Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clean, quiet and plenty of choice. Staff are all lovely”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

“Always use aspire lounge Edinburgh airport”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

“Quite disappointed the latest visit. The hot food selection seemed to be mainly spicy things, as we don't likev spicy food we opted for salad, as did a lot of other people, we had to wait approx 20 minutes for salad items to be presented and obviously this was soon used up. We did mention the lack of food to a member of staff collecting crockery but instead of going into the preparation area and report it just carried on collecting crockery. On our way out we did mention our dissatisfaction with the receptionist and was told they were very busy, as people book into the lounge, staff should have been aware of bookings and customers accommodated accordingly. Certainly not up to usual standards”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 6 years ago

“Extremely clean and comfortable lounge area. The soup and chilli available on the day of our visit were delicious and food was replenished quickly when running low. A well stocked bar and plenty of hot drinks too. Very enjoyable visit”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“A very stress free comfortable wait for our flights”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi there Susan Thank you for your 4* review of the Manchester T2 Aspire Lounge We are glad your enjoyed your visit! We will certainly pass your comments on to the lounge team to ensure they are aware of your feedback. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 6 years ago

“There was no waiting for food or drink plenty of breakfast choice”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“Selection of food available not very good and having to pay extra for Prosecco was a little surprising. Never had to do this in the other lounges?”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“Lovely relaxing stay with friendly staff and fresh food brought out regularly. A very good choice of drinks too. Would highly recommend.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“We have booked into to lounge for the last 4or5 years as soon has we get to the lounge and get a seat we can relax knowing we don’t need to stand in queues that’s when our holiday starts. we think the food and snacks are very good plus there is a great choice of drink .The lounge has a nice atmosphere the staff are very helpful. Thanks Sharon”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

“I use the Aspire lounge at Edinburgh Airport on a regular basis and always find the selection of food and drink available is more than sufficient to satisfy cravings before the long haul flight to work. The staff are also extremely nice and very helpful which adds to the overall lounge enjoyment.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

“Staff were brilliant! Not our first and won’t be our last visit!”

Helpful Report

(Liverpool Aspire Lounge) - Posted 6 years ago

“We loved the peace & quiet and no queues for anything we required 👍”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi there Maureen Thank you for your 4* review of the Manchester T2 Aspire Lounge We are glad your enjoyed your visit! We will certainly pass your comments on to the lounge team to ensure they are aware of your feedback. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 6 years ago

“Absolutely divine. Very relaxing, the staff were kind and considerate. Good variety of food and drink. Just what we needed as a start to our Sapphire wedding anniversary holiday. Would book again and recommend to family and friends.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“Not in booking system,no apology received.Same food for breakfast as in Aspire Lounge.No newspapers.Only 1 banana available for 2 hour visit.Toilet out of order with broken lock.Furniture looking old and some damaged.Crisps not replenished as soon as they ran out.Its a plus lounge they need to offer something better.”

Helpful Report

(Bristol AspirePlus) - Posted 6 years ago

“Excellent value for money”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 6 years ago

“Was a mixed longue and very noisey with lots of children at the time we were in there”

Helpful Report

(Aspire Aphrodite Lounge) - Posted 6 years ago

“Plenty of room. Lovely staff but food slow to replenish at busy times. Worth the money”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

Hi there Thank you for your 4* review of the Manchester T1 Aspire Lounge We will certainly pass your comments on to the lounge team to ensure they are aware of your feedback. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 6 years ago

“Staff was lovely and very quick serving drinks. We was here early in the morning. Food was nice. Lounge was clean. We will be returning again.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 6 years ago

“Nice and quiet place. Good drinks and small food.”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 6 years ago

“Very comfortable good food and polite staff.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 6 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews