Exterior Solutions Reviews

Name: Exterior Solutions
Rating: 4.62

4.6 Rating 1,710 Reviews

90 %

of reviewers recommend Exterior Solutions

4.6

Based on 1,710 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Phone:

6303067414

Email:

vshah@exteriorsolutions.com

Exterior Solutions 5 star review on 21st December 2025

290

Anonymous

Anonymous // 01/01/2019

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“I give customer service a plus for always responding quickly to my emails.”

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Posted 4 years ago

“Prompt and courteous from order placement through shipping and delivery of a good quality product. A Manufacturing defect was quickly replaced with a new item. Again, delivery was fast. Would definitely recommend Exterior Solutions as a source for window shutters.”

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Posted 4 years ago

“great product”

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Posted 4 years ago

“Arrived quickly, color was right on , free shipping was nice. They look very good on the house. Better fasteners would be a nice addition.”

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Posted 4 years ago

“Horrible. Ordered one size they sent another”

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Posted 4 years ago

“I received my order in good condition and per what I ordered. You have met my expectation quality and with a fair price. They have been installed and look great. Thanks, Doug”

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Posted 4 years ago

“Shutters were great!”

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Posted 4 years ago

“If I could return them I would. They are thin plastic! Would never put them on my house! Very disappointing!”

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Posted 4 years ago

“When a job goes smoothly, without a hitch, it’s cause for celebration. Ordering the shutters online was a breeze. Product was delivered in a timely fashion, and when we opened the box, everything was as it should be! No defects, all the parts there. Now that our shutters are hung, our house is so much more attractive. Thank you”

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Posted 4 years ago

“The shutters were the most cost effective of all we considered. They arrived when promised, went up extremely easy, and look fantastic.”

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Posted 4 years ago

“Delivery took a bit longer than promised, but that is understandable, with everything else that is going on. Because of the weather here in the Northeast, I have not installed the shutters yet. But they look good and I don't anticipate any problems.”

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Posted 4 years ago

“Exactly what I needed. Color was perfect. Easy install and the faux hinges and shutter dogs complete the look. Thank you!”

Exterior Solutions 5 star review on 1st March 2021

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Posted 4 years ago

“The shutters we ordered look amazing and were very easy to install. The only thing preventing me from going full five star is that the product listing did not tell us that the shutters came with vinyl shutter spikes included. We ordered enough additional spikes to do the whole project, not knowing there would be spikes with each set of shutters.”

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Posted 4 years ago

“I replaced 35+ year old wood shutters with vinyl shutters. Not only were the wood shutters dated, but they were about 1/2 the width they should be. The extra wide shutters I ordered arrived exactly as I expected them to look. The instructions for mounting the extra wide panel shutters was not as instructive as the instructions and video for the regular size louvered shutters. For that reason, I deducted a star. Once I figured out where to drill the holes and how to mount the first shutter on a brick veneer wall, the rest were relatively easy. Once mounted, from 10 to 15 feet the shutters look nice and just like wood shutters. From the road, you would never guess they are vinyl.”

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Posted 4 years ago

“Mailed the color samples when they said they would and the decorative shutters arrived quicker than expected.”

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Posted 4 years ago

“I am pleased with the product and service. I haven't put the shutters up yet but like their look. Your promptness us appreciated.”

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Posted 4 years ago

“THE EXTERIOR SHUTTERS WERE JUST AS DESCRIBED- QUICKLY SHIPPED- THANKS TO THE YOUNG LADY IN CUSTOMER SERVICE FOR SENDING THE SAMPLE COLORS TO ENSURE WE MADE THE CORRECT CHOICE... THANKS AGAIN”

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Posted 4 years ago

“I ordered what would be considered custom vinyl shutters at 17 3/4 in width, and they were at my door in under 3 weeks. They were easy to install and came with hardware. The customer service line was extremely helpful with updates as I was on a time crunch.”

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Posted 4 years ago

“Shutters were just what we needed. We have 2 windows with shutters. Unfortunately the wind took off shutters on 1 window. Ordered your shutters, and when they came, color was perfect and size matched the existing shutters. Took old shutters off and installed new shutters in about an hour. Had to drill into mortar which took a little time. Mounted all 4 shutters. Looks great. Great product!”

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Posted 4 years ago

“Overall the shutters were what we expected. We purchased 14 shutters and 3 were damaged.”

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Posted 4 years ago

Exterior Solutions is rated 4.6 based on 1,710 reviews