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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Easy to order. Fairly quick delivery. My lenses shipped DHLe to USPS for final delivery. DHLe notifications were not very timely, especially delivery (4 hours afterwards). But I separately signed up for USPS trading and their delivery notice was within 30 minutes...so very good. Will order again. Good price and quality!
Helpful Report
Posted 9 months ago
The website was easy to navigate and the sunglasses I ordered came quickly and look great. I wanted them polarized but that was my fault as I forgot that but will get it next time. I will order again in the future.
Helpful Report
Posted 9 months ago
First of all these letters are too small to read !!! The font has to be increased by a lot. Otherwise, a great selection of sunglasses, good pricing and very nice customer service. I will recommend your company to friends.
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Posted 9 months ago
in the drop down in colors there should if polarized lens.
Helpful Report
Posted 9 months ago
I orders Maui Jim Ocean sunglasses and they sent the wrong glasses. They sent a completely different style and now want to charge a restock fee.
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Posted 9 months ago
My product was on sale and I paid no shipping! Fast delivery too.
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Posted 9 months ago
Easy to order and shipped fast. Only comolaint is how much the price has gone up. For the same prescrition and amount of lenses I am now paying about $60 more than before 😔
Helpful Report
Posted 9 months ago
Zero customer service, no information regarding shipping and when try to contact and cancel the purchase they blame you for the lack of communication
Helpful Report
Posted 9 months ago
Realiy liked my new eyeglasses. Only took 1week and half and it was worth the wait. Will continue to buy here .
Helpful Report
Posted 9 months ago
This company does not allow you to cancel an order. Extremely difficult to get through to anyone.
Helpful Report
Posted 9 months ago
My product was apparently on back order but I was never informed at checkout or updated post purchase. The package took nearly two weeks to ship and I never received an update. I eventually called to cancel my order and it was then that I was informed it had been on back order and that it “shipped today”. Yesterday, when I received the glasses, they were defective (all of the hinges were loose, the glasses creaked after any kind of movement). I have begun the process of returning my purchase and given the poor communication and delayed shipping, I will not be purchasing from EZ contacts again. I’d rather go to my local mall and avoid this headache.
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Posted 9 months ago
I love my glasses. I found them for $100 less here!
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Posted 9 months ago
This is the best customer service you can ever have, very flexible and understanding, they helped me with exchanging my contacts very easily even after the 30 days period.
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Posted 9 months ago
I will give you zero stars. I will never even think about getting contacts from EZ contact again.
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Posted 9 months ago
EZ to order, glasses always fit, quick to ship and clear lenses come in case with cleaning cloth. Prices are great!
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Posted 9 months ago
I haven't ordered any thing from you I live in a different part of the world to whatever is going to be delivered to the address in America
Helpful Report
Posted 9 months ago
Excellent glasses, however very slow shipping experience. Took over a week to get out of warehouse with no explanation.
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Posted 9 months ago
I paid double for overnight shipping and did not receive my order overnight when requesting a refund they refused even though it was their responsibility
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Posted 9 months ago
Using EZContacts online was easy & convenient. Delivery was fast.
Helpful Report
Posted 9 months ago
My order was placed on January 4 and I still have not received it and now it is March 1. Poor communication. Auto emails that repeat themselves numerous times. No live person paying attention to the order.
Helpful Report
Posted 9 months ago
EZContacts is rated 4.0 based on 22,702 reviews