Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,093 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value for money, wouldn't hesitate to use the lounge again.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“very good service & Value for money really enjoyed the start to our fabulous Holiday .”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“A very enjoyable and relaxing way to start a holiday. The staff were excellent and very attentive. Food and drink were great too.”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Easy to find, plenty of drink and food options made for very good value for money.”

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(London Heathrow Terminal 5) - Posted 5 years ago

“First class made holiday that bit special. THANKS”

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(Montego Bay Airport Lounge) - Posted 5 years ago

“Friendly staff good food and drink. Excellent way to start our holiday Thankyou”

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(Liverpool Aspire Lounge) - Posted 5 years ago

“It was good to have some comfortable seating but the lounge was very busy and space limited. The food was also limited and we had to ask for a number of items which had run out. Staff need to be checking the food area more frequently. It was better than being in the main concourse before a long haul flight however the level of service could be improved.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Very good facilities. The lounge was quiet and had everything needed for relaxing break before a flight. My only comment would be the choice of food for our visit was limited but it was tasty.”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“It was an excellent experience for us on 29th Feb. The staff were all really lovely and helpful. Everywhere was clean and the food and drink were plentiful and good. It gave us a very relaxing start to our holiday. We will definitely book again. Thank you.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Very friendly staff. Seating and tables are basic and functional. Food and drink Choices are very good. Overall, a very enjoyable way to start a trip or holiday.”

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(Birmingham Aspire Lounge [South]) - Posted 5 years ago

“Poor choice of food, mostly inedible. Drink selection poor and really dirty glasses.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 5 years ago

“It was the first time I had used an Executive lounge. It was very relaxing with food and drink and somewhere comfy to sit. I really enjoyed the experience.”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Really nice quiet relaxing lounge. We had an early flight so it wasn’t busy at all, had a little booth to ourselves with little tv. Drinks and food was good.”

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(Newcastle Aspire Plus) - Posted 5 years ago

“Always book an executive lounge before I fly. Great place to chill out and relax. Always a great selection of fine food and drinks. Staff are fabulous, very polite and accommodating.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“The lounge is a nice place to relax pre flight. The staff are helpful and attentive. I found the range and quality of food a bit disappointing. This was a breakfast visit with bacon scrambled egg sausages etc as well as basic continental breakfast items.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“As always staff very pleasent and helpful, lounge is always clean it is an enjoyable and relaxing start to our holiday.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“nice pleasant staff. good selection of food available. tables clean and there was space for everyone.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“Lounge quite comfortable, food selection was poor should have been two choices for main meal, salad was tasty. Staff friendly and helpful.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“We book what we thought was the old lounge but when we arrived at old lounge we where told That we had booked there new lounge at other end of airport, at no point at time of booking where we told that there was an other lounge all paper work just said aspire lounge. This lounge is at the opposite end from our gate where the old lounge was at the same end as or gate The choice of food was ok if you where vegan or veggie. If what we had wanted that end of airport we would have book no 1 lounge We have used aspire lounge in past and had a great experience but not so much”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Myself and my wife had a very enjoyable time before our flight to Tenerife on the 2/3/20 , the service food, drinks etc were excellent served by very friendly and professional staff. It was great to have gluten free options and plenty of snacks for coeliacs as travelling can be challenging if you are a coeliac”

Helpful Report

(Cork Aspire Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,093 reviews