Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,093 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A peaceful and calm environment away from the hustle and bustle of the airport concourse.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Arrived late (issues at bag drop) and missed breakfast but lunch out at 11 so no problem. Staff helpful and courteous. One family with young children 'left to roam' dealt with very politely but firmly by member of staff - well done. All in all a pleasant experience and good start to holiday. With friends who hadn't used lounge before but will use again.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Early flight to the US and booked this lounge which was excellent. It was peaceful, the food was good and staff very friendly and helpful. Would book again.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“nice and relaxing before a flight , food ok all types of drinks available”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“We got there and it was closed for refurb”

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(Luton Aspire Airport Lounge) - Posted 5 years ago

“Quiet and peaceful place to rest in between flights We were very comfortable in there and the food was very good Photo relaxing in the lounge”

Executive Lounges 5 star review on 19th February 2020

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Excellent first time experience,totally relaxing start to my holiday,could not fault anything.Will definitely use again.”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Awesome as usual Arrived Had a drink and a sleep before enjoying a small meal and a soy latte before a 14 hour flight... See u on the way back!!”

Helpful Report

(Lounge @ B Cadiz) - Posted 5 years ago

“Enjoyed experience will definitely be using the service again.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“First time using the lounge and will definitely use again. Very relaxed, food could be better but plenty of selection.”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“A very dated facility in desperate need of a refurbish”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

Hi Robert I am sorry to hear you did not enjoy your visit in the lounge. I will pass your feedback onto the property manager regarding the facilities. Kind Regards The Aspire Team

Posted 5 years ago

“I have been to the executive lounge on 5 occasions between Dec 2019 and Feb 2020 and every time the same main courses are served. I would like to see you change the menu monthly as I am a frequent flyer.”

Helpful Report

(Bristol Airport Lounge) - Posted 5 years ago

Hi Lorna Thank you for taking the time to leave your review. Our menu changes are usually every 1-2 months. For the month of December and January we had the same items, however February was changed. If you visited at the beginning of February, it may have been possible that the lounge was using up the last of the previous menu and I will be sure to pass your feedback on. We do hope to see you again soon. Kind Regards The Aspire Team

Posted 5 years ago

“Fantastic food and drinks always very satisfying staff very polite and friendly comfort all around makes any holiday feel extra special right from the start thank you very much”

Helpful Report

(Bristol Airport Lounge) - Posted 5 years ago

Hi there Alison Many thanks for you review of our Aspire lounge in Terminal 2 We are delighted to hear you enjoyed your visit and we look forward to welcoming you again on your next trip away! Kind Regards The Aspire Team

Posted 5 years ago

“Very quiet and comfortable. Able to enjoy refreshments on peaceful surroundings. Staff were helpful and courteous. Thank you”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

Hi there Margaret Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 5 years ago

“Very relaxing and good value for money. Great start to your holiday especially if not on long haul flight.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

Hi Karen Thank you for taking the time to leave your review, We are delighted to hear that you enjoyed your visit and we look forward to seeing you again soon! Kind Regards The Aspire Team

Posted 5 years ago

“Spent a relaxing two hours in the lounge waiting for a flight to Singapore. The food was excellent and I chatted with a couple on way to Greece. It was a pleasant way to start my holuday, I would recommend it to all”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

Hi Margaret Thank you for taking the time to leave your review. We are delighted to hear that you enjoyed your stay and we look forward to welcoming you into the lounge again in the future. Kind Regards The Aspire Team

Posted 5 years ago

“Very nice way to spend the time before you fly really impressed good value for money will definitely use again”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

Hi Michael Thank you for your 5* review. We are pleased to hear you enjoyed your visit and will be sure to pass your feedback onto the lounge team who will be delighted with your comments. We look forward to seeing you again soon. Kind Regards The Aspire Team

Posted 5 years ago

“Easy booking process. The Heathrow Lounge is a great lounge, the food and drinks are very good. Service is also good. Can be a little busy sometimes but there's always plenty of seating and it's always clean and well maintained.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

Hi there Barney, Thank you for taking the time to leave your review. We are delighted to hear you enjoyed your visit and we will be sure to pass on your feedback to the lounge team. We hope to see you again soon! Kind Regards The Aspire Team

Posted 5 years ago

“Lovely way to relax, get full very quick so didn’t have as much time as we should and not a large variety of food for the price.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

Hi there Thank you for taking the time to leave your review. We will be sure to pass your feedback onto the team. Kind Regards The Aspire Team

Posted 5 years ago

“Attended at the lounge prior to travelling to Heathrow and was. Sry disappointed. Poor choice of food and drink. Would go to other lounges before this.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

Hi there, Thank you for taking the time to leave your review We are sorry that you did not enjoy your stay in our lounge at Edinburgh We will pass your feedback onto the lounge team, if you wish to discuss this further please contact us on customerrelations@executivelounges.com Many Thanks The Aspire Team

Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,093 reviews