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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I ordered my glasses since 02/ 7/25 and I’ve not recieved it. No communication about my order.
Helpful Report
Posted 1 year ago
I have not received my glasses yet and it has been 15 days since I placed the order. It hasn’t even shipped, and no one has contacted me with further updates except the one I received saying it was going to be delayed. I have contacted the company with no response yet. At this rate, I wonder if I will ever receive them or not!
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Posted 1 year ago
Shipping took two weeks when it said 3-4 days
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Posted 1 year ago
Great website. Super prices! Easy to use!
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Posted 1 year ago
Prices great; received shipping info quickly
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Posted 1 year ago
Best online eye contact seller. No hassle, best prices and fast shipping and delivery. Way better then 1800 contacts
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Posted 1 year ago
Have a great variety of styles
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Posted 1 year ago
The product purchased was not available which resulted in a two week delay waiting on the back order. There was no notice during purchase that the product chosen was not available and would have to be placed on back order. In addition, the product arrival date is past the shipping time frame of the 2 to 3 days option which was purchased.
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Posted 1 year ago
Hi there, Thank you for your review. We’re so sorry for the unexpected delay with your order. We completely understand how frustrating it is to place an order expecting quick shipping, only to find out the item wasn’t immediately available. That’s not the experience we want for our customers, and we truly appreciate your patience. The shipping method you selected applies once the order is in transit, but we understand that doesn’t make the wait any less frustrating. We’re taking your feedback seriously and will review how we communicate backorder status to make this clearer in the future. Please let us know if there’s anything we can do to help—we’d love to make this right however we can.
Posted 1 year ago
Ordering my wife's contact was a breeze.
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Posted 1 year ago
3 stars for prior order, with no hassles. This order not so impressed. Had to wait two weeks to find out product hadn't been shipped. Called to find out product was out of stock. Attempt to cancel the order prior to shipping only to find out product shipped next day. Calling customer serivce that had no record of email sent. Very frustrated especially since CS will not consider waving $11.95 return fee.
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Posted 1 year ago
Ordered sunglasses 22 days ago and still have not recieved them. Will not be using this company again. I'd rather pay full retail.
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 1 year ago
I like EZ contacts, I was pleased with the EZ Representative who was respectful patient and helpful.
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Posted 1 year ago
I placed a very large complicated order with a tight deadline and everyone that I spoke with very tremendously helpful. Customer Service Representatives Toby and Fernando went out of their way to accomodate my needs. I would highly recommond ordering from EZContacts.
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Posted 1 year ago
Hi there, Thank you so much for your kind words! We’re thrilled to hear that our team, especially Toby and Fernando, made your ordering process smooth and stress-free. We know how important it is to meet tight deadlines, and we’re always happy to go the extra mile to accommodate our customers' needs. We truly appreciate your recommendation and look forward to serving you again in the future!
Posted 1 year ago
Fast and easy
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Posted 1 year ago
Haven't got them yet.
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Posted 1 year ago
My “in stock” glasses took a month to ship! Now I have to wait another week or so for them to arrive
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Posted 1 year ago
Not happy at all. They verify your prescription but I think the contacts are old or something. They are very blurry and the box says they are my script. Not happy at all with them .
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Posted 1 year ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 1 year ago
Ez contacts is fast n live by there word! I tried USA GLASSES and my first order,they got it truly wrong. EZ Contacts are Professionals n their work speaks volumes if perfection n Love.
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Posted 1 year ago
Great prices and easy to order.
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Posted 1 year ago
Customer service rep was fantastic. Quick, helpful and effecient.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews