Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aspire lounge was a little too small for the amount of people who had booked in. Food range was poor compared to other longes at Manchester airport and food ran out quickly, ie no Bacon, no bread cakes etc., would I book again into this lounge?, I’m afraid not”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi Philip Thank you for taking the time to leave your review We are sorry that you did not enjoy your stay in our lounge at T2. We will pass your feedback onto the lounge team, if you wish to discuss this further please contact us on customerrelations@executivelounges.com Many Thanks The Aspire Team

Posted 6 years ago

“Attentive service”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 6 years ago

Hi there Lawrence Thank you for taking the time to leave your review We are glad to hear you enjoyed your visit and we will be sure to pass your feedback onto the lounge team! We do hope to see you again soon Many Thanks The Aspire Team

Posted 6 years ago

“Upon arrival there where no tables available as to many people had been booked in, so was placed in a separate area and told we will have to move once a table was available. We where not moved but would strongly advise not booking so many people in as they were turning people away who had booked tables”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi Ian Thank you for your review of our T2 Aspire Lounge We are aware there was an overbooking issue over the weekend and we are sorry if your visit was affected by this. We are working hard to ensure this does not happen again. We do hope to see you again soon Many Thanks The Aspire Team

Posted 6 years ago

“Good breakfast selection and food very hot. Unlimited hot drinks and good choice of alcoholic drinks. Staff very friendly and all areas very clean. Will book again.”

Helpful Report

(Newcastle Airport Lounge) - Posted 6 years ago

Hi there Thank you for taking the time to leave your review We are glad to hear you enjoyed your visit and we will be sure to pass your feedback onto the lounge team! We do hope to see you again soon Many Thanks The Aspire Team

Posted 6 years ago

“Very spacious very clean. Helpful staff but concern over que for food and drink.”

Helpful Report

(Newcastle Airport Lounge) - Posted 6 years ago

Posted 6 years ago

“A little too busy but we did manage to get a table”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi there Gary Thank you for taking the time to leave your review We are glad to hear you enjoyed your visit and we will be sure to pass your feedback onto the lounge team! Terminal 2 is very busy at the moment as the airport undergoes a major renovation. We do hope to see you again soon Many Thanks The Aspire Team

Posted 6 years ago

“Staff very friendly and professional . all areas kept immaculately clean & food tasty , hot and plentiful”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

Hi there John Thank you for taking the time to leave your review We are glad to hear you enjoyed your visit and we will be sure to pass your feedback onto the lounge team! We do hope to see you again soon Many Thanks The Aspire Team

Posted 6 years ago

“Food was lovely especially the sausages for breakfast. Drinks selection could be improved by providing bottled water and a cider.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi there Thank you for taking the time to leave your review. We are glad to hear you enjoyed your visit and we will be sure to pass your feedback onto the lounge team! We do hope to see you again soon Many Thanks The Aspire Team

Posted 6 years ago

“Booked the lounge as a present for my mum before she went to Australia. Even though I booked it under her name it was down as my name and she had to ask for the champagne that I had paid for. :/”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi Stephen Thanks for your feedback I am sorry to hear of the situation you describe. If you wish to discuss this further please contact us on customerrelations@executivelounges.com so we can investigate this for you. Many Thanks The Aspire Team

Posted 6 years ago

“I like to pop into the lounge when I go on hol, as it is good value, reasonably priced and there's always a good choice of food.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

Dear Guest, Thank you for your 5* review of your recent visit. Our lounge is the perfect start to any breakaway. We are very glad you enjoyed your visit and we look forward to seeing you again. Kind regards The Aspire Team

Posted 6 years ago

“Lounge was very good staff friendly and helpful very easy to relax before my 10 hour flight to jamaica”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Dear Craig, Thank you for your 5* review of your recent visit. We are very glad to see you enjoyed your visit with us. Our lounge is the perfect way to start off any break, Especially before a 10 hour flight. We hope to see you again. Kind regards The Aspire Team

Posted 6 years ago

“Nice relaxing atmosphere with spacious comfy seating, and a good selection of food and beverages. Just whst's needed before a longhaul flight!”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

