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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Realiy liked my new eyeglasses. Only took 1week and half and it was worth the wait. Will continue to buy here .
Helpful Report
Posted 1 year ago
This company does not allow you to cancel an order. Extremely difficult to get through to anyone.
Helpful Report
Posted 1 year ago
My product was apparently on back order but I was never informed at checkout or updated post purchase. The package took nearly two weeks to ship and I never received an update. I eventually called to cancel my order and it was then that I was informed it had been on back order and that it “shipped today”. Yesterday, when I received the glasses, they were defective (all of the hinges were loose, the glasses creaked after any kind of movement). I have begun the process of returning my purchase and given the poor communication and delayed shipping, I will not be purchasing from EZ contacts again. I’d rather go to my local mall and avoid this headache.
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Posted 1 year ago
I love my glasses. I found them for $100 less here!
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Posted 1 year ago
This is the best customer service you can ever have, very flexible and understanding, they helped me with exchanging my contacts very easily even after the 30 days period.
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Posted 1 year ago
I will give you zero stars. I will never even think about getting contacts from EZ contact again.
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Posted 1 year ago
EZ to order, glasses always fit, quick to ship and clear lenses come in case with cleaning cloth. Prices are great!
Helpful Report
Posted 1 year ago
I haven't ordered any thing from you I live in a different part of the world to whatever is going to be delivered to the address in America
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Posted 1 year ago
Excellent glasses, however very slow shipping experience. Took over a week to get out of warehouse with no explanation.
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Posted 1 year ago
I paid double for overnight shipping and did not receive my order overnight when requesting a refund they refused even though it was their responsibility
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Posted 1 year ago
Using EZContacts online was easy & convenient. Delivery was fast.
Helpful Report
Posted 1 year ago
My order was placed on January 4 and I still have not received it and now it is March 1. Poor communication. Auto emails that repeat themselves numerous times. No live person paying attention to the order.
Helpful Report
Posted 1 year ago
Placen an order on 2/26 But it is still showing order processing as of 3/1
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Posted 1 year ago
I placed a reasonably priced order for the exact RayBan frame I wanted. My primary optometry provider could not get the frame i wanted, only what they had in stock. Customer service at EZContacts did an exceptional job submitting my claim for out-of-network reimbursement without any handholding on my part. The only reason for a four star rating is I am awaiting product delivery.
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Posted 1 year ago
The only thing I’m not sure about is the lead time, but I’m definitely coming back because of the reasonable prices. I was surprised to get the glasses screwdriver, glasses cleaner, and lens cleaner spray with my order.
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Posted 1 year ago
good service - fast delivery
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Posted 1 year ago
Quick service and great price
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Posted 1 year ago
They were great to work with.
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Posted 1 year ago
They reject your RX, send the wrong lenses, charge your credit card and take 2 weeks to refund you. Very poor. Avoid.
Helpful Report
Posted 1 year ago
I ordered three pairs of sunglasses 2 pairs where shippied only received 1 pair and then to find out the 3rd pair was on back ordered asked for a refund and haven’t received it. Also still waiting on what happened to the 2nd pair of sunglasses
Helpful Report
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews