Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comfortable and relaxing start to our holiday. Nice food and a good variety. Very pleased we chose aspire.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

“Excellent service and very friendly staff. Food was very good. And lounge very clean and bright.”

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(Edinburgh Airport Lounge) - Posted 6 years ago

“Staff were very helpful and accommodating. Good choice of food and drink, and the price was not too expensive compared to other lounges I've used.”

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(Amsterdam T2 Lounge 41) - Posted 6 years ago

“We used the Aspire lounge at Edinburgh airport which we found it to be first class. The food was very good and there was plenty room to move around and sit and relax. I would definitely recommend.”

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(Edinburgh Airport Lounge) - Posted 6 years ago

“Quality and choice of food seems of poorer than in previous visits”

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(Birmingham Aspire Airport Lounge) - Posted 6 years ago

“Very crowded, food was terrible”

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(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“Staff really accommodating and atmosphere really relaxing. Big sofas for a nice a nap.”

Helpful Report

(Lounge @ B Cadiz) - Posted 6 years ago

“Very good and relaxing atmosphere before your flight is due.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“Clean, tidy, plenty of fresh breakfast (hot & cold) on offer and drinks service was very welcoming.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

Hi there Hannah Thank you for your 4* review of the Manchester T1 Aspire Lounge We are glad to hear you enjoyed your visit! We will certainly pass your comments on to the lounge team to ensure they are aware of your feedback. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 6 years ago

“Relaxing quiet good service decent range of drinks/food”

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(Newcastle Aspire Plus) - Posted 6 years ago

“Food, staff and comfort axcellent”

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(Birmingham Aspire Airport Lounge) - Posted 6 years ago

“The lounge was clean and tidy, staff friendly and all very sweet. I will be using this area every time I travel from the north terminal”

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(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

“Worst we have used. Staff friendly to be fair and clean. Food was awful. Not a great choice, and not stocked well. And the bar to serve drinks with no ice did not suit us.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 6 years ago

“There were insufficient stocks of Guinness - the only drink my husband likes. I think it is only right that stocks that are running short should be promptly replenished (our flight was a morning flight) therefore i would expect stocks to be at the maximum at that time.”

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(Newcastle Airport Lounge) - Posted 6 years ago

“The whole lounge is kept very clean and tidy with staff clearing tables regularly. The food was a good standard and enough of it too. However, the manning of bar leaves something to be desired. People where waiting for long periods to get served because the person on reception was also meant to man the bar. When the second person did come on duty she too spent of her time on reception without acknowledging the large queue at the bar. This was very disappointing.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

Hi there Simon Thank you for your 4* review of the London Heathrow Terminal 3 Aspire Lounge We will certainly pass your comments on to the lounge team to ensure they are aware of your feedback. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 6 years ago

“great service great choice of food and drink”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

Hi there Nikki Thank you for your 4* review of the Manchester T1 Aspire Lounge We are glad to hear you enjoyed your visit! We will certainly pass your comments on to the lounge team to ensure they are aware of your feedback. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 6 years ago

“We were really impressed with the selection and quality of food, considering what we payed it was great value. Would definitely use again.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

Hi there Thank you for your 4* review of the Club Aspire Gatwick North We are glad to hear you enjoyed your visit! We will certainly pass your comments on to the lounge team to ensure they are aware of your feedback. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 6 years ago

Hi there Thank you for your 4* review on the Club Aspire Lounge. We will certainly pass your comments on to the lounge team to ensure they are aware of your feedback. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 6 years ago

“I've been really desapointed on the service received at the entrance. I pre-book and pre-paid 5 entrance for my client and really didn't want to let us in during the time we book our time in advance. I am a travel agent how are use to go in VIP lounge and we would love to propose lyour service to our VIP traveller but because of this bad experience, will will propose other one than this one.”

Helpful Report

(Montreal Airport Lounge) - Posted 6 years ago

“We enjoyed our time in the lounge all the staff were very welcoming and friendly, we will definitely recommend you to friends and family.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“Very relaxing , welcoming and helpful reception staff , excellent choice of breakfast . Would use again in a heartbeat”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews