Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,093 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great good and drinks, nice place to chill. Lady on reception even arranged a wheelchair for me as she knew the distance to the gate would be to far for me to walk....that is what I call great service!”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

Hi there Susan Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 5 years ago

“Excellent service all the staff very friendly and helpful. Plenty of choice of food to eat and always replenishing as needed.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

Hi there Many thanks for you review of our Aspire lounge in Terminal 2 We are delighted to hear you enjoyed your visit and we look forward to welcoming you again on your next trip away! Kind Regards The Aspire Team

Posted 5 years ago

“Breakfast and drinks were perfect. Quiet location to relax out the way of the noise pre flight. Highly recommend.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 5 years ago

Hi Scott Many thanks for you review of our Aspire lounge in Edinburgh We are delighted to hear you enjoyed your visit and we look forward to welcoming you again on your next trip away! Kind Regards The Aspire Team

Posted 5 years ago

“I have used this lounge quite a few times and it gives a relaxed place away from the main airport with refreshments. A big disappointment was that one toilet in both male and female was out of service and as this is 50 percent of your facilities the repair was too slow. You need to slick up your maintance. I hope it is better for my next visit.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

Hi Denis Thank you for taking the time to leave your review. I will pass your feedback onto the Property Manager in order to help improve our service. We do hope to see you again in the future. Kind Regards The Aspire Team

Posted 5 years ago

“The Lounge was a better place to spend time rather than in the mayhem of the airport.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

Hi there, Thank you for your 4* review. We are pleased to hear you enjoyed your visit and look forward to welcoming you again in the future. Kind Regards The Aspire Team

Posted 5 years ago

“After a disastrous visit last August, I was given a 25o/o discount for my next visit which I did in February. I can only say what a difference. Everything was perfect, the food was good, the staff attentive, and we were made to feel very welcome. I look forward to my next visit in August with my family.”

Helpful Report

(Bristol Airport Lounge) - Posted 5 years ago

Hi Vivien Thank you for your 5* review of our Bristol Lounge We are delighted to hear you noticed the huge improvements that we have made and the team have worked hard to deliver in the past few months. I will pass your feedback onto the team who be also be delighted to hear this. We look forward to seeing you again in August! Kind Regards The Aspire Team

Posted 5 years ago

“Somewhat improved since previous visits but still uncomfortable seats.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

Hi Bruce Thank you for taking the time to leave your review. We will of course pass your feedback onto our Property Manager. We hope to see you again soon Kind Regards The Aspire Team

Posted 5 years ago

“Great relaxing pre flight drink and nibbles”

Helpful Report

(Glasgow Airport Lounge) - Posted 5 years ago

“Fab experience and great customer service”

Helpful Report

(Glasgow Airport Lounge) - Posted 5 years ago

“food only average”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Great relaxing atmosphere with a good choice of breakfast foods and also bar service.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“A peaceful, relaxing space to chill out in.”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 5 years ago

“Good selection of food. Very clean. Friendly staff. Good value for money.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Very nice lounge. Staff friendly. Lovely atmosphere”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Quiet and pleasant. A bit busy at times but acceptable. Division of business and holidaymakers a bit off putting, because furnishings obviously more comfortable.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Première fois au lounge et nous avons été agréablement surpris, du service, de tous les consommations disponibles et de la nourriture. Je vais y retourner c’est certain et surtout le recommandé. Merci”

Helpful Report

(Montreal Airport Lounge) - Posted 5 years ago

“Busy on the Sunday evening and the staff coped. I do wish they were treated with more respect from some customers. Do you have a dress code ? . Casual would suffice.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Good start to a holiday.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“I WISH THE LOUNGE HAD MORE SEATING .THE FOOD WAS EXCELLENT - HOT FOOD ,SCONES WITH BUTTER AND CREAM AND JAM .YOU DON'T OFTEN GET THAT IN A LOUNGE .I AM ONLY SMALL AND HAD A BIT OF A JOB REACHING THE BUFFET - IT WAS HIGHER THAN USUAL .IT WAS GOOD THERE WERE TOILETS RIGHT BY THE LOUNGE ,AND IN ALL IT WAS A PLEASANT EXPERIENCE.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Brilliant service & staff. Clean comfortable area. Loved it!”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,093 reviews