Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,088 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,088 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

Executive Lounges 5 star review on 24th November 2021

Andrew Armstrong

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thought it needed refurnished and although the breakfast didn't look tempting it actually tasted very good. The staff were pleasant and efficient.”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“Man who greeted us in lounge was very friendly and helpful , only disappointment was that there were no sandwiches on that day due to problem with prep area. Would visit lounge again.”

Helpful Report

(Inverness Airport Lounge) - Posted 5 years ago

“Staff were very polite and helpful. Food all fresh and a good selection. Look forward to going again in the future.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“We went as a group of 3 guys to the new lounge.. which was very spacious clean and modern , big bonus is the toilets are located inside the lounge unlike the other lounge where you had to leave the lounge. For the little extra pounds .. it was worth it . Only downside,they need to use a better supplier for the rolls ,they are dry left uncovered which wont help either but their is plenty of liquids to wash it down . We had a good time in the lounge with comfy chairs and window seat. Staff very inventive always clearing tables and happy to help !! Will be back in May !!!”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“A quiet & comfortable oasis within 3 minutes of boarding gates. Friendly staff.”

Helpful Report

(Cork Aspire Lounge) - Posted 5 years ago

“I ended up at Heathrow terminal 33 instead of 5 where I had mistakenly booked. They took a bit to make the transfer but were very willing to help me. The food and shower were very good, the seating was comfortable, but could have been better.”

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(London Heathrow Terminal 5) - Posted 5 years ago

“Came here in the morning before a flight to Mexico. All ok drinks good buffet ok. Just lacks to be a bit more private. No runway views. But other than that ok.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“A great and quiet place to wait for a flight - sway from the hustle and bustle of the terminal. Refreshments and amenities were as expected.”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Decent hot and cold breakfast items, clean and quiet place to relax instead of the mayhem of the airport. Good value too”

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(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Sit in comfort with a drink and snack whilst waiting to board the plane.”

Helpful Report

(Montego Bay Airport Lounge) - Posted 5 years ago

“Pleasant surroundings. The lady on the reception to lounge was very helpful when we were making enquiries regarding our flight and also very pleasant. The waitress was a little abrupt and short with me when I told her the coffee was empty not explaining properly that she would bring one from the bar. I would use again”

Helpful Report

(Montego Bay Airport Lounge) - Posted 5 years ago

“Arrived late (issues at bag drop) and missed breakfast but lunch out at 11 so no problem. Staff helpful and courteous. One family with young children 'left to roam' dealt with very politely but firmly by member of staff - well done. All in all a pleasant experience and good start to holiday. With friends who hadn't used lounge before but will use again.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“nice and relaxing before a flight , food ok all types of drinks available”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“First time using the lounge and will definitely use again. Very relaxed, food could be better but plenty of selection.”

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(Newcastle Airport Lounge) - Posted 5 years ago

“I have been to the executive lounge on 5 occasions between Dec 2019 and Feb 2020 and every time the same main courses are served. I would like to see you change the menu monthly as I am a frequent flyer.”

Helpful Report

(Bristol Airport Lounge) - Posted 5 years ago

Hi Lorna Thank you for taking the time to leave your review. Our menu changes are usually every 1-2 months. For the month of December and January we had the same items, however February was changed. If you visited at the beginning of February, it may have been possible that the lounge was using up the last of the previous menu and I will be sure to pass your feedback on. We do hope to see you again soon. Kind Regards The Aspire Team

Posted 5 years ago

“Very relaxing and good value for money. Great start to your holiday especially if not on long haul flight.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

Hi Karen Thank you for taking the time to leave your review, We are delighted to hear that you enjoyed your visit and we look forward to seeing you again soon! Kind Regards The Aspire Team

Posted 5 years ago

“Lovely way to relax, get full very quick so didn’t have as much time as we should and not a large variety of food for the price.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

Hi there Thank you for taking the time to leave your review. We will be sure to pass your feedback onto the team. Kind Regards The Aspire Team

Posted 5 years ago

“I have used this lounge quite a few times and it gives a relaxed place away from the main airport with refreshments. A big disappointment was that one toilet in both male and female was out of service and as this is 50 percent of your facilities the repair was too slow. You need to slick up your maintance. I hope it is better for my next visit.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

Hi Denis Thank you for taking the time to leave your review. I will pass your feedback onto the Property Manager in order to help improve our service. We do hope to see you again in the future. Kind Regards The Aspire Team

Posted 5 years ago

“The Lounge was a better place to spend time rather than in the mayhem of the airport.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

Hi there, Thank you for your 4* review. We are pleased to hear you enjoyed your visit and look forward to welcoming you again in the future. Kind Regards The Aspire Team

Posted 5 years ago

“Somewhat improved since previous visits but still uncomfortable seats.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

Hi Bruce Thank you for taking the time to leave your review. We will of course pass your feedback onto our Property Manager. We hope to see you again soon Kind Regards The Aspire Team

Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,088 reviews