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EZContacts Reviews

4.0 Rating 22,704 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Fast service, good price for contacts
Helpful Report
Posted 1 year ago
the ordering process is good except for shipment time selection. for standard delivery without shipping fees the choice is grayed with this selection not possible you are forced to pay expedited shipping fees when in fact standard delivery would be fine for me.
Helpful Report
Posted 1 year ago
Hi there, Thanks for reaching out to us. We're sorry to hear about the issue you're experiencing with the coupon code you received. It's very possible that the product you wish to purchase is already discounted, so it wouldn't be eligible for another coupon. Please email us at help@ezcontacts.com, and we'll be glad to check on this for you to see if this is the issue.
Posted 1 year ago
Very EZ to order, great prices (half what my Optometrist charges), delivery was fairly quick! A+, guys!
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Posted 1 year ago
They were so unprofessional had me waiting for 4 months on a Product and would not give me a refund and made me pay seven dollars difference for another pair.
Helpful Report
Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
So far an ease to work with.
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Posted 1 year ago
I have used EZContacts for many years. It’s easy, economical and convenient! Quality products and collect customer service!
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Posted 1 year ago
EZ contacts website is easy to use and I find prices are usually very competitive.
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Posted 1 year ago
Ordered prescription glasses on June 3rd and still haven’t received them!
Helpful Report
Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We understand you're frustrated about the delay with your order and we apologize for any inconvenience this has caused. We've reviewed your order details and see that your item currently has an estimated availability time of 4-6 weeks as stated on our website. While we know this may not be ideal, we are still within that expected timeframe. We'll be sure to send you a notification once your order is ready to ship. In the meantime, if you have any further questions or concerns, please don't hesitate to reach out to us at help@ezcontacts.com and we'll be glad to assist you. We appreciate your business with us and wish you a wonderful day ahead!
Posted 1 year ago
I always find my contacts the cheapest here!
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Posted 1 year ago
Thank you
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Posted 1 year ago
The phone wait time is very long. Once you get someone on the line. The service is very prompt and professional.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We're truly sorry you haven't been able to reach us by phone due to the high call volume we've been experiencing lately. We can assure you that we're actively working to improve our response times, but in the meantime, you can also reach us quickly via email at help@ezcontacts.com. We'll be happy to assist you from there as well! We appreciate your patience and understanding with us and wish you a wonderful day ahead.
Posted 1 year ago
They never fail me, always the best prices, thanks EZContacts!!
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Posted 1 year ago
Be upfront about delayed shipping and the experience would have been better.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and providing us with valuable feedback. We would like to apologize; it seems that our website was not updated at the time when you ordered your product, which caused confusion when they were out of stock. Our management is aware of this issue and they are working to update the information on our website to reflect the accuracy of our inventory. As we strive to provide the best possible service to our customers, please be assured that your order is currently processing and we are doing everything we can to expedite your order so you can receive it as soon as possible. We appreciate your patience and understanding with us as we resolve this delay for you. If you have any questions or need assistance in any way, please don’t hesitate to reach out to us at help@ezcontacts.com. Thank you again for your feedback!
Posted 1 year ago
Great prices for contacts!
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Posted 1 year ago
I ordered 3 pair of Versace sunglasses that I had tried on at the hut. They shipped out SO quickly, were about HALF the price, and they look amazing. Complete with the authentification stickers and papers, case, box, dust cloth. I am so thrilled with my purchase.
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Posted 1 year ago
The site was straightforward, easy to navigate, and ordering was simple; My order was processed promptly and shipped quickly; Everything was communicated well and I was kept updated throughout the quick and easy transaction: From the time I placed my order through shipping to my home! Thank you, EZContacts!
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Posted 1 year ago
I’ve been ordering from Ez Contacts for years I’m so disappointed in them I ordered these glasses May 16th it’s now June 25th smh
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We sincerely apologize for the delay with your order. The good news is, your order is now on its way and should be arriving soon. You can track its progress using the link included in the confirmation email. To prevent similar situations in the future, you can be assured that we're actively reviewing our communication processes to ensure timely updates on order status and potential delays. In the meantime, please don't hesitate to reach out to us should you have any further questions or concerns. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
fast and easy
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Posted 1 year ago
Ordered a pair of glasses a week ago, still no shipping info or tracking number
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We regret to hear that your order has been delayed. You can be certain that we are doing everything we can to expedite your order so you can receive it as soon as possible. We appreciate your patience and understanding with us as we resolve this delay for you. ​Please let us know if there is anything we can do to further assist you by emailing us at help@ezcontacts.com. ​​ We appreciate your business with us and wish you a wonderful day ahead!
Posted 1 year ago
Great prices. Fast processing and shipping.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,704 reviews