Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great place to relax before your flight, Food and drink was great lovely sun terrace where you can smoke as well”

Helpful Report

(Aspire Aphrodite Lounge) - Posted 4 years ago

“Fantastic staff. Great time enjoy every visit to the Aspire Lounge”

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(Newcastle Airport Lounge) - Posted 4 years ago

“Enjoyable and relaxing time in the lounge before my flight. Received a warm welcome and all set up well considering covid and restrictions etc. Table service was swift and regular and good selection of food and drink. Staff were all super friendly to top it off.”

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(Newcastle Airport Lounge) - Posted 4 years ago

“Excellent friendly and very welcoming. We were well looked after during these very difficult times. While I like to look what is on offer I do understand this is was not possible, however the staff were always on hand and checking if we needed anything at the same time keeping everything clear, clean and sanitised. Busy and always with a smile on their face. Well done to the staff.”

Executive Lounges 5 star review on 1st November 2020

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 4 years ago

“It was very busy and we waited quite a long time to be served but when the lady came , she was wonderful and did everything she could to make out stay comfortable especially as my granddaughter has coeliac disease so it is difficult to find food for her . Top quality service , good tasty food and snacks and a relaxing stay . Thank you”

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(Newcastle Airport Lounge) - Posted 4 years ago

“I thought the staff were very attentive and food was great as well.”

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(Glasgow Airport Lounge) - Posted 4 years ago

“I visited the Lounge at Edinburgh Airport (EDI). The service was excellent regardless the strict COVID rules.”

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(Edinburgh Airport Aspire Lounge - New) - Posted 4 years ago

“Made vert welcome with friendly and helpful staff”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 4 years ago

“Even under the covid situation the staff were very professional..and pleasant..would definitely return”

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(Edinburgh Airport Aspire Lounge - New) - Posted 4 years ago

“Excellent service”

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(Glasgow Airport Lounge) - Posted 4 years ago

“as always even in these strange times these lounges offer a oasis of calm and tranquility still offering there usual quality service at a good price.”

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(Luton Aspire Airport Lounge) - Posted 4 years ago

“Excellent experience - the lounge is a great way to unwind as you await your departure and the staff are so helpful - so would recommend the lounge to others.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 4 years ago

“Our recent visit during covid October was just perfect . The staff who looked after us were pleasant ,professional and helpful during all our visit. Would recommend to anyone who asked . Hopefully flying again in November so fingers crossed for the prize 🙂.”

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(Newcastle Airport Lounge) - Posted 4 years ago

“Excellent, attentive staff.”

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(Birmingham Aspire Airport Lounge) - Posted 4 years ago

“It was very good Covid restrictions made things slower due to everything having to be ordered and delivered to your table as no self service , but under the circumstances it was all good and food and drinks were good as usual . Staff were really helpful and so pleasant even when under pressure ,”

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(Newcastle Airport Lounge) - Posted 4 years ago

“The lounge staff were absolutely outstanding. They were constantly providing everyone's needs and requests. The relaxing atmosphere was just what we needed prior to starting our holiday. Thankyou. Gary”

Helpful Report

(Newcastle Airport Lounge) - Posted 4 years ago

“Very pleasent visit. All social distancing fully observed and staff reminding customers about wearing face masks where necessary. (some people seem oblivious to the recommendations required !) Staff very pleasant and helpful. Service excellent. Thank you.”

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(Bristol Airport Lounge) - Posted 4 years ago

“Was as good as could be expected considering the circumstances that we are under at the minute.”

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(Birmingham Aspire Airport Lounge) - Posted 4 years ago

“Loved it. It was so relaxing Staff all very helpful even with the present things in place with Covid-19, would book again definitely”

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(Liverpool Aspire Lounge) - Posted 4 years ago

“Because we had been with you before and it was so nice not to have been rushed”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 4 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews