Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

Write Your review

Tell us how Executive Lounges made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All is perfect and for my wife its nice to have the possibility to smoke.”

Helpful Report

(Copenhagen Airport Lounge) - Posted 6 years ago

“Aspire lounge was ok, but in my opinion food and drinks are not as good as the other lounges at Manchester airport. However the 3 hour booking before our flight time is a great idea.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“I was the only person in the lounge for around half an hour, it was around 09:30 on a Sunday morning. The lounge was comfortable and well stocked. I would recommend over the Aspire lounge at Bristol that I visited a couple of weeks earlier.”

Helpful Report

(Bristol AspirePlus) - Posted 6 years ago

Hi Charles Thank you for your 4* review on the Bristol Aspire Plus Lounge We will certainly pass your comments on to the lounge team to ensure they are aware of your feedback. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 6 years ago

“I cannot fault the lounge, the food was delicious and the customer service was spot on. It made the flight so much more pleasant. Thank you.”

Helpful Report

(Bristol AspirePlus) - Posted 6 years ago

Dear Wendy, Thank you for your fantastic 5 star review. Im glad to see you enjoyed your visit and we do hope to see you again soon. Kind Regards, Executive Lounges Team

Posted 6 years ago

“First time to use this lounge at T5. All was basically ok. Annoying that the only toilets were outside of the lounge. The food was OK,(sausages wonderful) but I thought counter rather high, and could have been laid out better.”

Helpful Report

(London Heathrow Terminal 5) - Posted 6 years ago

“A very warm welcome. Pleasant surroundings and good refreshments. What more could one ask.”

Helpful Report

(Montreal Airport Lounge) - Posted 6 years ago

“Enjoyed our stay even if a little busy.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 6 years ago

Hi Paula Thank you for your 4* review on the Liverpool Lounge We will certainly pass your comments on to the lounge team to ensure they are aware of your feedback. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 6 years ago

“Overcrowded, limited food choices and a lot of the selection had run out. Had to keep going back to see if had been refilled but everybody was doing the same so ran out again. Overall not the best lounge experience I have had. Bottom line is that i feel they are trying to get as any people in as possible not what they are capable of handling professionally.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

“As usual excellent friendly atmosphere ,relaxing ready for the flight with all the facilities available without the rush in the main terminal.”

Helpful Report

(Bristol Airport Lounge) - Posted 6 years ago

Dear Guest, Thank you for your fantastic 5 star review. Im glad to see you enjoyed your visit and we do hope to see you again soon. Kind Regards, Executive Lounges Team

Posted 6 years ago

“We were late so not much time to enjoy but all ok except the breakfast not quite as good as before. Very dry buns”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

Hi Gillian Thank you for your 4* review on the Manchester T1 Lounge We will certainly pass your comments on to the lounge team to ensure they are aware of your feedback. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 6 years ago

“Waste of money buying access to Aspire, shan’t be doing it again! Overcrowded, difficult to find a seat and poor selection of food available.”

Helpful Report

(London Heathrow Terminal 5) - Posted 6 years ago

“Nice and peaceful, great way to start your holiday”

Helpful Report

(Newcastle Aspire Plus) - Posted 6 years ago

Hi Kerry, Thank you for your fabulous 5 star review. Im glad to see you enjoyed your visit and we hope to see you again soon. Kind Regards, Executive Lounges Team

Posted 6 years ago

“The lounge was overly busy with a couple of big groups taking up a lot of the seats. All the window seats are set up for 2 people only (we were a group of 3) so we had to wait until someone left to get a seat. The food had not been topped up before we got there around 1pm, especially the sweet things. There was only one piece of lemon cake left and it looked like someone had picked that up and then put it back, the sweets were also located on the bar so everyone was leaning over them to get drinks. They do not stock cider so 2 of our party had to find alternative drinks (Tia Maria is also not stocked). I do not find the quality and range of food and drinks to be particularly good nd the whole set up of the area needs reviewing to make it more user friendly.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“Lounge was a really noisy and the WI-FI was really poor. When the staff was cleaning tables they made a LOT of noise with dishes. That lounge wasn't really a good place for working.”

Helpful Report

(Helsinki Aspire Lounge) - Posted 6 years ago

“Staff are friendly, menu very restricted, expensive but like the quiet atmosphere.”

Helpful Report

(Belfast City Aspire Lounge) - Posted 6 years ago

“Food only luke warm,no toilets in lounge not like Heathrow.not very comfortable due to air con,too cold”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“Very nice and relaxing before our flight, only problem was food took far too long to replenish even though the lounge wasn’t busy, it was tasty when it came out! Would book again.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“Visited october and i thought there should b a few sandwiches available as not keen on the breakfast”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi there Thank you for your 4* review on the Manchester T2 lounge. We will certainly pass your comments on to the lounge team to ensure they are aware of your feedback. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 6 years ago

“Never used a lounge before, but will certainly use one again. Breakfast was lovely, staff polite and friendly, loved the relaxed atmosphere with out the hustle an bustle of normally waiting for a flight and great to be able to have a drink without queuing and then having no where to sit... highly reccomended.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

Hi Rachel, Thank you for your fantastic 5 star review. Im glad to see you enjoyed your visit and we hope to see you again soon. Kind Regards, Executive Lounges Team

Posted 6 years ago

“The lounge was extremely comfortable and the staff were amazing. Lots of choice and variety and a great way to start any journey. I would definitely recommend a visit.”

Helpful Report

(Belfast City Aspire Lounge) - Posted 6 years ago

Dear Guest, Thank you for your fantastic 5 star review. Im glad to see you enjoyed your visit and we hope to see you again soon. Kind Regards, Executive Lounges Team

Posted 6 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews