Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely perfect lovely full english coffee lovely staff was amazing well done aspire shall use you again”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“Had a very relaxed time in the lounge. Staff were very friendly and accommodating. All hygiene measures were in place and they were adhered to. Would definitely return.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 4 years ago

“It ha everything you would need for a relaxing visit before flying.”

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(London Heathrow Terminal 5) - Posted 4 years ago

“As ever the welcome was a warm Liverpudlian one, the staff were friendly and attentive without being in your face.The food and drinks on offer were good considering the conditions we are all living under and the lounge is comfortable and nicely refurbished. Would highly recommend a visit anytime and we will be back next year.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 4 years ago

“We used the Aspire lounge before our flight 26/9/2020. The service and food and drink were excellent even with the limited menu. We felt safe and spent a few hours in the lounge before our flight I would recommend this lounge to anyone especially at these worrying times with COVID they were talking all the necessary measures to look after everyone”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 4 years ago

“We arrived mid afternoon after a stressful journey on the trains. We had our baby son with us so we needed somewhere quiet to rest for a couple of hours. The staff were very attentive and helpful. We found a nice spot in the lounge and felt relaxed and comfortable. The food menu is good, although the portions are small. Worth the money and would use it again.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“Fabulous start to the holiday in comfortable and relaxing surroundings, away from the hustle and bustle of the main departure areas. Food was excellent as was the variety, and a reasonable selection of drinks were available”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 4 years ago

“Super great as always, i had booked the wrong lounge but the gentleman was kind enough to allow me to use Lounge 41 which was close to my gate. Plenty of food and drinks offered, overall i will use again.”

Helpful Report

(Nairobi Aspire Airport Lounge) - Posted 4 years ago

“Great visit to the lounge at John Lennon Airport. Given the current conditions We felt safe. Everything was spaced correctly, a one way system was implemented and table service by staff who were really friendly. This is our second visit to JL lounge and will definitely visit again. Thank you”

Helpful Report

(Liverpool Aspire Lounge) - Posted 4 years ago

“First time in the lounge since it has been refurbished and it it lovely. Nice to see the same friendly staff. I like the lounge it is a nice treat and a lovely way to start your holiday”

Helpful Report

(Liverpool Aspire Lounge) - Posted 4 years ago

“This was our very first visit to an Executive Lounge and despite the Covid regulations that were in place, we enjoyed our time whilst waiting for our flight. The food was good and even included gf choices (which as a Coeliac sufferer was much appreciated) although it would have been nice to have more choices available as only certain dishes on the menu were available that day. Staff were very friendly and helpful and nothing was too much trouble.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 4 years ago

“Fantastic service as usual and felt very safe during this covid time . A first class lounge”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 4 years ago

“Unfortunately my flight was cancelled so I did no get to use the lounge. I have used them on the past and found the food & drink excellent with a good atmosphere. Will continue to use them when things get back to normal again.”

Helpful Report

(London Gatwick Airport South Terminal Club Aspire Lounge) - Posted 4 years ago

“What a great start to our holiday. Lovely friendly staff who are very accommodating. I have allergies and they were amazing with me. Thank you for a great start to our holiday. We would definitely be visiting again on our next travels.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 4 years ago

“Very good service during the Covid rules at the lounge. Table service and not over booked.”

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(Luton Aspire Airport Lounge) - Posted 4 years ago

“Clean comfy friendly. Relaxing before the flight. One of the better lounges l have used.”

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(Bristol Airport Lounge) - Posted 4 years ago

“Great time as before lovely staff apart from polish male worker that was extremely rude infact intrupped another staff member to stop them from surviving us. Was completely humiliating in front of the busy lounge! But apart from that one man all staff were lovely friendly and helpful.”

Helpful Report

(Bristol Airport Lounge) - Posted 4 years ago

“considering the covid virus the staff made it very pleasant and comfortable. they were very clear with instructions when we arrived and everybody seemed to play by the rules. There wasn't as much on offer to eat but what was there was lovely, the staff were very attentive and quick with service. I will book again in the future when i travel. thank you”

Helpful Report

(Liverpool Aspire Lounge) - Posted 4 years ago

“Very nice start to what is a stressful time at the moment.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“The lounge was well managed and measured out in due to Covid, anyone who wasn't following the rules were being spoken to”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews