Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I only sometimes take to time to review a product because of how busy my life is! This company and product is worth the time!!! I am so impressed with every aspect of this experience; from ease of uploading and purchasing, to quick free delivery, and overall product! I have been in Acuvue contacts for 28 years and they have the original, super comfy Acuvue 2 contacts from my childhood! I forgot how great the originals felt! If you are looking to not only have a wonderful ordering experience, but have also been missing the original Acuvue 2 contacts (they revised the product many years back and they were, in my opinion, subpar. I was so pleasantly surprised when I saw the packaging and my hopes were confirmed as soon as I put the first one it!!! I will only be using them from now on!!! Thank you so much for the amazing experience as ordering contacts have always been a stressful experience for me!!! And the price!!! Everywhere else is at least double or more!!! I regret ever using that other one eight hundred contact company and their outrageous prices!!! This company also beat out the dr offices and Walmart!
Helpful Report
Posted 9 months ago
Hi there, Thank you so much for taking the time to share your experience with us! We are so happy to hear that everything from the ordering process to the product exceeded your expectations. It’s wonderful to know you’ve rediscovered the comfort of the original Acuvue 2 contacts, and we’re so happy we could make your experience stress-free. We truly appreciate your kind words, and we’re honored to be your go-to for contacts from now on. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again soon!
Posted 9 months ago
Always receive in a timely manner
Helpful Report
Posted 9 months ago
Prices were the best I found online. Contacts came quickly in just a few days from placing the order.
Helpful Report
Posted 9 months ago
It was very easy to reorder my contacts
Helpful Report
Posted 9 months ago
Well, my first experience couldn’t have gone any better. These prices are not too good to be true. My dream pair of Lenny Kravitz Reverse Aviators fit and look amazing!! Have had many pairs of the original version and can assure you these are legitimate. Perfect condition limited edition hard packaging with limited edition case showed up in my mailbox within 5 days of order. I’m very impressed. So much so that I plan to buy the same pair in a different color in a few months for my birthday. We have all been burned chasing low pricing on designer goods. This is not a gamble at all. Just exceptional deals on incredible brand name merchandise. Press that “Place Order” with confidence! You’ll be looking fresh and clean just in time for better weather and outside activities. Thanks to EZContacts for the hookup price and concierge turnaround time! Kudos to Rayban for outdoing yourselves. My favorite sunglasses ever! Saying a lot. I’ve had dozens and dozens of nice pairs
Helpful Report
Posted 9 months ago
Hi there, Thank you for taking the time to share your experience with us! We are so happy to hear that your first order went smoothly and that you’re thrilled with your new sunglasses. We take pride in offering authentic, high-quality products, and we’re delighted to know that the packaging and delivery met your expectations. We truly appreciate your trust and are excited to hear that you plan to purchase from us again. If you have any questions or need assistance with future orders, please don’t hesitate to reach out. Thank you again for your kind words and support. Enjoy your new sunglasses!
Posted 9 months ago
Price was very good, website very user friendly, free shipping was even faster than expected. The free magnifying pocket mirror was a nice bonus. Will definitely recommend
Helpful Report
Posted 9 months ago
Order took quite a bit longer than their website states. I was lenient on this timeline but was content with the company response when I emailed asking about my order.
Helpful Report
Posted 9 months ago
Gorgeous sunglasses! Arrived at a lightening speed.
Helpful Report
Posted 9 months ago
I'm pleased with the pricing and the choices on this website. My frame arrived in about a week (from New Jersey to California). There was also a mini bottle of a lense-cleansing spray in the package. That's a thoughtful gift.
Helpful Report
Posted 9 months ago
Ordered Feb. 16th because of a very low price. Did not receive my frames until March 1st. When I ordered them I was not advised that they were on back order. You get what you pay for. I called twice and first time was told, "they are being processed". Next time I was told they were on back order. Received a message that my frames were "Out for delivery" on Feb. 28th. They were not out for delivery until March 1st. I would not recommend using EZContacts to anyone. They just don't seem to know what's going on. Typical of an online eyeglass store. It's not that EZ. Two stars because I did get the correct frames.
Helpful Report
Posted 9 months ago
Hi there, Thank you for sharing your feedback. We’re sorry for the confusion and the delay in receiving your frames. We understand how important it is to have timely updates, and we sincerely apologize for not communicating clearly about the backorder status when you placed your order. We’re grateful for your patience and happy to hear that you received the correct frames in the end. We will certainly review our processes to improve communication and ensure better transparency for our customers in the future. If there’s anything else we can do to assist you, please don’t hesitate to reach out. We appreciate your input and hope to have the opportunity to serve you better in the future.
Posted 9 months ago
Good selection of glasses. Delivery and shipment was awesome.
Helpful Report
Posted 9 months ago
Absolutely TERRIBLE Customer Service. Awful expectation setting. I placed an order on February. 18th. No updates. After calling Customer Svc NO RETURN PHONE CALLS - you can NEVER get a human to answer the phone in the first place. You are forced to leave your number to which NO ONE calls you back. I sent emails - no response. I finally got an email weeks later telling me my order was delayed. NO KIDDING! Awful. Terrible!
Helpful Report
Posted 9 months ago
Hi there, Thank you for your review. We’re truly sorry to hear about your experience, and we sincerely apologize for the frustration you’ve encountered. This is absolutely not the level of service we strive to provide, and we deeply regret that you didn’t receive the timely updates and communication you deserve. We take your feedback seriously and will review our processes to ensure we improve response times and expectations moving forward. Please know that we’re committed to resolving this issue, and we’d love to assist you further if you’re still in need of support. If you would like to provide more details or need assistance, please feel free to reach out directly to help@ezcontacts.com and we will prioritize getting back to you. We truly appreciate your patience, and again, we apologize for the experience.
Posted 9 months ago
Very unhappy- I finally bought a brand name pair of glasses which were $400 and they came 2 weeks late- to make it worse- the prescription wasn’t even close to mine - I tried to get a live person to discuss and got a automated system- then the free return label only insured $100 so if it got lost - so wd my refund of $400!!! So I paid $16 to return and still no refund
Helpful Report
Posted 9 months ago
Always great!
Helpful Report
Posted 9 months ago
The time to delivery after ordering took way longer than the order system said it would. It just sat and sat without being shipped out. I would have probably gone with a different vendor as I ran out of contacts before the shipment even left the warehouse. I'm probably not going back to EZ contacts.
Helpful Report
Posted 9 months ago
Not a 5 due to lack of communication and tracking info not available 😢
Helpful Report
Posted 9 months ago
Thank you for a 2nd pair of wonderful eye glass frames!
Helpful Report
Posted 9 months ago
Prices far too high.
Helpful Report
Posted 9 months ago
Great glasses I love them I will definitely be getting more glasses through you guys
Helpful Report
Posted 9 months ago
No order confirmation, No reciept, No tracking info. But TWO reviews requests! Not even sure where my glasses are, Ez contact is the charge on my card. WTF!
Helpful Report
Posted 9 months ago
EZContacts is rated 4.0 based on 22,702 reviews