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eXXpozed Reviews

1.4 Rating 183 Reviews

9 %

of reviewers recommend eXXpozed

Company Reviews

1.4

Based on 183 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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eXXpozed 1 star review on 2nd May 2024

Cristina Conchinha Marcao

eXXpozed 1 star review on 3rd November 2022

eXXpozed 1 star review on 8th June 2022

eXXpozed 5 star review on 18th March 2022

eXXpozed 5 star review on 18th March 2022

eXXpozed 5 star review on 18th March 2022

eXXpozed 5 star review on 18th March 2022

12

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They take your money and never ship the order. They won't answer emails, but every 8th day they'll send an automated mail telling you that they are either of out of stock for some unspecified item OR that they haven't received your money. There is no way of cancelling the order or get a refund. They seem to have been delaying orders and not paying out refunds for a long time, and it seems to get worse. I've seen this behavior in several companies on the brink of bankruptcy before. Getting short-term capital from your customers isn't sustainable and will just delay the inevitable. They're just digging them self deeper into the mud, and in worst case they're actually filling their pockets with our money on the way out. I'll be surprised if they come out of this and start delivering again.”

Posted 11 months ago

“Scam. Exxposed website is nice with great products. It is a scam though. you will never hear from them or see your product. there is a US flag on the home page falsely indicating they have distribution in the US. part of the scam. avoid unless you like giving your money to eastern european scam artists.”

Posted 11 months ago

“Items purchased online from exxpozed haven’t arrived. They don’t respond to emails. Reading other reviews, it looks like it’s a scam company! Avoid!!”

Posted 11 months ago

“horrible experience with this horrible company. waited one month for delivery (the website said 4-6 days). when the items arrived in the UK i was charge £75 import and customs fees on a 200 euro order. avoid.”

Posted 1 year ago

“Just avoid. After two weeks order has not even been dispatched. Customer service does not respond. I feel scammed and it's a bad experience.”

Posted 1 year ago

“Communication auto response minimal at best my guess is this is a drop shipper take your time and avoid if you can”

Posted 1 year ago

“Same as everyone else here. Paid for walking boots that never arrived. No response to emails, can't get through on phone. They are a scam company; please don't use them.”

Posted 1 year ago

“My order was cancelled following cash prepayment under the claim that the item was out of stock. Suspiciously, the item reappeared in stock yet no one responded to my multiple emails to multiple contact addresses about this or my refund, which I still had not received after two weeks. On Instagram they replied multiple times that my details had been passed onto accounting and management, but with no subsequent resolution. It has been a month now since my payment so there are no excuses for a legitimate business. This same scenario appears to have happened to multiple UK customers too. Since I have at least talked to customer services, accounting and management appears either incompetent or indifferent, but it could possibly be a scam too. Unless I am fully reimbursed and they improve their practices, I would avoid completely.”

Posted 1 year ago

“I returned a merino shirt on February 16th. 2023. Until today 31th of March no refund no responding to 7 emails asking for my refund. They take the money from people when they order and then they have it. This company cheats the customers.”

Posted 1 year ago

“Scam company, can't get refund after ordering an item they said was in stock, which wasn't in stock, and could not be ordered from the manufacturer. Customer service promised refund, but refund is MIA. Not responding to emails.”

Posted 1 year ago

“Bought a Fjallraven jacket in Nov 2022. Returned it in December 2022 as it was too large and asked for reimbursement. 3 months later and nothing, money were lost!!! Does anyone know if there’s a common lawsuit against Exxpozed? They scam a lot of people in this manner”

Posted 1 year ago

“NO REFUND (it's been a month already) Items (2 Fjallraven jackets) EU-00099342 received in the end of January 2023. Jackets seemed too large so i initiated a return procedure. Sadly, no confirmation letter. I have a proof from the post service company that the package is received on February 8th. So now its more than a month since that. The sum is quite large (~1000 euros) so situation like this makes me worrying. Of course i tried to contact eXXpozed few times but no result, no answer. Please act accordingly and respect your customers. If you are not able to process all the refunds, inform customers about the situation and when should they expect refunds.”

Posted 1 year ago

“Purchased claiming shoes on the 25/11/22 to this day have not received it has been 3 months they don’t reply Emails or phone still waiting it’s now 7/3/23 , please don’t purchase anything this is scam company not refund of my money these guys absolutely hopeless”

Posted 1 year ago

“A disgrace of a company, avoid like the plague. 1. They do not inform you correctly about customs tax to the uk 2. They do not respond swiftly to enquiries / complaints 3. The postage takes an age 4. So if you wish to return the product, they are not interested 5. They blame Brexit (any normal person in the uk understands it is a challenge!) 6. Unsympathetic and unwilling to consider any kind of refund ‘not our problem Jack’ DO NOT BUY FROM THIS COMPANY.”

Posted 1 year ago

“Getting payment back after return took several phone calls, ignoring messages from customer service and only got paid back after two months. Do NOT but.”

Posted 1 year ago

“YOU are thieves!!!!! YOU are not giving my money back after returning item more than one month ago! Do not buy here people!!!! /// IHR seid Diebe!!!!! SIE geben mein Geld nicht zurück, nachdem Sie den Artikel vor mehr als einem Monat zurückgegeben haben! Kaufen Sie hier keine Leute!!!! They don’t pick up the phone, they don’t answering emails and now they are cancelling comments on Instagram !!!!!! //// Sie greifen nicht ans Telefon, sie beantworten keine E-Mails und jetzt stornieren sie Kommentare auf Instagram!!!!!!”

Posted 1 year ago

“This is a scam, do not fall for it. Never got my purchase nor got a refund after nearly 3 months, they won't answer any emails or claims. Absolute dishonest people”

Posted 1 year ago

“Bought a Rab jacket from this company to be delivered a small instead of medium. It was not clear on there website but it should be a small issue to rectify , to return . Although stated they will provide a return label they did not reply to any communication for 2 months since purchase arrived. And this is after multiple calls, emails,online webforms. I consider this rougue behaviour. I am left with a unusable jacket which in total cost higher than elsewhere. Be aware! unlike some other EU based companies you will be charged VAT, customs and handling charge for goods on arrival almost doubling the purchase cost”

Posted 1 year ago

“I ordered several items. All arrived but were either the wrong size or “fake” brands. The Bogner items were very cheaply made. The sizes are a joke! Nothing is sized with standard sizes. I have been emailing for return/refund, no answers! Based on the other responses it sounds like refunds never arrive. I think their items are knock-offs, beware!”

Posted 1 year ago

“Product never arrived, no response to emails Money lost !!!”

Posted 1 year ago

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eXXpozed is rated 1.4 based on 183 reviews