Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quiet and an economical alternative at Copenhagen providing adequate refreshments”

Helpful Report

(Copenhagen Airport Lounge) - Posted 7 years ago

“Comfortable with good quality food and drink. Staff were friendly and professional. Good start to any holiday .”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Excellent value although extremely busy due to half term holiday.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Friendly relaxed atmosphere lots of choice of snacks and drink recommend as an escape from the noisy airport start your holiday early”

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(Liverpool Aspire Lounge) - Posted 7 years ago

“It was quite busy when we visited and we gave up our seats a little earlier than we would have, to allow a group of 4 to have our table. The food is very limited, although there seems to be plenty of alcohol, even at dawn... someone seems to have got the priorities wrong.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 7 years ago

“Use aspire lounges 4 times a year from Manchester and have to say the one in terminal 2 is the worst yet,small enclosed room , sitting on top of each other we might as well stayed in the terminal with everyone else, won’t be using this one again however terminal 1and 3 are much better as you have view of run way and much bigger”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Lovely space , nice an quiet an a good selection of beverages alcoholic an non alcoholic an snacks an food. Staff pleasant. Only gripe we had or it would of been 5 stars is there was no toilets. They were either broke or getting refurbed. Also some normal newspapers instead of the big flatsheets would be good !!! So had to leave the lounge an head back into main departure lounge for toilet. Definetly will use again. 👍”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“Tidy, clean, good food and drinks”

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(Newcastle Airport Lounge) - Posted 7 years ago

“Lovely experience 1st time . Staff were lovely ..food and drink very good Value for money..Would use again..so lovely and relaxed.”

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(Liverpool Aspire Lounge) - Posted 7 years ago

“Not a comfortable seat in the room. Inadequate toilets overall. Greatly disappointed with Barclays Travel Pack as Dragonpass is subject to availability. We have been declined admission twice through not reserving for which we must payin addition to the premium, recently increased, to the bank.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Perfect to get out the way from the general hustle and bustle of an airport.”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“Good lounge. Friendly staff.”

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(Belfast City Aspire Lounge) - Posted 7 years ago

“The lounge is large and spacious with good food and drink options. Unfortunately even though the lounge was very quiet service at the bar was very slow as you always had to go find someone to serve you, if your going to have bar service you at least expect it to be manned.”

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(Birmingham Aspire Lounge [South]) - Posted 7 years ago

“Efficent and friendly staff”

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(Liverpool Aspire Lounge) - Posted 7 years ago

“Excellent value for money , with the food(Breakfast) was a plenty no waiting for refills , Hostesses very helpful and friendly and cheery .”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“I liked my four hours stay in this lounge. Sorry I don't remember the name of the staff's who was serving us ( I guess he was an Indian guy from kerela) he was excellent at his job. Highly recommended.”

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(Lounge @ B Cadiz) - Posted 7 years ago

“I have over the last year spent some time in this lounge. Always it is clean, the staff very friendly and it's relaxing”

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(Newcastle Airport Lounge) - Posted 7 years ago

“Spacious, efficient front desk. Food was sparse before lunch was set out. Gin was watered down to tasteless.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“As this was our first visit to Executive Lounges I was hoping it would be an experience that we would want to continue to use for all future visits to Newcastle Airport. I am pleased to say that we were not disappointed and that we will indeed continue to use the service in future.”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Whilst we enjoyed a comfortable and relaxed stay with good standard refreshments, the lounge, with a partially open aspect over the general area, felt less of a discreet area than others we have used. Nevertheless, if using T5 again, we would still make a reservation.”

Helpful Report

(London Heathrow Terminal 5) - Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews