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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Quick and easy. Thanks!
Helpful Report
Posted 9 months ago
I ordered my prescription glasses on 1/19/2025. I received them on 2/24/2025. It wasn’t until I pressured customer service that I learned the glasses I purchased were out of stock. The fact I paid in full upfront on an item out of stock is a problem. There’s plenty of room for improvement in their customer service department. I would have appreciated a discount for my inconvenience. They did offer me a full refund and or another in stock item.
Helpful Report
Posted 9 months ago
This is the 3rd time I’ve ordered glasses/frames from EZContacts and just like my previous purchases (unfortunately), there was a really long shipping delay. I ordered frames that were “in stock” but still waited almost an entire month to receive them. I had to reschedule my optometrist appointment twice because the frames hadn’t reached me. The quality has been good overall - just not a huge fan of waiting so long to receive my items.
Helpful Report
Posted 9 months ago
EZContacts Is by far the best online I’ve experienced and beats Lenscrafters by miles! First of all the selection, the ease of ordering, and the customer service is excellent. The product delivery is as expected and on time I have purchased many sunglasses and prescription glasses here and I’ve never been disappointed!
Helpful Report
Posted 9 months ago
I ordered a pair of Gucci sunglasses and I adore them! Such a fantastic deal, excellent communication from EZ contacts too. They're really through and trustworthly. This is my 2nd order from them and i won't hesitate to order again. My first order was 2 pair of Prada sunglasses, also perfect and gorgeous. Thank you!
Helpful Report
Posted 9 months ago
Easy to order, received in reasonable time, great price
Helpful Report
Posted 9 months ago
The glasses were perfect. Great fit right our of the box.
Helpful Report
Posted 9 months ago
I give a 3 because, why yes it was easy to order them online. The fact I paid extra for faster shipping and didn’t get them in the allotted time makes me take away to stars.
Helpful Report
Posted 9 months ago
Lower price than amazon etc, quick delivery and glasses were as advertised. Would buy from again.
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Posted 10 months ago
The sunglasses are very nice and fit perfectly they came in a nice pouch with a slim spray bottle of lens cleaner. That was a nice unexpected touch. Shipping took a bit longer than expected but overall happy with my order.
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Posted 10 months ago
Paid $40 for 1 day delivery on Thursday and my tracking says it will be here Monday. How is that 1 day delivery?
Helpful Report
Posted 10 months ago
Order took longer than anticipated. That was frustrating as I was having issues with one of my contacts and needed the new ones. Pricing was great.
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Posted 10 months ago
Easy to order, good description, good communications, good shipping tracking. Ordered on Sunday, Monday was a Holiday, received on Friday. Sunglasses were in Maui Jim packaging and in perfect condition. Finally a very reasonable price. Thanks
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Posted 10 months ago
Easy to work with !
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Posted 10 months ago
my 5th consecutive order. these guys are the best.
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Posted 10 months ago
It’s hard to write a review when I haven’t received the product yet
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Posted 10 months ago
Wrong power on contacts sent. Returning for refund and guess I have to pay return shipping on your mistake! WHY?? upload a prescription if you don't/can't follow the prescription settings?? I have reordered new contacts and hope you get it right this time!
Helpful Report
Posted 10 months ago
This was my second order, and while first one went well this one wasn’t as great. It had been about 2.5 weeks since my order and no update on if it had been processed or shipped. I emailed customer service and it was obvious the order hadn’t been started, it was processed only after me following up which took a long time. They did not offer any apology or option to cancel or refund
Helpful Report
Posted 10 months ago
Ordered these frames in November and now its almost the end of February and I still have no update on when they will ship. The customer service has been terrible and they offered me nothing other than to basically cancel my order. Ive even received emails that the frames I ordered are "back in stock" and yet when I ask them for an update I get the same answer - that its delayed due to unforeseen circumstances. Absolutely cannot recommend ordering from EZcontacts.
Helpful Report
Posted 10 months ago
I have ordered over 1 week ago and it is still processing! I have emailed customer support asking what is taking so long, no response. I ordered an extra pair from another company and they shipped within days.
Helpful Report
Posted 10 months ago
EZContacts is rated 4.0 based on 22,702 reviews