Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,088 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,088 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

Executive Lounges 5 star review on 24th November 2021

Andrew Armstrong

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite staff. Quiet ambience. Clean and good choice of breakfast food. The only criticism would be that there was a lack of freshly baked bread and complimentary newspapers.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Always a very good experience to relax in Aspire Lounges. To improve your services requires an update on the foods provided. Certain basics such as fresh fruit and mixed nuts would be most welcome.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

Hi there Jess Thank you for your review. We are glad to hear you enjoyed your experience, please note due to allergies we are unable to serve Nuts within the lounge. We will pass the rest of your feedback onto the Food and Beverage Manager to help us review our menu choices. Kind Regards The Aspire Team

Posted 5 years ago

“Staff were very welcoming the lounge was busy bags on seats people sleeping taking up space. The food was ok but warm not hot coffee machine was not working properly. The view could have been better. This is our second time we used you du to my wife being disabled.”

Executive Lounges 4 star review on 26th February 2020

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

Hi there Andrew Thank you for your review of our Heathrow T3 Aspire Lounge We will be sure to pass your feedback onto to Lounge Team to ensure this can help to improve the service. We hope to see you again in the future. Kind Regards The Aspire Team

Posted 5 years ago

“Entered lounge on opening and was given a warm welcome. We were directed to the seating area (there are some sofas but mostly table and chairs). The breakfast offering was a buffet with plenty of pastries, some cooked elements, fruit and cereals. The only negative was that the pancake machine was not functioning properly. There was a bar attendant on duty who served the drinks at the bar and was very helpful. In all value for money but would suggest making the actual space/room a bit more welcoming as it is very clinical and quite dull surroundings.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

Hi there Thank you for taking the time to review our Manchester Terminal 2 Lounge. We are pleased to hear you enjoyed your visit, our lounge will be having many changed in the next few years due to the redevelopment of the airport and we will take your feedback on board. We hope to see you again in the future. Kind Regards The Aspire Team

Posted 5 years ago

“Very relaxed and quiet atmosphere. Attentive but not fussy staff. Allowed us into the lounge earlier than booked for as they were quiet on the day. Reasonably good food and drink selection. Overall worth paying for.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

Hi Edward Thank you for taking the time to review our Gatwick North Aspire Lounge We are pleased to hear you enjoyed your visit and we look forward to welcoming you again in the future. Kind Regards The Aspire Team

Posted 5 years ago

“Very friendly staff but food needs to be looked at not as good as terminal 1”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Nice and quiet atmosphere. Forgot you were at a busy airport. Food was OK. A couple of choices of joy and cold food. Definitely would use again as it is so peaceful compared with the terminal!”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Comfortable and quiet. Food ok, but a little limited”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“This was a good start to our holiday. Relaxing atmosphere, and good choice of food and beverages. The only draw back was having to leave lounge to use toilets in terminal.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 5 years ago

“Friendly staff good service and food was good with a good selection very clean and tidy”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Very quiet and peaceful, lots of space and charging points. Food was fine.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Everything was fine, but I would lime to point out that the staff are very rude and seem to not be enjoying their job.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Good food selection. Clean. Pleasant staff.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Nice welcome at reception desk. Most of food out except for the cheese crackers which had to be asked for. Food nice but not a great variety.”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Very relaxing, quiet and nice to sit watching over runway, but food very limited. Not what I was expecting from the write up about this lounge.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Pleasant welcome, reasonable food. Nice calm atmosphere which is what we were really looking for. Overall good value if you want to take some of the usual airport stress down a few notches before flying.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“The food was good, and the layout was thoughtful, providing discrete area for couples or families to sit together. It was largely peaceful, although our neighbour could have done with a separate business area to conduct his series of conference calls. However, we learned a lot from him ;-) The receptionist was great but the barman could have been a bit friendlier. We will definitely use this facility again.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Plenty of food on offer, only one person occasionally at the bar so had to wait for a drink.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Generally good reviews but your breakfast menu would be enhanced by providing toaster. The white buns don’t quite hit the mark. Staff very good customer care.”

Helpful Report

(Birmingham Aspire Lounge [South]) - Posted 5 years ago

“Good atmosphere at Newcastle. Good selection of hot food and drinks freely available”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,088 reviews