Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,094 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,094 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

Write Your review

Tell us how Executive Lounges made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time user of Aspire Lounge. Great staff and facilities. All round great service , good availability and beverages etc .”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

Dear Keith, Thank you for your great review. Glad to see you enjoyed your stay in the lounge and we do hope to see you again. Kind Regards, Aspire Lounges Team

Posted 5 years ago

“A very pleasant lounge with good food and drinks selection”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

Dear Alf, Thank you for your excellent review. Im pleased to see you enjoyed the lounge and hope you had a great trip, we hope to see you in future! Kind Regards, Aspire Lounges Team

Posted 5 years ago

“Relaxing atmosphere with hood selection of food and drink.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Love the fact that tables are reserved for bookings, Food was tasty and a good choice but the plates were tiny and there wasn’t enough cutlery.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Our most recent visit was at Liverpool John Lennon Airport, it was well staffed and the food was constantly replenished. It was extremely busy but the staff were very pleasant throughout the whole visit.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“Comfortable plenty of food and drink available”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“I have used most of the north terminal lounges including airline specific. I feel the Aspire lounge offers great value for money and we enjoyed our stay.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Situation great. Comfortable lounge area with great seats to watch planes landing. Lovely and quiet atmosphere.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Visited on 15/02/2020 before a family holiday. Even though we were there between 10am-12pm it wasnt very busy which was a nice surprise. Lovely place to go, the breakfast had good options (I enjoyed using the pancake machine) and we were able to try some lunch items due to the over lap. I would however suggest adding more comfy/squashy chairs for more people to relax in as the few I saw were occupied. The staff were pleasant and ones I spoke to on the day were very helpful.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Very busy and food options limited. Staff pleasant and helpful.”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Nice lounge, plenty of seating and decent variety of food”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“facilities good,food good. a peaceful and comfortable place.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Pleasant atmosphere, staff were friendly, good choice of breakfast foods , would recommend”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Had a great time just very busy”

Helpful Report

(Bristol Airport Lounge) - Posted 5 years ago

“Had a lovely experience however the bacon was too crispy and didn’t have the best variety of food items”

Executive Lounges 4 star review on 29th February 2020

Helpful Report

(Newcastle Aspire Plus) - Posted 5 years ago

“Peaceful and comfortable area. Food plentiful and hot. Could do with a little more variety in the pastries.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

Hi Linda Thank you for taking the time to review our Gatwick North Aspire Lounge We are delighted to hear you enjoyed your visit and we look forward to seeing you again in the future. Kind Regards The Aspire Team

Posted 5 years ago

“Comfortable Lounge but not quite the standard of Swiss or Singapore. Cheese board ran out quickly. Lmited selection of hot food kept in wide dishes/no lids so not so hot.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

Hi there, Thank you for your review of the Heathrow T3 Lounge, We will be sure to pass your feedback onto the lounge team in order to help improve our service. We hope to see you again in the future. Kind Regards The Aspire Team

Posted 5 years ago

“Nice quiet lounge to chill before flight. Breakfast not too bad although I heard a few complaints, I.e. no tomatoes or mushrooms, no vegan choice, also toaster was not working, but plenty of tea, coffee and fruit juices and pastries. Toilets were clean and as my flight was delayed was able to stay in lounge longer. Also complimentary drinks was nice so had a Bacardi and Diet Coke.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

Hi there Beverley, Thank you for taking the time to review our London Gatwick North Lounge. We are thrilled to hear you enjoyed your visit and we look forward to seeing you again in the future. Kind Regards The Aspire Team

Posted 5 years ago

“There wasn't a huge choice of food, a bit disappointing. The drinks selection was fairly good. I think a better selection of cold sandwiches, and the hot food available could be better.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 5 years ago

“Good value and comfortable lounge.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,094 reviews