Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,093 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have previously used Executive Lounges (Aspire) Lounges at various locations and found them good, however, on this occasion i was very disappointed. There was no where to sit, i had to stand for the first 20 minutes. Annoyingly, there were multiple seating areas that were marked as 'reserved' and left completely empty for the entire 2 hours i was there. When i asked the staff if i could sit there, i was told that it was for groups of people that were 3 or more. I explained that i would be happy to share but they would not allow me to sit down. I would absolutely avoid using them again.”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“A relaxing start to young and oldto your travels highly recommend”

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(Birmingham Aspire Airport Lounge) - Posted 5 years ago

“The Lounge opened on time, we had some concerns that arriving when it opened the selection might be lacking but all the food and drinks were available as expected. Very Impressed.”

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(Birmingham Aspire Lounge [South]) - Posted 5 years ago

“Pleasant lounge with a variety of hot dishes on offer Staff attentive and helpdul”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Didn't visit, so I can't really comment. Nobody seemed to know where it was and time was so short that I never spent much time looking.”

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(London Heathrow Terminal 5) - Posted 5 years ago

“Not a great selection of food but good amount of drinks. The lounge is comfortable and the staff are lovely and friendly.”

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(Belfast City Aspire Lounge) - Posted 5 years ago

“We used the Aspire Lounge at LGW North Terminal on 26th Jan 2020. We were generally satisfied with the service and food and felt that it was definitely good value for money and a worthwhile and vast improvement on the departure lounge.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Nice to be away from hustle and bussle of the airport. Started the holiday celebration nicely. Food was good and plenty of drinks available.”

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(Birmingham Aspire Airport Lounge) - Posted 5 years ago

“Excellent Way to Start Your Holidays”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Disappointed, hot food was only warm, choice of wine limited. Will only use the loung when flying out of T1. Sorry.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Excellent atmosphere very good food and snacks much better feel than the airport”

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(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“An excellent start to my holiday enjoying peace and tranquility as well as a most enjoyable breakfast. Staff and surroundings are both very pleasant and the choice of breakfast items provided just what I required.”

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(Edinburgh Airport Lounge) - Posted 5 years ago

“good choice of food and drink would use again”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Very pleasant experience at the start of our trip. More seating would be good. More information boards with flight details required.”

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(London Heathrow Terminal 5) - Posted 5 years ago

“No atmosphere Had to go outside for toilet Good not very impressive and not enough variety Wouldn’t use it again”

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(Edinburgh Airport Lounge) - Posted 5 years ago

“The facilities in the lounge are good. However, the fact that you need to leave the lounge to use the toilet is not particularly convenient (pardon the pun). The staff were pleasant and helpful and on the whole I would be happy to use the lounge again.”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“Great service, food plentiful and beautifully stocked bar. Wouldn't hesitate to recommend the lounge to get away from the crowds of the airport. Fantastic way to start a holiday”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“good service could do with some new tables for eating your food on”

Helpful Report

(Birmingham Aspire Lounge [South]) - Posted 5 years ago

“My flight was an early one so the lounge was very quiet. Coffee was good and plentiful. Breakfast was a good choice of hot and cold food. The lounge was situated close to my boarding gate. Staff were very attentive.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 5 years ago

“Very Relaxing, modern lounge. Excellent service and amenities.”

Helpful Report

(Calgary Aspire Lounge Transborder) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,093 reviews