Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,093 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So relaxed”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 5 years ago

“Use lounges whenever Poss Bristol is always the best”

Helpful Report

(Bristol Airport Lounge) - Posted 5 years ago

“Food was awful, mould on the bread which I did mention on the day, poor selection which wasn’t being replenished. Soft drinks and alcohol were good.”

Helpful Report

(Cork Aspire Lounge) - Posted 5 years ago

“Comfortable stop off point before boarding. Plenty of seating, helpful staff and nice food with good choice of drinks. Would have liked some dessert options - cake was brought out just as I was leaving, but no other choices.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“The bar itself is good however staff member was very obstructive as he we were in a larger group and he wasn’t willing to stock up the fridge with beer. He kept saying he’s none left but when I arrived there was only 8 beers for 6 people which is not enough for the money spent by the 6 of us. I understand big groups can be louder and a bit rowdier but his customer service to try preventing us having a good time and spend our money was poor. There is no signs saying big groups not allowed so if we are paying customers we should be given the same service as a couple or someone travelling for work.”

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(Inverness Airport Lounge) - Posted 5 years ago

“Staff food service fantastic thank you”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“An airline had closed down just prior to our visit so the lounge was very quiet. Your front desk clerk noticed there was an issue with my boarding pass and she was able to make a call and rectify the issue for me. Food and drinks were not fancy but there plenty of it. Happy to use Executive Lounges again”

Helpful Report

(Edinburgh Airport Lounge) - Posted 5 years ago

“Very comfortable seeting ,power points to charge phones and other things ,good variety of food , snacks , fruit , and drinks . Toilets and tables cleaned regular ,lovely pleasant staff .”

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(Newcastle Airport Lounge) - Posted 5 years ago

“After reading negative reviews on the lounge we were very apprehensive. However as it turned out we were pleasantly surprised, it was clean, well staffed, and the food although basic was good. I will return again and will recommend it to friends.”

Helpful Report

(Glasgow Airport Lounge) - Posted 5 years ago

“Have been to several of your lounges - this was disappointing. Hot food looked terrible No magazines Atmosphere not special”

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(London Heathrow Terminal 5) - Posted 5 years ago

“Have used the lounge a few times but now find the selection not as wonderful as before.”

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(Montego Bay Airport Lounge) - Posted 5 years ago

“Staff were very professional and polite did not have to wait at the bar or for food .My only concern was that there was not enough toilets for the amount of people in the lounge.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Hardly any food and we had to pay for some drinks. Also only just managed to get a seat. Not very good value for money.”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Lovely visit to the executive lounge, well stocked and helpful staff. Very comfortable!”

Helpful Report

(Cork Aspire Lounge) - Posted 5 years ago

“I found the majority of the seats rather uncomfortable. The breakfast was adequate at best and had to be eaten off sideplates”

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(Birmingham Aspire Lounge [South]) - Posted 5 years ago

“Very disappointed mess all over the tables and on the floor limited places to sit, no bread, limited choices of food, and difficult to talk to staff would not use this service again”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Friendly helpful staff . Calm environment to wait for flight”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Pleasant lounge with a selection of self serve soft drinks and water, a staffed bar. In the morning, there was a selection of porridge, yoghurt and bacon with baps”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Nice lounge, clean and peaceful but a lack of food. Example no sausage or egg, hadn’t been refilled and had to ask and wait 10 minutes.”

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(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Always perfection food snacks drinks everything”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,093 reviews