Dear Janet, Thank you for your 5* review of your recent visit. We are very glad to see that you enjoyed your visit. Our lounge is the perfect way to start any break away. We look forward to seeing you on your next trip away. Kind regards The Aspire Team

Posted 6 years ago

“Only stayed in for 1hr 30 as i had an early flight,great service,great food & great beers too pick from. Got to be the best lounge in manchester airport ive been in for the price”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

Dear Danny, Thank you for your fantastic review of our lounge. The lounge is the perfect way to start off any trip away and great value for money also, With an excellent view of the runway and the facilities that we offer then what is not to love? We hope to see you again soon. Kind regards The Aspire Team

Posted 6 years ago

“I was very impressed with aspire lounge it was clean staff very attentive food and drink excellent who could ask for anything more before your journey”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi Christine Thanks for your review of the Manchester T2 Lounge We are pleased to hear you enjoyed your stay and we look forward to seeing you again soon! Kind Regards The Aspire Team

Posted 6 years ago

“My mum and I used the lounge before flying to Tenerife. The food was lovely and the drinks were served in a professional and friendly manner. The lounge itself was very comfortable.”

Helpful Report

(Newcastle Aspire Plus) - Posted 6 years ago

Hi Rebecca Thank you for your review of our Newcastle Aspire Plus Lounge We are pleased to hear you enjoyed your stay and we hope to see you again soon! Many Thanks The Aspire Team

Posted 6 years ago

“Very nice, quiet lounge. Was the only person in there! Not a huge range of food but it was breakfast time, so enough for me. Bit tricky to find, and had to go back through security to get to the departure date.”

Helpful Report

(Nairobi Aspire Airport Lounge) - Posted 6 years ago

Hi Jackie Thank you for taking the time to leave your review We will be sure to pass your feedback onto the Lounge Team We look forward to seeing you again soon Many Thanks The Aspire Team

Posted 6 years ago

“Lovely start to our holiday staff very helpful, food was of a high standard and plenty of choice. A very relaxing visit Will definitely be booking in again on our next trip from Newcastle”

Helpful Report

(Newcastle Airport Lounge) - Posted 6 years ago

Hi Ann Thank you for taking the time to review our Newcastle Lounge We are pleased to hear you enjoyed your visit and look forward to seeing you again soon. Kind Regards The Aspire Team

Posted 6 years ago

Hi there Ann Thank you for taking the time to leave your review We are glad to hear you enjoyed your visit and we will be sure to pass your feedback onto the lounge team! We do hope to see you again soon Many Thanks The Aspire Team

Posted 6 years ago

“On arriving at the lounge two hours before my flight my name was not on list of bookings for that day. I unfortunately had no proof of the booking with me. I had to log into my internet banking to show proof of booking. By the time I was let into the lounge I had time for a half cup of coffee before I had to catch my flight.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

Hi Brenda Thanks for your feedback I am sorry to hear of the situation you describe. If you wish to discuss this further please contact us on customerrelations@executivelounges.com so we can investigate this for you. Many Thanks The Aspire Team

Posted 6 years ago

“A nice relaxing place to start a holiday”

Helpful Report

(Bristol Airport Lounge) - Posted 6 years ago

Hi there Alan Thank you for taking the time to leave your review We are glad to hear you enjoyed your visit and we will be sure to pass your feedback onto the lounge team! We do hope to see you again soon Many Thanks The Aspire Team

Posted 6 years ago

“We spend almost 3 hours in the lounge before our flight. It was very clean, staff were very friendly and mannerly. I found the hot meal very fresh and of great standard. There was a great selection of food. All round, it was great value for money. I have been recommending it to friends and family since.”

Helpful Report

(Cork Aspire Lounge) - Posted 6 years ago

Hi there Louise Thank you for taking the time to leave your review We are glad to hear you enjoyed your visit and we will be sure to pass your feedback onto the lounge team! We do hope to see you again soon Many Thanks The Aspire Team

Posted 6 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews