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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Easy to navigate website
Helpful Report
Posted 1 year ago
Great prices! Fast shipping!
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Posted 1 year ago
Eveything was great other than this company having an app.
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Posted 1 year ago
I would like the option to order the kind of contacts i want. I should not have to order dailies if i want to change to a monthly. As long as my prescription is valid and up to date i should be able to order what i want.
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Posted 1 year ago
Fast and easy to order and good prices
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Posted 1 year ago
The ordering process was simple, but considering I placed my order 18 days ago and still have not received my contacts, I do not know if I will order again.
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Posted 1 year ago
Hi there, Thank you for your review. We regret to hear that your recent order has been delayed. We understand your frustration and are working diligently to get your package to you as quickly as possible. Rest assured, we're prioritizing your order and taking every step to expedite its shipment. We’ll be sure to keep you updated on its progress and send you the tracking information and estimated delivery date as soon as possible. We appreciate your patience and understanding during this time. If you have any questions or concerns, please don't hesitate to reach out to us and we’ll be glad to assist. Thank you for your continued business. We value your feedback and look forward to exceeding your expectations in the future.
Posted 1 year ago
The initial posting said free shipping and no hidden costs. Charged $9.95 for,shipping which IS NOT FREE. I am a returning customer, seems some consideration should be offered.
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Posted 1 year ago
Hi there, Thank you for reaching out to us and providing feedback. We understand that you're having trouble getting free shipping on the product you want to purchase. It's possible that the product is already discounted, so it wouldn't qualify for free shipping, as free shipping is only available for products that are not discounted. Please feel free to reach out to us with your order number and we'll be glad to look into this for you.
Posted 1 year ago
Very easy process
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Posted 1 year ago
Great service and excellent discounts.
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Posted 1 year ago
Very easy to order and my contacts arrived in just a few days!
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Posted 1 year ago
It takes to long to ship my products.
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Well the online process went smooth so now just waiting for the merchandise too see how it comes in and hopefully everything will be great
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Posted 1 year ago
Easy to use and great price.
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Posted 1 year ago
Very easy to order online and the prices are unbeatable!
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Posted 1 year ago
fast easy service
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Posted 1 year ago
Took longer to make glasses then most places so if you need your glasses quick I suggest order somewhere else if you’re not in hurry they have best prices
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 1 year ago
Enjoyed the price, fit and look of my new Maui Jim/Rose Lense sunglasses, but the shipment was a bit slow. Still would recommend.
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Posted 1 year ago
NO stars given! I did NOT get my glasses , and was still charged for them!!’ I was a regular costumer, buying maybe 1-2 pairs a year! NEVER AGAIN’
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Posted 1 year ago
I received what I ordered and they were delivered on time and in perfect condition for a competitive price. I would buy again from EZContacts as long as the price is right.
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Posted 1 year ago
I’ve been waiting over a month for my order
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We're so sorry to see that you have been waiting so long for your order. It looks like you were previously notified that your order is delayed and we expect to ship it out shortly. We would suggest you check your Spam folder if you did not receive that notification, as sometimes our emails get stuck there.  We sincerely apologize for this delay. Please let us know if we can be of further assistance.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews