Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Myself and a friend happened to be the first two visitors to the Brand New Aspire Lounge at Edinburgh Airport. Staff very friendly and helpful. Food & Beverages: Excellent, Will definitely return”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 4 years ago

“Really impressed, we usually use No.1 lounge but it hadn’t reopened by the time we travelled. The staff were lovely, a nice large table had been reserved us as we a party of 5. The food was very good though understandably the choice was limited. Excellent glass of french rose too. Will definitely use this lounge again.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“Booked the Luton lounge but my flight was cancelled so I transferred by lounge booking to Gatwick for an alternative flight with no problems. Great to see the lounge open - the only one at Gatwick. Departure lounge had very few food options open so was handy getting in to the lounge. I was told to use my original Luton airport booking reference but it wasn’t recognised at the entrance so spent a little longer than usual clarifying my booking. The bar was still fully stocked and the reduced menu was pretty good. The hot food option looked unappetising but tasted great! For sweet there wasn’t a great range but the cream tea scones were nice. Staff were great as ever and the lounge was so quiet it was a pleasant stay whilst awaiting our flight.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“Lovely experience at the start of my holiday. Very clean and quiet plenty of space. The staff were very friendly and helpful. A good selection of drinks and food.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“Great service - flight was Delayed and then cancelled and very helpful in allowing us to amend booking and have re-entry”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“Due to the current situation around COVID-19 the lounge experience was very nice and relaxing the staff were incredible very clean and tidy The food was fresh and delicious and plentiful and the price was very reasonable”

Helpful Report

(London Heathrow Terminal 5) - Posted 4 years ago

“Unfortunately both Inverness and Bristol on my return were both closed So my bookings had been Cancelled by yourselves As they were in March when I last tried to use them both But both wonderful lounges ( both of the Bristol ones) and the staff in inverness are very helpful and attentive Always look forward to using them”

Helpful Report

(Inverness Airport Lounge) - Posted 4 years ago

“Top modern hat vieles freundliches Personal.”

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(Amsterdam T1 Lounge 26) - Posted 4 years ago

“Sorry but did not recently visitors, as our holiday plans cancelled due to Coronavirus, but our previous visits were first class”

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(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“Excellent service”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 4 years ago

“I love to Aspire Plus Lounge, its a lot quitter and relaxed and food is much better. I have been in on a Sunday and nearer closing and the choice is limited and when I have asked for hot food they state there is none left due to the time. As you pay a lot for this lounge I think there should be availability at whatever time you go in. I do find the normal lounge often runs out of food in Newcastle, but I think this is due to the cliental that gets into lounge, its often a free for all. I go into the Bristol Lounge a lot and its a different experience”

Helpful Report

(Newcastle Aspire Plus) - Posted 5 years ago

“Sadly our holiday was cancelled. I have used the lounge before and it was faultless”

Helpful Report

(Newcastle Aspire Plus) - Posted 5 years ago

“Extremely friendly and helpful staff.Food of an acceptable standard throughout the day. Some days and times are busy and seating can be a problem.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Had to cancel but got a quick full refund.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Quirt, Relaxing, start to my holiday, with no noisy surroundings.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 5 years ago

“Unfortunately due to corona virus our visit was cancelled. However our refund came through promptly for which we are grateful”

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(Bristol Airport Lounge) - Posted 5 years ago

“My wife and I have booked the lounges a few times now and gave always found the staff very helpful and the food is of a good variety depending on the times if the day. No problem. We will hopefully keep using them”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“We didn’t get to go due to Covid -19”

Helpful Report

(Newcastle Aspire Plus) - Posted 5 years ago

“We had a fantastic time it was relaxing, quite And chilled food was plenty and very nice hot and a good variety. Newspapers and magazines Was not over crowded there was times when a lot of people where leaving and a lot of people coming in but it did not affect us. Would book again.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Very impressed with aspire lounge. Smart and friendly staff. Excellent variety of food. Will definitely recommend it to friends”

Helpful Report

(Bristol Airport Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews