Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great place to be to de-stress before your flight great choice of soup, sandwiches, fruit nuts, tea and coffee, great bar as well and not too busy which was also a bonus. Would definitely consider booking again.”

Helpful Report

(Glasgow Airport Lounge) - Posted 6 years ago

“Great place to sit and wait for your plane. Very busy at peak times and there was a table reserved for the entire time I was in the lounge (2.5hrs) and no one came to sit in it! Lots of people struggling for a seat with more than one small group of 2 taking up larger tables. Wonder if anything can be done about this?”

Helpful Report

(London Heathrow Terminal 5) - Posted 6 years ago

“Everything exactly as expected. The only reason I score a three is that having cleared security quicker than expected we were not allowed into the lounge even though it was quiet. Thought this was a bit petty”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

“Lack of food; at times only a huge bowl of baked beans left out of the hot breakfast items. We left early in the end as it was overcrowded and we were unhappy with with the whole experience. I wouldn't visit the lounge here again and certainly wouldn't recommend it to anyone. Overall, very poor.”

Executive Lounges 1 star review on 19th January 2020

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

“Couldnt of enjoyed any more,Adds to the holiday.Will be booking again.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“Excellent service, very friendly staff, very comfortable and quiet will definitely use again.”

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(Bristol Airport Lounge) - Posted 6 years ago

“Very relaxing couple of hours before my flight. Only downside was a couple in the “quiet zone” loudly conversing and on mobile phones and a very young child screeching loudly.”

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(Luton Aspire Airport Lounge) - Posted 6 years ago

“Great quality lounge good food and service”

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(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“This lounge is absolutely amazing. Staff were so attentive and friendly, the food was exceptional and lots of choice and the drink flowed freely. They made our time in the airport spectacular and will certainly be returning!”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“We went early in the morning and there was plenty of food and drinks available and it was being stocked up all the time. Very peaceful and relaxing we had a delayed flight and was allowed to stay in the lounge longer. Staff very professional and friendly definitely would book again”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“Best way to start your holiday relaxing in the lounge. Comfortable seats, food is changed throughout the day (hot and cold ). Free wifi and charging points. The bar has a variety of beers and spirits. Always use this lounge when possible.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

“Quickly checked in, all staff very pleasant and helpful. Refurbished since my last visit, nice comfortable surroundings Plenty of choice with food and drinks....”

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(Liverpool Aspire Lounge) - Posted 6 years ago

“Great start to our holiday, we had an early fight so really appreciated arriving at airport and having the comfort of the executive lounge, where we received lovely food, beverages, newspapers and great hospitality from the staff, would not hesitate to book the lounge again for future flights.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

“Lounge was so busy both times we used it, there seems to be very little control of numbers booking the lounges at any time. Range of seating and tables was ok. Food and drink on offer was also of a reasonable standard,”

Helpful Report

(London Heathrow Terminal 5) - Posted 6 years ago

“Need more vegan breakfast options. Very limited. Was disappointed Lunch options were great. Lovely space and nice staff.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“Fabulous selection of food and drink on offer . Staff were very friendly and accommodating”

Helpful Report

(Cork Aspire Lounge) - Posted 6 years ago

“Far to busy even though had pre booked not even seating. Lack of choice of food on offer. Toilets were disgusting and looked like they hadn't been cleaned all day.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

“Was a birthday trip and wanted to start off on the right foot. Checking in was a bit of a pain as the staff had not trained for it. Was a nice relaxing atmosphere and the food was lovely .”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

“Speedy delivery and good communication”

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(London Heathrow Terminal 5) - Posted 6 years ago

“Looked after extremely well, our party of 4 where the only people there as it had only just opened the week before. Serve yourself drinks and snacks. Very nice respite from the madness of Departure.”

Helpful Report

(Eindhoven Airport Aspire Lounge) - Posted 6 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews