Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I ordered a glasses > 1 month ago and they haven’t shipped yet. They also didn’t accept my request to cancel the order. Their customer service don’t really my calls. Very disappointed. I’m thinking they could be a fake website. I’m planning to complain about them.
Helpful Report
Posted 1 year ago
It took a very long time to receive my glasses but they are perfect. I got them yesterday finally and they are everything I ordered. Good price
Helpful Report
Posted 1 year ago
Easy to find items and make an order
Helpful Report
Posted 1 year ago
Love the ease of ordering but sure wish there were discounts available for buying more than one box at a time and periodic rewards for loyal customers who have ordered and reordered for several years. Also very disappointed the price has gone up by two dollars per box in the past 3 months. Ridiculous
Helpful Report
Posted 1 year ago
great!!!!!!!!!!!!!!!!!!!!!
Helpful Report
Posted 1 year ago
Glasses take over a month to get
Helpful Report
Posted 1 year ago
Prices look good.
Helpful Report
Posted 1 year ago
A great place to get the best deals on quality sunglasses.
Helpful Report
Posted 1 year ago
I used to get my contacts in 3-5 days after I ordered. Now it takes 2 weeks. Considering find a new provider.
Helpful Report
Posted 1 year ago
Still waiting on my order.
Helpful Report
Posted 1 year ago
I haven’t received my order. It’s been showing in route on DHL. Please give me an update. Thank you
Helpful Report
Posted 1 year ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 1 year ago
Order was delayed by weeks
Helpful Report
Posted 1 year ago
Hi there, Thank you for your feedback. We’ve reviewed your order, and we see that it was shipped within 3 business days. If there was any misunderstanding or additional delays caused by the shipping carrier, we’d be happy to look into it further. Please feel free to reach out if you have more details to share—we’re here to help! We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Ez Contact is really a good company. Get my orders on time every time.
Helpful Report
Posted 1 year ago
they are so much smaller on my face than I was expecting. the virtual try on made them look like they were bigger. They just feel kind of cheap.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We’re sorry to hear the glasses didn’t meet your expectations. It’s important to us that you’re happy with your purchase, and we understand how disappointing it can be when they don’t fit as expected. We offer a 30-day return period for refunds or exchanges, so if you’d like to explore other options, we’re here to help! Please reach out to us at help@ezcontacts.com, and we’ll be happy to guide you through the process.
Posted 1 year ago
Easy to order, most reasonable price I could find, fast shipping, convenient eye exam. Great shopping experience!
Helpful Report
Posted 1 year ago
My first time ordering from this company and I am very satisfied with the experience. The website was easy to navigate and the eyeglass frames that I ordered arrived in a very secure packaging. It also included the zippered soft case, lens cleaning spray and cloth. I had been told by the company that I had purchased my glasses from that my frame was no longer available. Not only was it still available but also at half the cost!! It was easy to match the frames with the information from my broken pair. All I have to to do is switch out the lenses. No doubt I will recommend EZCONTACTS to my friends and family, and keep them in my saved contacts for any future needs. Way to Go, EZCONTACTS!!!
Helpful Report
Posted 1 year ago
Just received my sun glasses and I'm already loving them.
Helpful Report
Posted 1 year ago
I spent $39 for one day shipping and it took a week to ship.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We’re so sorry for any confusion or frustration regarding your shipping experience. The $39 one-day shipping covers the transit time once the order leaves our facility. However, it doesn’t include the processing time needed to prepare your order before shipping. We do our best to process orders as quickly as possible, and we’re sorry if this wasn’t clear during checkout. We appreciate your feedback and will use it to improve how we communicate shipping timelines in the future. If you have any further questions or concerns, please don’t hesitate to reach out.
Posted 1 year ago
EZContacts is the absolute BEST company I have ever ordered from. Customer service is extremely helpful, reliable and there is never a delay in delivery. I highly recommend this company.
Helpful Report
Posted 1 year ago
My order is taking *way* too long to get to me. I ordered 2 weeks ago and they just not got shipped. Some kind of indication that it would have taken this long would have been appreciated. I doubt I will be using this company again.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews