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EZContacts Reviews

4.0 Rating 22,704 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Super fast shipping. Responsive customer service. Would recommend.
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Posted 1 year ago
Price of the glasses was very competitive. Glasses were received in less than a week after ordering them.
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Posted 1 year ago
ALWAYS GREAT SERVICE!
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Posted 1 year ago
I purchased the glasses with cozy eyes on the 4th of July on the 4th of June sorry and three weeks later no glasses I cancel the order with them replace the order with you guys and two days later my glasses are being shipped out love you guys thank you
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Posted 1 year ago
Very happy,
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Posted 1 year ago
I was pleased when I orderedy contacts on line, but when I needed their mailing address to send my prescription, they didn't give one. I called and waited on-hold for one hour without results. Customer service is a misnomer! However on second thought, everything seems to have been centered around email address and not U. S. Postal Service; so, I am actually pleased with how things turned out.
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Posted 1 year ago
They are the best on price & service. Highly recommend them.
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Posted 1 year ago
Good price not quick ship but acceptable
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Posted 1 year ago
Didn’t want to give one star but had no choice . I ordered sunglasses that were listed under Women’s but are children’s .. I was told sorry for the confusion ? First and last experience with this company !
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Posted 1 year ago
Hi there, Thank you for your review. We sincerely apologize for the confusion with your recent sunglasses order. We understand how frustrating it can be to receive an incorrect item, especially when it's not the size you expected. To get you the correct sunglasses as soon as possible, you can easily initiate a return through your account. Simply log in and navigate to your "Order History." Once there, you should see a "Start return" option for the sunglasses order. This will guide you through the return process. We appreciate your patience and apologize again for the inconvenience. In the meantime, if you have any questions or need further assistance, please don't hesitate to contact our customer service team at help@ezcontacts.com. We're always happy to help!
Posted 1 year ago
Thanks for providing a much better priced alternative over your competitors, and an easy to use website - quick and easy - thanks
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Posted 1 year ago
Poor inventory. Still waiting for Sunglasses bought as a gift for graduation. Event already passed.Still waiting.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We sincerely apologize for the delay with your order. The good news is, your order is now on its way and should be arriving soon. You can track its progress using the link included in the confirmation email. To prevent similar situations in the future, you can be assured that we're actively reviewing our communication processes to ensure timely updates on order status and potential delays. In the meantime, please don't hesitate to reach out to us should you have any further questions or concerns. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Hello I finally was able to get back to Portland to get my awesome prescription sunglasses I'm an over the road truck driver and I wear my sunglasses from morning till night it was bothering me that I didn't have my prescription. OMG!! They are fantastic!! The prescription is perfect👍👍👍 I love the No-line bifocal, and they fit perfectly👍👍👍 they're just flat out awesome!!! I am so happy that I chose EZ Contacts to process my prescription and glasses order. I'm sure I will be doing more business with you guys as I am ecstatic. thank you thank you thank you
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Posted 1 year ago
I ordered twice from these guys and twice they let me down. I order a pair of lense 3 months ago and they are now just being shipped. Don't fall for their "ships in 3-5 business day" its a scam! Go somewhere else. I WILL NEVER COMEBACK TO THESE GUYS AGAIN!
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Posted 1 year ago
Hi there, Thank you for your review. We are incredibly sorry to hear about your experience with our delayed lenses. We understand your frustration, especially since you've encountered this issue twice. There's no excuse for missing our "ships in 3-5 business day" timeframe, and it falls short of the service we strive to provide. We would like to apologize; it seems that our website was not updated at the time when you ordered your product, which caused confusion when they were out of stock. Our management is aware of this issue and they are working to update the information on our website to reflect the accuracy of our inventory. We're truly sorry for the extended wait, but we're happy to inform you that your order has shipped and the tracking information has been emailed to you. We value your business and truly apologize for the inconvenience caused. Please don't hesitate to reach out to us at help@ezcontacts.com should you require further assistance.
Posted 1 year ago
It has been 2 weeks since the order, and the website says that the order is still processing. WIth no shipping date estimated. I regret my decision to order from this company
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Posted 1 year ago
Super easy to check out and upload RX. Very fast shipping.
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Posted 1 year ago
Great service
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Posted 1 year ago
Took a whole month for my package to ship.
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 1 year ago
Quick response. Thank you
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Posted 1 year ago
Ez service help me get what I want and it was a very ez process
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Posted 1 year ago
Customer Service was EXCELLENT!!!! QUICK SHIPMENT!!!!
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,704 reviews