Exterior Solutions Reviews

Name: Exterior Solutions
Rating: 4.62

4.6 Rating 1,601 Reviews

91 %

of reviewers recommend Exterior Solutions

4.6

Based on 1,601 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Phone:

6303067414

Email:

vshah@exteriorsolutions.com

Exterior Solutions 5 star review on 14th June 2025

278

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The custom arched shutters were made exact. One shutter was damaged from mfg. or shipment. A replacement was mfg. and shipped in record time and allowed me to finish the job. Would purchase again because of the customer service and value.”

Helpful Report

Posted 3 years ago

“Samples came quickly and were very helpful in choosing a color. Shutters arrived just as quick and we’re well packaged. They look great and really freshened up my house for a great price! Highly recommend!”

Helpful Report

Posted 3 years ago

“Shutters arrived quickly and were exactly as described. Definitely a beautiful replacement to the ones on our home!”

Helpful Report

Posted 3 years ago

“Delivery was fast and shuttles were great!!!”

Helpful Report

Posted 3 years ago

“The 8 pairs of shutters we ordered were delivered in a prompt manner. They were the same color that we had chosen from your free color samples. Once they were installed they looked beautiful. I would definitely recommend your company to anyone needing shutters for their home.”

Helpful Report

Posted 3 years ago

“Shutters came damaged waiting for new ones.”

Helpful Report

Posted 3 years ago

“We were amazed with the quality of the shutters we ordered. Just need to wait for our guy to install them.”

Helpful Report

Posted 3 years ago

“We have used Exterior Solutions in the past and have been pleased with the shutters that we ordered. The previous shutters were unfinished (not primed) and were very smooth. Paint went on them like a dream and still looked good 8 years later. We are building a new home and once again went to Exterior Solutions for our shutter needs. We ordered 16 pairs in the same type shutters. The only difference was that we paid extra to have a primer coat added thinking that would help avoid steps in the painting process. Quite the opposite! We were disappointed that the shutters arrived very rough both to feel and sight. We had to sand them before putting two final coats on the shutters. We could not sand them too much for fear of the primer coat coming off, so they are still slightly rough looking. We should have saved money and not had the shutters primed by ES. One other problem that we had was that two pairs of shutters were not made to specifications. Exterior Solutions was great about trying to work with us, however. In the end, we received a refund of half off those two pairs because receiving the correct order was going to take over a month and we needed to get the shutters painted and hung to finish the house. Overall, because of past experiences, I would still recommend Exterior Solutions. It seems that many places are using COVID-19 as an excuse for poor workmanship. I have not heard that excuse from ES, other than why the shutters took so long to make and ship out, but that's what I am assuming is the reason for the roughness of out shutters.”

Helpful Report

Posted 3 years ago

“Ordered custom shutters from Exterior Solutions. Jill was my Customer Service rep. She was so helpful! Sent me a color sample so I could order paint for front door. Colors matched perfectly. She also helped out when my order was delayed. I did receive it a few weeks sooner than expected. Great product. Great Customer Service!”

Helpful Report

Posted 3 years ago

“Shutters arrived in excellent condition. Look great. Easy to hang”

Helpful Report

Posted 3 years ago

“The shutters are fantastic. Great idea to send color samples. It made a world of difference.”

Helpful Report

Posted 3 years ago

“Product was delayed due to supply chain issues. Customer reps were very responsive and apologetic. We had one shutter delivered damaged. I took a photo; again the customer service rep Amanda was super helpful. The replacement shutters (they only ship pairs) were delivered within 10 days. Color Bronze was identical to the chip sent (the chip chain was very helpful). My only reason for the 4 was that more care should be taking in packing the expensive shutters. There was absolutely no packing material....no paper, bubble wrap or Styrofoam to protect the shutters during shipment....just a cardboard UPS box.”

Helpful Report

Posted 3 years ago

“The shutters I ordered were delivered promptly and with good packaging. The color matched the color chip samples that were provided pre-order. Shutters were installed per installation instructions without issue.”

Helpful Report

Posted 3 years ago

“Arrived in perfect condition. Color matched perfect. Thanks”

Helpful Report

Posted 3 years ago

“Good product. Good value. Well constructed shutters.”

Helpful Report

Posted 3 years ago

“Great product”

Helpful Report

Posted 3 years ago

“Excellent delivery time and quality!”

Exterior Solutions 5 star review on 24th June 2021

Helpful Report

Posted 4 years ago

“the package arrived completely opened with no protective materials around the shutters and no packing slip enclosed no care taken to protect my purchase”

Helpful Report

Posted 4 years ago

“Great product.”

Helpful Report

Posted 4 years ago

“This is a great company. I needed some special size shutters for some windows and I only needed two. They were able to make them for me and there was not a need for a large number. They are the best.”

Helpful Report

Posted 4 years ago

Exterior Solutions is rated 4.6 based on 1,601 reviews