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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Still haven’t received my order
Helpful Report
Posted 10 months ago
Easy ordering, fast shipping!
Helpful Report
Posted 10 months ago
The website states free shipping in the US. When you go to check out the free shipping option is not available. When I questioned why the free shipping is not an option I was told because the item I purchased is already discounted. That is very misleading!
Helpful Report
Posted 10 months ago
Great site, great price, and short shipping time. Please ease up on the emails sent before the shipment arrives.
Helpful Report
Posted 10 months ago
took two weeks for me to see any update on my order… i reached out asking why they hadn’t shipped… then got an email saying oops they don’t actually carry the ones i ordered anymore… really?… it took two weeks to tell me that? then i have to jump on the phone with someone in order to get my refund - it’s all just a little weird - person on the phone was sweet though, but i’m nervous about placing anymore orders because i don’t actually have any idea if they actually have what i’m ordering
Helpful Report
Posted 10 months ago
Can’t say anything haven’t received my order yet been waiting for it to arrive
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Posted 10 months ago
I ordered some sunglasses and few weeks ago. Have not received them yet, no update, wonder if this is a scam. I have gotten lots of emails about ordering more products. I will not even think about ordering anything else from this company until I get my original order. Terrible customer service, bad shipping status, The worst time frame. May have lost my money also who knows?
Helpful Report
Posted 10 months ago
Poor communication. No update of order. I had place order on Jan 24th, still no tracking details. Don’t buy this website total scam. Once I get my glass I will return n save money.
Helpful Report
Posted 10 months ago
I ordered my glasses since 02/ 7/25 and I’ve not recieved it. No communication about my order.
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Posted 10 months ago
I have not received my glasses yet and it has been 15 days since I placed the order. It hasn’t even shipped, and no one has contacted me with further updates except the one I received saying it was going to be delayed. I have contacted the company with no response yet. At this rate, I wonder if I will ever receive them or not!
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Posted 10 months ago
Shipping took two weeks when it said 3-4 days
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Posted 10 months ago
Great website. Super prices! Easy to use!
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Posted 10 months ago
Prices great; received shipping info quickly
Helpful Report
Posted 10 months ago
Best online eye contact seller. No hassle, best prices and fast shipping and delivery. Way better then 1800 contacts
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Posted 10 months ago
Have a great variety of styles
Helpful Report
Posted 10 months ago
The product purchased was not available which resulted in a two week delay waiting on the back order. There was no notice during purchase that the product chosen was not available and would have to be placed on back order. In addition, the product arrival date is past the shipping time frame of the 2 to 3 days option which was purchased.
Helpful Report
Posted 10 months ago
Hi there, Thank you for your review. We’re so sorry for the unexpected delay with your order. We completely understand how frustrating it is to place an order expecting quick shipping, only to find out the item wasn’t immediately available. That’s not the experience we want for our customers, and we truly appreciate your patience. The shipping method you selected applies once the order is in transit, but we understand that doesn’t make the wait any less frustrating. We’re taking your feedback seriously and will review how we communicate backorder status to make this clearer in the future. Please let us know if there’s anything we can do to help—we’d love to make this right however we can.
Posted 10 months ago
Ordering my wife's contact was a breeze.
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Posted 10 months ago
3 stars for prior order, with no hassles. This order not so impressed. Had to wait two weeks to find out product hadn't been shipped. Called to find out product was out of stock. Attempt to cancel the order prior to shipping only to find out product shipped next day. Calling customer serivce that had no record of email sent. Very frustrated especially since CS will not consider waving $11.95 return fee.
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Posted 10 months ago
Ordered sunglasses 22 days ago and still have not recieved them. Will not be using this company again. I'd rather pay full retail.
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Posted 10 months ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 10 months ago
I like EZ contacts, I was pleased with the EZ Representative who was respectful patient and helpful.
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Posted 10 months ago
EZContacts is rated 4.0 based on 22,702 reviews