Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,093 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good facilities and choice of food and drink, pleasant staff. Would recommend this lounge”

Helpful Report

(Newcastle Aspire Plus) - Posted 5 years ago

“The food was a vast improvement from last year. The lady serving us was bubbly and very helpful. We will definitely be using the lounge again hopefully in September thank you”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“The staff were welcoming, helpful and polite. Coffee and drinks were readily available, but the food was disappointing. The. hot food was not changed in the 3 hours we were in the lounge. The furnishing within the lounge also looked a little tired and in need of attention.”

Helpful Report

(Birmingham Aspire Lounge [South]) - Posted 5 years ago

“Lounge was superb, staff very tentitive , great atmosphere and great food would highly recommend”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Xxxxxxxxcb. Bbbb. Bb”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“We arrived at the lounge around 6am & I have to use wheelchair assistance which were wonderful & wheeled me all the way to inside the lounge. This lounge is at T2 & it is great! Firstly you see the staff who are wonderful & smiley 2nd you smell the yummy food. There is a wide range to choose from. There is all the full English food & a huge range of cereals. They have a pancake machine where you just press a button & watch it cook. You then have choices of black cherry's & raspberry coulis & different jams & chocolate spread. The drinks are all top brands & being able to have as much, or as little is great, no restrictions! I know I said it earlier but the staff can't do enough for you. There is one particular young girl (I forget her name) who carried my food (cause I use a crutch) she checked on us & brought our drinks over we also had great chats & a good laugh. Anything you asked was no problem for her. My wheelchair from the lounge had been taken (had to move it to a little place near the door) & the assistant person was late. They were constantly on the phone to them & said I needed a new chair bringing. They young girl said she would have taken me to the gate of the chair was there. As we were leaving we gave her a tip, she was surprised & very thankful. She said "we don't get tips because people have already paid for the lounge) so if you are going to use the lounge in T2 please tip the staff as they work so hard. It was a great start to our holiday & will definitely do it again.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Very slow to clear away empty tables”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Excellent we will be doing this every time we fly Relaxed atmosphere you could get a drink and something to eat with no big queues or hassle”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“We had a really lovely visit in the Aspire Lounge Very nice seating ,decor ,and ambience Good choice of food Drinks a plenty Pleasant staff”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Very pleased with the service the food and drinks were excellent something for everyone would use lounges again and would tell all my friends this the way to start their trip”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Wonderful experience. Very comfortable and relaxing. Great start to the holiday. Good choice of food and drink.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Excellent as always ,great service and a good choice of products.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“The food and service was good but the toilets were in poor condition and not very clean”

Helpful Report

(Lounge @ B Cadiz) - Posted 5 years ago

“Lovely spacious clean lounge great service,Plenty variety of food and drinks”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“lovely way to start your holiday every thing very good food staff and comfort”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Because of the collapse of Flybe I didn't get to use the lounge and have still to be offered a refund.”

Helpful Report

(Belfast City Aspire Lounge) - Posted 5 years ago

“The welcome smile allowing us to enter the lounge made us feel as though we had arrived, our holiday had started and we could relax. The lounge was clean, there was a choice of food to suit all diets and of course the glass of champagne which I had pre ordered helped everything extra special. Thank You”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“I don’t think the choice of hot food was very good.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Very chilled start to our city break. Good choice of food and drinks in a comfortable environment”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Good value for the price”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,093 reviews