Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,093 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the first time in the New Aspire Lounge at Edinburgh. The staff were very welcoming when we arrived on a Monday at 06.00hrs. The food was good and we all ( 4 adults ) asked for porridge which is made for you. Really well made and tasty. None of us had Alcohol, although I have in the past. The choice of food, snacks and beverages was really good. I prefer the outlook from the new Aspire Lounge which was really nice.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“It was my first time in the new Aspire lounge at Edinburgh airport. I liked the big windows overlooking the runway, the spaciousness and the service. The staff were friendly, obliging and efficient.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Drinks were excellent and very tasty, as well as a lovely breakfast. We were extremely dissapointed with the attitude we were received with as staff were unwelcoming, unhelpful and rude. As it was our first time in the Aspire lounge, we were hoping to experience a relaxing and luxurious service and ultimately start our holiday before we had boarded our flight. Very let down.”

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(Liverpool Aspire Lounge) - Posted 5 years ago

“Very comfortable, chilled and relaxing. Plenty available.”

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(Liverpool Aspire Lounge) - Posted 5 years ago

“A lovely place to relax before our flight, food was very good and variable. It was quiet and very clean,the staff came around on a very regular bases to make sure the area was clean and tidy. Will definately use the lounge again .”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Lounge spotless clean there was plenty of drinks and food staff were lovely would recommend to a friend”

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(Cork Aspire Lounge) - Posted 5 years ago

“Very polite staff and everything we expected”

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(Copenhagen Airport Lounge) - Posted 5 years ago

“Excellent service, the waiter Jeffrey was extremely helpful and attentive”

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(Aspire Lounge - O R Tambo International Airport) - Posted 5 years ago

“Lovely service, nice and quiet and a lovely start to our short break”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Comfortable lounge. Good food and drinks all at a reasonable price. A good start to my trip.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Lovely friendly service, value for money and just a great way to start your holiday Can’t wait for my next visit!”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“A disaster. No hot drinks as the machine was being replaced. I asked if they could pop right next door to Starbucks and was told, in no uncertain terms, NO. The lounge was really cold. Myself and at least 2 other people asked if the heating could be turned up but it remained really cold. The only hot food was lukewarm, watery, tasteless soup. Will not recommend or use again.”

Helpful Report

(Belfast City Aspire Lounge) - Posted 5 years ago

“A little oasis off calm to see you off in a relaxed mood. Would always definitely recommend.”

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(London Heathrow Terminal 5) - Posted 5 years ago

“The ounge was very comfortable with friendly staff. Kids loved the pancake station. Great way to start a holiday.”

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(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Always a pleasure to have access to the lounge. Comfortable environment, good food and selection of drinks”

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(Liverpool Aspire Lounge) - Posted 5 years ago

“Extremely comfortable lounge.foodgood”

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(Newcastle Airport Lounge) - Posted 5 years ago

“Spot on no complaints 👍”

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(Newcastle Aspire Plus) - Posted 5 years ago

“The red wine provided wasn't the most pleasant. We have had better in the past. On a positive note the food was very good”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Value for money nice and relaxing I will definitely use you again .been to no 1 club very disappointed one little bacon roll and that’s it .you offer a lot more and is nice to have bar service”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Brilliant lounge first time we have used this particular lounge but it will definitely be our first choice when we travel again, checked in at 4-30am 1st March staff could not have been more helpful and polite.Food excellent and plenty to choose from got our holiday off to a good start.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,093 reviews