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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Poor inventory. Still waiting for Sunglasses bought as a gift for graduation. Event already passed.Still waiting.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We sincerely apologize for the delay with your order. The good news is, your order is now on its way and should be arriving soon. You can track its progress using the link included in the confirmation email. To prevent similar situations in the future, you can be assured that we're actively reviewing our communication processes to ensure timely updates on order status and potential delays. In the meantime, please don't hesitate to reach out to us should you have any further questions or concerns. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Hello I finally was able to get back to Portland to get my awesome prescription sunglasses I'm an over the road truck driver and I wear my sunglasses from morning till night it was bothering me that I didn't have my prescription. OMG!! They are fantastic!! The prescription is perfect👍👍👍 I love the No-line bifocal, and they fit perfectly👍👍👍 they're just flat out awesome!!! I am so happy that I chose EZ Contacts to process my prescription and glasses order. I'm sure I will be doing more business with you guys as I am ecstatic. thank you thank you thank you
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Posted 1 year ago
I ordered twice from these guys and twice they let me down. I order a pair of lense 3 months ago and they are now just being shipped. Don't fall for their "ships in 3-5 business day" its a scam! Go somewhere else. I WILL NEVER COMEBACK TO THESE GUYS AGAIN!
Helpful Report
Posted 1 year ago
Hi there, Thank you for your review. We are incredibly sorry to hear about your experience with our delayed lenses. We understand your frustration, especially since you've encountered this issue twice. There's no excuse for missing our "ships in 3-5 business day" timeframe, and it falls short of the service we strive to provide. We would like to apologize; it seems that our website was not updated at the time when you ordered your product, which caused confusion when they were out of stock. Our management is aware of this issue and they are working to update the information on our website to reflect the accuracy of our inventory. We're truly sorry for the extended wait, but we're happy to inform you that your order has shipped and the tracking information has been emailed to you. We value your business and truly apologize for the inconvenience caused. Please don't hesitate to reach out to us at help@ezcontacts.com should you require further assistance.
Posted 1 year ago
It has been 2 weeks since the order, and the website says that the order is still processing. WIth no shipping date estimated. I regret my decision to order from this company
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Posted 1 year ago
Super easy to check out and upload RX. Very fast shipping.
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Posted 1 year ago
Great service
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Posted 1 year ago
Took a whole month for my package to ship.
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 1 year ago
Quick response. Thank you
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Posted 1 year ago
Ez service help me get what I want and it was a very ez process
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Posted 1 year ago
Customer Service was EXCELLENT!!!! QUICK SHIPMENT!!!!
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Posted 1 year ago
Fast service, good price for contacts
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Posted 1 year ago
the ordering process is good except for shipment time selection. for standard delivery without shipping fees the choice is grayed with this selection not possible you are forced to pay expedited shipping fees when in fact standard delivery would be fine for me.
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Posted 1 year ago
Hi there, Thanks for reaching out to us. We're sorry to hear about the issue you're experiencing with the coupon code you received. It's very possible that the product you wish to purchase is already discounted, so it wouldn't be eligible for another coupon. Please email us at help@ezcontacts.com, and we'll be glad to check on this for you to see if this is the issue.
Posted 1 year ago
Very EZ to order, great prices (half what my Optometrist charges), delivery was fairly quick! A+, guys!
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Posted 1 year ago
They were so unprofessional had me waiting for 4 months on a Product and would not give me a refund and made me pay seven dollars difference for another pair.
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Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
So far an ease to work with.
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Posted 1 year ago
I have used EZContacts for many years. It’s easy, economical and convenient! Quality products and collect customer service!
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Posted 1 year ago
EZ contacts website is easy to use and I find prices are usually very competitive.
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Posted 1 year ago
Ordered prescription glasses on June 3rd and still haven’t received them!
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We understand you're frustrated about the delay with your order and we apologize for any inconvenience this has caused. We've reviewed your order details and see that your item currently has an estimated availability time of 4-6 weeks as stated on our website. While we know this may not be ideal, we are still within that expected timeframe. We'll be sure to send you a notification once your order is ready to ship. In the meantime, if you have any further questions or concerns, please don't hesitate to reach out to us at help@ezcontacts.com and we'll be glad to assist you. We appreciate your business with us and wish you a wonderful day ahead!
Posted 1 year ago
I always find my contacts the cheapest here!
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Posted 1 year ago
Thank you
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews