Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,090 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,090 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

Write Your review

Tell us how Executive Lounges made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice lounge with good range of food and drinks.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 5 years ago

“Good lounge but not enough comfortable seating”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“Excellent service . Quality food and drink and value for money”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“It was my first time using this lounge. I thought that the staff were all very pleasant, it was clean and the service was good. I did feel that the food was on the poor side. If the food had been better I would have given it 5 stars.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Staff were excellent food and beverages lovely however it felt like we were often waiting for hot food as things were running out, but not being replaced in a timely manner”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 5 years ago

“Having had a terrible experience here in March we were given complimentary tickets to compensate. I’m pleased to say they’ve really turned it round and the experience this time was excellent. They had more staff on duty so everything was kept well stocked. The food was of a good quality but there is still room for improvement there. Now they have sorted the issues out I would definitely return and recommend it.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 5 years ago

“Good choice of food and drink, in our case breakfast. Lounge a little cramped but still enjoyable. Would certainly consider using again.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“As usual, the stay was relaxing and comfortable. The barman was polite and friendly. Shame the front desk staff didn't acknowledge us upon exiting after our stay. Would also be better if you got to know about the 'Aspire Rewards' app before you entered the lounge so you could have at least claimed the reward points as you booked in.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“How anyone does not use a lounge I dont know, its certainly very good value for money, some are better than others but remember it includes all your drinks including beers/wines/shorts and food, various types in different lounges”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“This is the 2nd time this year I have used this lounge.I have to say this time around I didnt think it was as good.The sausages weren't as nice and less choice of pastries.The reception lady was the same lady as last time and she was very nice again.The barman was a bit frosty when I asked him something to start with but warmed up each time he served me.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Prefer the format of previous years”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Great place to chilli out....”

Helpful Report

(Cork Aspire Lounge) - Posted 5 years ago

“Good selection and quality food and drinks. Some of the chairs are a little worn and stained .”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“The lounge is always clean, the staff are very helpful and the food counters are replenished quickly and often. The addition of cider would be a bonus.”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Not much choice in food”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“Having been recommended the Aspire Lounge, we were excited to try it and definitely were not disappointed. Although there was a little bit of a mix up with our booking, we felt the food was of a very high quality and enjoyed a taste of everything during our 3 hour visist. Drinks choices were also impressive and the staff most helpful. Most certainly good value for money too. A very comfortable and pleasant way to wait for a flight connection, and we'll surely visit once again.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Nice and relaxing experience”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Lounge confortable, propre. Le buffet manque un peu de diversité, le choix proposé est réduit. Pas de douches disponibles dans ce salon.”

Helpful Report

(Amsterdam T1 Lounge 26) - Posted 5 years ago

“The lounge was clean & comfortable and the staff were friendly & helpful. The hot food offering was poorer than I expected. There was only the very end of whatever had been served early that day. I expected that it would have been replenished at some stage but it wasn’t. I had to have cold food instead. It was eventually replaced an hour later but was no good to me at that stage.”

Helpful Report

(Cork Aspire Lounge) - Posted 5 years ago

“Quite place to relax and have a relaxing drink and snack before your flight”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,090 reviews