Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice staff, good selection would use again and would defo recommend”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

“Very full, limited choice of food. Otherwise fine.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

“The Aspire lounge at Gatwick is always up to standard however the lounge at Marsalam airport and attached services leaves a lot to be desired”

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(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

“Lounges are always dirty?Tables and floors always have things on them.Yes it's a busy lounge,but come on...the staff should be on top form here”

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(Glasgow Airport Lounge) - Posted 6 years ago

“When we arrived it was so busy that we could not find 2 seats anywhere. We were expecting a peaceful place to rest away from the busy airport. I went to the desk to say there were no seats and was about to ask for our money back when a helpful staff member went to find somewhere. Once seated we were happy with the service and food choices. However it was overfull and people were waiting outside to come in all the time.”

Helpful Report

(London Heathrow Terminal 5) - Posted 6 years ago

“Good selection of snacks/drinks, and staff all friendly and very helpful.”

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(Bristol AspirePlus) - Posted 6 years ago

“Getting too crowded and nearly no seat The long sofa were " under reservation "; and no one turn up. not sure why ?”

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(Lounge @ B Cadiz) - Posted 6 years ago

“Toilets are an absolute disgrace. The food is poor at best. Last time we went there was only one type of beer and it was being served warm!”

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(Luton Aspire Airport Lounge) - Posted 6 years ago

“Great food and service, nice selection of drinks and lovely to be away from the chaos of the airport terminal”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“Good. glad that I booked it was reserved.that was a bonus....Only fault having to stand in line with people going in with no booking ...should be easier on those who have reserved.”

Helpful Report

(London Heathrow Terminal 5) - Posted 6 years ago

“A good selection of drinks and food, both hot and cold to choose from. No limit to what you can have. Plenty time to enjoy all before flight. Highly recommend.”

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(Edinburgh Airport Lounge) - Posted 6 years ago

“Busy and a little difficult to find seating but comfortable .”

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(Aspire Lounge International) - Posted 6 years ago

“Lovely quiet area away from the hustle and bustle of the departure area, with great selection of food and drinks. The staff were lovely and helpful. A great way to start a holiday.”

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(Cork Aspire Lounge) - Posted 6 years ago

“Great place to relax before you’re flight! Plenty choices for food and drink! Also plenty choice of alcohol! Will definitely be back!”

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(Edinburgh Airport Lounge) - Posted 6 years ago

“The lounge is very comfortable and an ideal stress free way to start your holiday. The food and range of beverages available was excellent. I will definitely book again..”

Helpful Report

(Glasgow Airport Lounge) - Posted 6 years ago

“Very busy. Frustrating as I ordered prosecco which I knew I would pay for separately for my daughter’s birthday which was the whole point of the holiday only to be told after standing in the queue for ages they couldn’t take payment at the bar and I had to go to reception. Paid and then had to stand in the queue again. Not really acceptable for an alleged vip experience. You need more staff. Also maybe need to be a bit more selective about who comes in. Stuck next to a table which was full of people who seemed hell bent on drinking as much as they could in the time available not much fun for the rest of us. Food average at best. Always use the lounge when travelling but need to rethink for my next trip”

Helpful Report

(Newcastle Airport Lounge) - Posted 6 years ago

“Enjoyed the calm and relaxing atmosphere great start to our holiday Hot food and drinks were good Definitely book again”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“Excellent value for money”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“The lounge was comfortable and clean but the food and welcome were lacking. There was very little choice of breakfast and the staff were not very helpful or welcoming.”

Helpful Report

(Nairobi Aspire Airport Lounge) - Posted 6 years ago

“I ALWAYS book into the lounge & the Luton Aspire was one of my favourites. It is now however far too packed. It is no longer relaxing as people are crammed into every space. We asked for a booth & were told no, they were for larger groups, to see several couples seated at them whilst there. We were stuck on a table for 2 and had two other couples within elbows reach. We could hear their conversations & they could hear ours. The food is still good, which is the only saving grace. So so disappointed.”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 6 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews