased when they honoured my booking for the next day. the staff could not have been more helpful”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Enjoyable pre-flight visit, good buffet breakfast, v comfortable, would come again”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“We were in the Aspire Lounge, Edinburgh Airport. Facilities were ok - not a great variety of food available [hot]. However it was good that we were away from noise and hustle and bustle - worth it just for that alone! Would recommend; especially if travelling later in day and able to take advantage of a glass of wine [we were travelling early so did not take up this facility!]”

Helpful Report

(Edinburgh Airport Lounge) - Posted 5 years ago

“Clean, good choices, helpful friendly staff”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Everything was fine, but I would lime to point out that the staff are very rude and seem to not be enjoying their job.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,093 reviews